Ticket Liquidator Reviews Summary
Ticket Liquidator has a rating of 3.4 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service and concert tickets. Ticket Liquidator ranks 13th among Tickets sites.
I purchased two Adele tickets from this site. It was too be 30 years anniversary present to wife. We have never brought something for ourselves like this.
Show canceled and now 6 months later, i cannot get any of my money back - over $5000, which to my family is very painful. I have sent emails and waited on phone for hours.
Noone picks up or gets back to me - YOU BASICALLY HAVE STOLEN $5000 FROM ME
-HORRIBLE EXPERIENCE
It's so convenient to buy tickets on any fest wherever you are. Actually, nowadays it's of course preferable to buy everything from home, because of harsh lockdown and dangerous disease, anyway there are some people who go to offline stores and buy everything they want. I'm for social liability and I understand that it's very dangerous to go somewhere because I easily can be infected or accidentally infect someone. So, I acquire tickets on the fest due to this service, stayed at home. I want to thank this company because it offers great conditions in such tough times.
I purchased tickets online using their platform they were better than the original tickets I purchased! Wow!
I feel like he was missing the umph he usually has when he sings but I loved the experience. The environment was phenomenal met good people and shared many smiles.
We had good seats three rows from the front off to the side, & was unable to hear - echo horribly about 3/4 of the people in our section couldn't make out was he was saying- they moved us to the very back in the middle so we could understand what he was saying. ( so much for paying extra for good seats!)
Purchased tickets to Hamilton paid over $1000 and was turned away with entire family at the venue. Called 800 number and they could not help. Only offered to refund after they did an investigation. But our lovely family evening was ruined. Sometimes you don't get these events again.
Ordering the tickets was easy, but the experience I thought I would receive for close to front row seats was awful. I bought close to first row seats on the bottom level for the Ed Sheeran concert for my fiance's birthday. I opted not to do floor seating, since I figured we would have a better view of the stage from there. I could not have been more wrong. Right next to our seats was an entrance to the floor seating, so we had a great front row view of the back of everyone's head for the entire concert. When there was not a line, we got to enjoy staring at the security personnel who insisted on standing directly in front of our view of the stage. I am glad we could hear the concert, because 75% of it was spent in furious dismay waiting for people to take their seats. I wish I could get a full refund so I could have given my fiance something half as decent for her birthday. I worked very hard to save for decent tickets, and was embarrassed and displeased with the outcome. 2 stars for ease of ordering.
It was great! Steelers is the team to watch. Super Bowl bound! Can't wait til Feb. I want to go to that game
Had a great time! Tickets were awesome and exactly as described. Box seats were comfortable and had a waitress on call! The map and directions were very helpful to what was in the area The one issue was a bunch of people got through and were standing in the isle so we were unable to see the stage/show through the first song... a little frustrating but was handled.
THE SHOW WAS GREAT BUT THE SOUND OF JOURNEY WAS REAL BAD BUT OVERALL HAD A GREAT TIME CAN'T WAIT FOR THE NEXT OUT DOOR CONCERT WILL GO AGAIN
I purchased tickets in March for the Imagine Dragons concert in Los Angeles in July. Imagine my joy when the tickets arrived and they were better than the original tickets I purchased! Wow... absolutely amazing... 6 sections closer to the stage and row 9... from floor... I had purchased row 27. Ticket Liquidators I will never buy tickets from anyone else in the future. The concert was the best ever...
So glad you enjoyed it, Kathleen! Thanks for your review.
It is sad to pay for something and the people that you pay over 200.00 dollars for and half of them do not show was sad I think I deserve some of my money back I went to the LIT tour and 2 of the Most important people didn't show was bull$#*! and I deserve some of my money back because I didn't get what I paid for and that was a lot of money Rickey Smiley was the only one out of the group worth seeing but he was not worth 230.00 bull$#*!. The ticket people will not do anything considering I didn't receive my tickets until after 3:00 pm the same same day and I wasn't able to print them off after that was what I was told when I order the tickets as I got a email telling me that and I call to ask questions and the taller was rude because I ask her why did it change from when I order my tickets I will not order from ticket liquorators ever again and I was about to order some Anita Baker tickets I really wanted to see her in her last concert but not thought them.
I love using ticket liquidator. Only thing this time was told in one email I had to download my tickets to take with. Then on another it said use this QRO code. It was numerous emails and calls giving different info that was extremely frustrating.
Sorry about that confusion, Allison. I hope you were able to enjoy the rest of the process and the show. Thanks for your review.
Horrible service. No manager in charge. Refund only no customer services. They do nothing when they are at fault.
Hello Shea,
I'm sorry for the issues you had with our service. We assure you that this is not a frequent occurrence. Very rarely does an issue like the one that took place with your order happen, and we hope you accept your full refund along with our sincerest apologies. Thank you for your patience, Shea.
Ticket Liquidator is a fraudulent company. They told me one price for tickets and ended up charging me $125 more than the ticket price. They then gave my credit card information to another company who charged my credit card an additional $245. Everyone I have talked to told me they are a horrible company and to stay away!
Hi Kari,
I apologize for any confusion regarding the price of the tickets. I looked at your order and I see that your receipt matches the amount that was charged to your card. If you would send a private message with more details of what happened, I can look into any discrepancies, but based on the record of your order I see that you were only charged the amount that was agreed upon when placing the order.
You are also welcome to send an email to customersupport@ticketliquidator.com with an explanation of what happened so my team can investigate the issue.
Again, I do apologize for any confusion regarding the ticket price.
PPD because of 8" of rain till next day Sunday the 15th. If unable to attend rescheduled game that tickets purchased through WMU would be honored for any remaining home games. Ticket Liquidator informed me my tickets were no good. I feel TL should stand behind the Good Relations Policy of the Venue. Will never go through TL again for any tickets for any Event.
Hi Richard,
I am sorry to hear that your event was postponed due to the rain. I see in the order notes that you called in and our representative advised you that the tickets would be valid for any home game but when you contacted the venue, they said that because the tickets were purchased through a resale marketplace, they would not be valid for any home game. We at Ticket Liquidator cannot control the policies of the venue and in this case it appears that the venue has decided not to include resale tickets in the rescheduled game policy. I do apologize for any inconvenience this has caused you.
Thank you for taking the time to leave a review.
Overall great seats and overall great time and thanks for a job well done show was fantastic and great time was had by all that attend with me thanks again for a job well done
Thanks for your review, David!
Had to get some last minute tickets to a mostly sold out show for me and my kids. The tickets were a little expensive but the seats were great and we had an amazing concert!
Thanks for your review! Glad we could get you some great last minute tickets!
Paul Mc Cartney was the master entertainer at his recent concert. I was genuinely struck by his trim fit appearance and his energy to perform a 3 hour concert with no breaks. His music was all I hoped it round be. I was in the presence of greatness and will cherish the event in my memory.
These seats were horrible and it was because i lost better seats because the website didnt work. Not only did it deny my mom's credit card, it also moved us to the FARTHEST seats available.
From the business
At Ticket Liquidator, we believe that you should have access to the experiences you want to be a part of. Since 2003 Ticket Liquidator has been connecting buyers and sellers to give you the opportunity to attend the most sought after—and often sold out—events across the country. Our nationwide network provides access to one of the largest online inventories of sports, theater, and concert tickets. Our business model helps us to keep our prices lower than most companies in the secondary market and our security policies ensure you can buy with confidence. Our goal is to bring you more tickets, better service and lower prices so that you can be there to witness the best the world of entertainment, culture and sports has to offer. Because we know that seeing a legend bring down the house or watching your team win the championship is about more than a ticket. It’s about being there.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Daniel,
We are sorry to hear that your experience with our service did not go as planned. We take claims of this nature very seriously and will be working towards a resolution based on the policies of the sale. I did also take a look into what had transpired the night of the event. It does look as we did attempt to resolve to the best our abilities, however, we were unable to do so at that moment. I have taken this new information that you provide (the image from the venue) and have added it to our investigation.
We will be in contact shortly with the update on this matter.