Ticket Liquidator Reviews Summary
Ticket Liquidator has a rating of 3.4 stars from 689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ticket Liquidator most frequently mention great seats, customer service and concert tickets. Ticket Liquidator ranks 13th among Tickets sites.
This site is over priced and does not explain all the added fees! Not printing my tickets. Reported them
I have ordered several tickets through Ticket Liquidator and always been very happy. Ticket Liquidator has even been very willing to obtain my tickets when I thought I had them but did not have them with me. Great, willing successful business.
Wish i knew the original price of tbe tickets. But other than that it was a pleasant experience, have used tbis site several times now.
Thank you for the review, Steve! We're happy to hear we've gotten you tickets to multiple events!
My first time buying tickets and it was an awesome experience. It was quick convenient and easy! My tickets were a very good deal price wise and seating location. I'm very pleased with my purchase.
Great to hear! Thanks for letting us know about your experience!
Locating the seats was cumbersome and imprecise. Extremely high priced fees. Complete rip-off.
Other services are cheaper and going to pick up tix at will call even cheaper
Thank you for the feedback on finding tickets on our site!
Service fees are a standard in the ticket resale industry and these fees go towards maintaining our website and customer service department so we can keep connecting customers with tickets to the events they want to see.
We appreciate you taking the time to leave a review!
A lot of money with extra fees at the end. The tickets were easy to get, but I'd have liked to have been able to see a chart where my seats are. Fees at the end added another $45 to each ticket which stinks!
Thanks for your review! Glad the tickets were easy for you to get and to access. Sorry if the fees felt a little high. They help us to cover the costs of providing a great service for our customers. As for the seats, we can't release certain specific information on resale tickets before they're sold because it creates the risk of fraudulent and duplicate ticket production. I'm glad you received your tickets! Enjoy your event!
This site provided access to the tickets that I wanted, very quickly, with a very expedient checkout process and immediate delivery of my tickets to my email
Great! Thank you for sharing your experience!
Paid over double plus service fees and handling for tickets that were available at box office. Many tickets available at $55. I paid $102 each plus $38. In fees. About $140 more than I should for a event that had many seats available from the box office.
Sorry that the ticket prices were high. The tickets being sold on our site are being resold, meaning they're priced at market value as opposed to face value. That market value is subject to change based on the availability and demand of the tickets, so the price of the tickets will often be above or below face value. As for the fees, they help to cover the costs of providing great customer service and the outstanding technology that allows us to create quick and easy ticket purchasing process
Was more than a little surprised to see the fees were so much. I probably won't be using this site again, unless it's my only option.
Sorry to hear you were unhappy with the fees. Those fees help us to cover the costs of providing great customer service, maintaining the technology that makes the purchase process smooth and easy, and in general, operating in the secondary ticket market. They are normal to the ticket resale industry. I hope you get a chance to shop around a bit and see how we compare for next time!
It was easy working with you, but it has been sometime since I bought tickets. So I will feel totally satisfied once I revive my tickets which will occur the night of the show. A little worried about the paperless
Thanks for your review! We guarantee your tickets will be available to you and fully functional. No need to worry about them! We'll take care of you. :)
I have used your site for the first time recently and had a good experience. I was pleased with costs, ease and access to venue. I will be using your site again!
That is so great to hear! Thanks for letting us know, Karen!
I thought the service fees were high and i had to call to and wait on hold forever to get my email sent with my tickets that I purchased for a same day event a few hours away. Which caused me even more money due to having to go somewhere to print them out.
Sorry if the service fees felt a bit high for you. Those fees help to cover the costs of operating in the secondary ticket market and are standard to the industry. Our fees are competitive with other ticket resellers and allow us to provide great customer service and the technology that makes the transaction smooth and simple. I hope you still enjoyed your show! Thanks for your review!
I accidentally ordered Dave Matthews tickets for Sunday show but wanted Saturday show. I called within 2 minutes of placing the order and was told nothing can be done. I will never order tickets from your site and will let everyone I know what happened and encourage people to go elsewhere.
This will b the last time I ever use this ticket liquidator. They scam u they lay and string u along. Now we r very disappointed and not able to go. Told me not available, my tickets, 8hrs before actual concert. Awful business
Hi, Lynette. I'm really sorry that we couldn't get you your tickets on time. I took a look at your order and I ensure you that there was no deceptive intention involved. The only way the particular tickets you ordered were available was hard stock. There was no digital options. Because there was an issue with the delivery we weren't able to get your tickets to you in time and as per our guarantee, we issued a full refund. I hope you can accept that refund with our sincerest apologies.
Easy, computer friendly, accessible. I've been using ticket liquidator for many years and I have always been very pleased with purchasing tickets.
So glad to hear you've had some good experiences with us! Thanks for letting us know. :)
Had no problem buying tickets on the TicketLiquidator website. I will most certainly go there again for my next purchase.
Awesome! Glad to hear you had a solid experience with us! Thanks for your review. :)
Won't use this again your handling prices sucks, what else can I say. And I won't use this again, it sucks, sucks
Sorry if the fees feel high, but those fees are standard to the ticket resale industry and they help to cover the costs of providing great customer service and creating a strong and reliable experience in the secondary ticket market. Thanks for your review!
Charges your card even if you don't get the tickets. You call them to be told someone else got the tickets before me and it can take 7 days for the moment go back to the card. Use a secure checkout.
Sorry to hear you had a bad experience with us. The charge you see on your card is a preauthorization, which is necessary for security verification reasons. In the event that an order is unsuccessful, the charge is not completed and that preauthorization is released in accordance with your banks policies. It's more of a hold than a charge. As for the tickets, sellers can list their tickets for sale on our site as well as others, and if they sell their tickets on another site, but you buy those same tickets on our site before we're updated with the information that those tickets have been sold, this sort of situation can happen. If you'd still like tickets, you are free to place another order or call our customer service line to find the most comparable package to the tickets you wanted initially. Thank you for taking the time to leave a review.
The phone sales person was very helpful and identified the most high value seats for our family. She was very organized and made sure I had all the information for our purchase before the call ended.
Great! Glad our customer service helped provide a great experience for you!
It was a nice and easy experience. I purchased NASCAR for my parents for a gift. It was easy. They helped me a lot. I appreciate all the help. Customer service was awesome and refreshing.
So glad to help! Thank you for your review!
From the business
At Ticket Liquidator, we believe that you should have access to the experiences you want to be a part of. Since 2003 Ticket Liquidator has been connecting buyers and sellers to give you the opportunity to attend the most sought after—and often sold out—events across the country. Our nationwide network provides access to one of the largest online inventories of sports, theater, and concert tickets. Our business model helps us to keep our prices lower than most companies in the secondary market and our security policies ensure you can buy with confidence. Our goal is to bring you more tickets, better service and lower prices so that you can be there to witness the best the world of entertainment, culture and sports has to offer. Because we know that seeing a legend bring down the house or watching your team win the championship is about more than a ticket. It’s about being there.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are very happy to hear this, Cindy! It is our pleasure to work hard to get our customers tickets to their favorite events! Thank you so much for the review!