TicketsOnSaleReviews 36,944

I did not appreciate the way the insurance offer was structured. No price listed when I selected "protect your purchase" and the process not adjusting gives the impression that the service is at no additional cost. After completing my purchase I am told that I will see the insurance as a separate charge. I still don't know what it's going to cost me at that point. I feel that this is a bit of a deceptive practice and that you should be upfront with all costs associated with the purchase.

I was attempting to purchase tickets for the same show in my area, but the tickets were RIDICULOUSLY overpriced, according to the comedian we were going to see. This site is the only one I could find that had tickets for his show, at the price he has told his followers he charges. Now I am driving myself and 2 other people out of state, 5 1/2 hours from where we live, to go see him because of this site. Now we get a show and a mini vacation, while at the same time doing as he has asked. And that's to not pay inflated prices for his show..

I purchased I thought 4 tickets together for my wife and 2 young children but after the purchase was informed that the seats are not together. The link I clicked on was from the event website and did not have any disclosures or warnings about seats not being together. I contacted your company to cancel the order literally as soon as I received the email letting me know seats were not guaranteed and was told all sales are final. I have reported you to my Amex card as a fraudulent charge.

Easy to navigate and plain and simple. Had no problems with it.

And they are in my account and digital wallet. I don't have 50 characters worth of info to write…

You jacked up the price and the sent a bogus link to which there was no ticket! I will be notifying federal authorities about your fraudulent company

It took to long to purchase tickets. Will not order tickets again from this website

Very easy and quick. Seems to have gone over without a problem.

Good service quick responses very easy and thorough to do entry of information.

I am amazed at how much service charged goes on these…. 170$ for tickets 237 total…. Thanks I will just not go next time!

Efficient and easy process. From start to finish then simply added tickets to wallet on iPhone. Great!

It works, so that's a plus. Would prefer to have actual physical tickets.

I did not know that there is service charge on tickets and I can not cancel them!

You're allowing second hand sales from people who know their tickets aren't allowed to be resold by the vendor they purchased from. That is poor ethics, bad business practice. It's unfortunate that you and your team aren't engaged enough to know what people using your site are doing and that you've done nothing to vet the product they and you put out to customers. My boyfriend and I are losing 600$ in tickets. That must be minute fraction of the total dollars in fraudulent sales transactions conducted on your poorly regulated.

Although I had a difficult time finding the seats for the price, I wanted I was finally able to do so. I do not like the fact that the tickets are not mailed. You must use your phone.

It was easy to buy the tickets, however the $70+ per ticket processing fee I thought is ridiculously high.

I bought 3 tickets at the full price and then received an email offering me a 10% discount. Very frustrating and disappointing!

No support, help or understanding. Emails boxes are not monitored so no one even reads them and after 2 phone calls from the UK to the US still no help!

My order was cancelled 48 hours after I payed.
Very bad experience

It was pretty easy to buy tickets but was sad to learn I couldnt pick my actual seats on a seating map. This was almost a deal breaker.