Ticket Liquidator Reviews Summary
Ticket Liquidator has a rating of 3.4 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service and concert tickets. Ticket Liquidator ranks 13th among Tickets sites.
The experience was very easy. As I seldom do this I am a little nervous however. Will be a little anxiuos until I receive them.
While trying to purchase tickets there was a question as to when the tickets would be sent. Instead of finalizing the purchase I contacted TL by phone and was advised to have the tickets sent to a hotel in the city where the event was happening, as I would already be en route to the venue when the tickets were scheduled to arrive at my house. I contacted the hotel, discussed the situation, and was told that they would set them aside for me, expecting my arrival that same day. Since this was two months out it seemed a good arrangement. Much to my surprise I received an email from TL that my tickets had already been shipped, two months earlier than expected, and not to my home but to a hotel in another city that I would not visit for 2 months! I contacted TL and was told that I needed to contact the actual seller of the tickets, who represented the actual owner of the tickets. I said that for the $80 I paid for the "excellent service" fee and shipping they had an obligation to see that I got my tickets, and that I had no relationship with any third party seller or owner, and that TL needed to fulfill their responsibility to me. I have yet to receive either tickets or an update from TL and my next recourse will be to register an official inquiry with my credit card company and have the payment reversed.
My so called ticket I printed off required me to get in a long line at the venue to get a real ticket 45 minutes later I had a ticket to enter very deceptive
Hi James,
I looked into your order and see that your tickets were actually mobile entry. There is a note on the tickets that says not to print them as a smart device is required to enter the event. This is why the printed tickets did not work and had to be exchanged at the venue.
I apologize for any inconvenience.
We were very pleased with everything from ordering the tickets to getting them and watching the performance.
I'm happy to hear that, John! Glad you had a great time at the concert. Thanks for the review!
It was really really good but I was trying to find a way to upgrade and pay the difference if any other swats came up but there wasn't an option and idk if I was missing something g
Placed order, confirmed payment, made an account etc. quite a hassle, but no sign of the electronic tickets
Hi Arjan, I tried searching your email address in our system and I can't find an order placed using that email. I sent you a private message asking for your order number. If you can send that to me, I can look into the situation for you.
I compared ticket prices on a few sites and found the Identical tickets for more money so very competitive pricing and easy purchasing and printing
Thanks, Tal! We're glad we could get you great tickets at a great price!
It was very easy to understand and go through the process. You guys also had the cheapest tickets which was awesome!
Thanks, Megan! We're glad we got you tickets to the show! :)
I hate it when I'm told I'll pay "X" amount for something and then the price goes up by $70 at the checkout due to "service fees" and delivery charges. IT's such a scam. Just tell me the actual price at the beginning so I'll know! If there was any possible way to get tix without using this site, I would.
Hi Michael, we’re sorry you found our service fees to be unclear. There is a piece by piece breakdown of the purchase on the final screen before completing a ticket order which details the service and delivery fees on the ticket purchase. This gives the customer the option to review the fees and cancel the order before it has completed if the fees are unacceptable. While some ticket resale sites choose to include fees in the price of the tickets, we prefer to provide customers a breakdown of fees and ticket prices for full transparency.
These fees go towards maintaining our websites, billing security, and the system we have developed to allow companies to resell tickets online, as well as maintaining our customer service department so we can assist customers with buying tickets and any problems that may arise. The service fees allow us to keep connecting fans with tickets to the events they are trying to attend!
Thank you for taking the time to leave a review!
I had such a easy time buying concert tickets with Travis. Travis was so helpful and made the experience so quick & easy.
5 Star experience for sure.
This is great to hear, David! We're so glad Travis was able to get you the tickets you wanted for your event. Thanks for the review!
I was going to purchase tickets but had to change my mind. I did not click "submit", but your website must have done it for me. I closed the website and received an email thanking me for my purchase. I've tried to contact you with no results. I could not get a real person. I want the tickets refunded because I never clicked the final button thereby agreeing to anything. I am disputing with my credit card company and will go to small claims court if necessary.
Hi Alexine, I'm very sorry for the confusion. A team member will be reaching out to you directly in regards to your concern. Thank you for taking the time to leave a review.
Perfect seats at a weeks notice, hated hated hated the $25 rebate thing. Company running the deal must be paying someone at your company some good money for that.
Final prices differ from what you see. Ridicule service and delivery fees. Never again i will buy from you.
Hi Sandro, we're sorry you found the service fees to be a bit high. These fees ensure our secure website runs efficiently to keep the purchasing process as painless as possible for our customers so they can get to the events they are trying to attend!
Thank you for taking the time to leave a review.
Would use ur business to purchase future events and recommend u to friends and family. It was an easy way to purchase my tickets and person was willing to take the time to get me best price and best seats available
Great! Thanks for letting us know!
The fact that there is a service fee which is actually 50% of my tickets is ridiculous. Takes two $50 tickets to a total order of $150. It's almost like I bought an entire 3rd ticket. Your rates are ridiculous and *
*Language redacted by admin
Thank you for having the tickets I wanted it was fast and easy to purchase my tickets I would use ticket liquidator again
We're glad we had the tickets you wanted, Chris! Thanks for the review! :)
Little pricey but I got tickets and that's what mstters glad to be going to Denver for concert and vacation
Glad we could get you tickets, Bob! Enjoy the show and your vacation! :)
I didn't purchase the tickets, I lost my credit card and someone purchase them I didn't have the option or the opportunity to cancel the order
Great, easy, cheapest, smooth transaction, quick delivery, easy to read and print, great night, can't think of anything else
Perfect! Glad everything worked out so well. Thanks for your review!
From the business
At Ticket Liquidator, we believe that you should have access to the experiences you want to be a part of. Since 2003 Ticket Liquidator has been connecting buyers and sellers to give you the opportunity to attend the most sought after—and often sold out—events across the country. Our nationwide network provides access to one of the largest online inventories of sports, theater, and concert tickets. Our business model helps us to keep our prices lower than most companies in the secondary market and our security policies ensure you can buy with confidence. Our goal is to bring you more tickets, better service and lower prices so that you can be there to witness the best the world of entertainment, culture and sports has to offer. Because we know that seeing a legend bring down the house or watching your team win the championship is about more than a ticket. It’s about being there.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Kathy! No worries - we guarantee tickets will arrive in time for the event and that they'll be valid for entry into the event. I checked into your order and they'll be ready for download on or around September 5th, so you're all set. Enjoy the game! :)