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The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
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Great website. Items were shipped out super fast -although they said it may take weeks to get my orders I got them in about a week. The green amethyst ring I got was very pretty, nice big stone and pretty setting, just as pictured and I like that it came in a size 4.5 which is my left hand ring finger size and very hard to get on any other sites. Worth the price for sure. I already got a coupon toward my next order and more offers are coming all the time. A really great company to deal with and I like that it is a relatively small company. Highly recommended.
Tanga is a great place to get a great deal. I've used them a half a dozen times and have been pleased with every out come! We will continue to use them.
Tanga is the real deal. I used to see them pop up on Brad's Deals with crazy offers like 5 iPhone cases for 5 bucks and thought it was too good to be true. The truth is: it's real. They are still heavy on jewelry and tech related accessories. But lately their offers have included clothing for everyone and pet supplies. Shipping on some items is slow yet projected delivery dates are accurate. I've shopped many discount sites like sulkily & BTR- snail slow deliveries, FAB- never as good as it looks online-but great customer service; and MyHabit-fast shipping on great fashion.
I hope Tanga continues to evolve. There's great potential here.
Still have not gotten my order from Dec. 19,2014. Don't even want it now. My credit card co. Could not even get a reply from them.
Order a ring And reserved the wrong size try to call and leave a message said it takes 48 hours to get back at you well nothing no emails or call nothing said they care what you think about your order but no they don't Im never ordering nothing nomore
I've ordered a few items an Otterbox case for my iPhone, a Lifeproof fre for my mini and a different Otterbox for my ex iPad. Everything was new in package about a third of the brick and mortar store price and arrived before expected, I don't have any complaints.
On Nov. 30th 2014 I placed an order for my nephews Christmas gifts. 2 weeks later I checked the status because the items had still not shipped. The site said they were processing the order and would be shipped in another week. Went back after a week looking for tracking info and the order had been canceled. Reached out to merchant and was told they system cancelled the order due to "potential fraudulent activity". I never recieved an email about the cancellation or suspected fraud. And to boot they charged my credit card BUT never made a refund. Ended up having to dispute the charge to get a refund. Terrible business. NEVER order from this site.
This site is a scam and falsely advertises products that are made in China. They recently advertised a Freshwater Pearl Bracelet with Swarovski Elements: Featuring 4 beautiful rows of 4mm cultured freshwater pearls, this bracelet is made with Swarosvki Elements. Features a stretch fit design.
•4mm in Size
•Stretchfit
•Made with Swarovski Elements
They advertised this product at regular price of $100 but on sale for $9.99. What arrived in the mail was a bracelet with white, plastic beads (not pearls) and no Swarovski Elements that looked like it belongs in a child's vending machine and is not even worth 50 cents. I don't think I will be getting my money back for this. I warn people now, don't waste your time or money on this site.
Please avoid this seller! Although the prices look appealing, you must be very careful to check that the items are not old refurbished ones. Also, the descriptions are extremely deceptive. For instance, " Egyptian Comfort" sheets, not Egyptian cotton. And very flimsy poor quality. I even received some items into which a made up sticker with a brand name had been added... And then you would be stuck with return shipping costs when the item was not the brand that you ordered.
Although I received a prompt response when I emailed customer service, the response was essentially. " not our problem ". This site is basically a big scam.
I wanted to give my business to a smaller company but when I have had any issues with items ordered through amazon, at least they stand behind it.
My Gosh! I'm very disappointed with this site. I placed an order on Nov. 6, '14 & paid it with my credit card & Got an email from them on Nov. 7th that I cancelled my order?! Which I am sure I didn't. They did not even give infos why I cancel or why they cancelled it. So I emailed them bout it & got a reply says they'll get back to me as soon as possible, but they never did! Makes me wonder if this site is real.
So called screwdriver doesn't even fit. No instructions. A guitar pick? That's your precision tool for screen replacement? What a joke. No wonder you're in Reno. Totally false advertising. Pay to ship it back? It's in the trash where it belongs.
AWFUL costumer service! Everything I've ordered from this company site I've had issues with, refunds, extremely poor quality, extensive waiting for items to be shipped. Example, I purchased a ring that was supposedly originally 'real expensive & great quality" after 2 days of wear the stone fell out and is MIA. I ordered earrings in the same order with another item, received other item and over 2 weeks with no correspondence from company had to ask where the earrings were and was told there was a "back up in the warehouse," and they'd check into it for me. Here it is a month later, already paid, no earrings, still says "processing," no contact on their behalf. If I weren't paying attention they could have easily swindled me for the cost and never contacted me without ever sending the item. Another order I waited over two weeks and nothing, then about over a month after that they actually sent me an email saying "there wasn't any more in stock" (although still listed for sale on their website!) and offered me a free 1 year subscription to some unpopular and pathetic magazine, a subscription they were selling for dirt cheap on their website, too! Purchased a different ring set earlier this year and the sizing was not correct nor close to accurate, I was so annoyed I let it go and the rings remain in the original mailed envelope in the junk drawer! Those too took weeks to arrive. It's my fault for continuing to give them repeated chances but nothings changed. Let this be your WARNING! DO NOT WASTE YOUR MONEY OR YOUR TIME! It's a HUGE inconvenience AND headache. Amongst the worst websites that sell things! I give them 0 stars but this made me do at least one!
Pathetic service and quality. Ordered two heavy duty storage bins, they arrived with broken tabs and flimsy sides and bottom. Send them a note they told me they will get back to me. Silence
I ordered 5 ties for my hubby about 8 or 9 days ago and got them yesterday! I was really up set after reading all the bad reviews on here after I had already placed the order and was sure I had lost my money. Then I check my mail and there they were! Needles to say I was very happy with the website and kinda pissed about all the bad reviews. I don't understand why people only post reviews for the bad things and not the bad and the good. Just posting for the bad stuff helps a little but not really if you don't post about the good as well so I made a pact to myself I will not be ones of those people who only have time to talk about negative shi*! I am very happy with my order. I got what I ordered and it came faster then I expected so I give tanga.com a 10 out of 10! From my experience. I would recommend to anyone who has faith and is not just a negative person.
These guys are crooks or something. Stay away from them, or you will waste your money and time ordering stuff that will not get sent to you.
Customer service sucks. I ordered a pack of dresses and when i received the dresses, they sent me a different order. After numerous emails, i never get an answer. I will never order or recommend anyone to this site.
I will never order form Tanga again. It has been 10 days since my order and it still has not shipped.
Still waiting for over a month for my one and only purchase. Of course they do not list a phone number, too afraid to be contacted. Get flippant responses to my "where's my stuff" email... that in of itself is flippant. Keep getting the runaround as to when it will be shipped. Never purchasing from them again!
I saw an daily deal for them on http://www.bradsdeals.com/ and placed an order for them on 2/24/14. To date, I haven't received my order, I can't seem to get an update on the order and I recently had my debit card hacked which is very strange since they are the only new company I have purchased anything with recently. So as of today 3/10/14 - still no updates, still no item, NOTHING! Don't think I will every order from them again OR give them my debit card information for the refund.
Purchased some Guess dress shoes from Tanga. Paid for the item and waited for them to ship it. However, I received a phone call about a week later letting me know that the size I wanted was no longer available. They offered me a either a smaller or larger size. I wasn't taking any more risks with this website after that incident. They provided me a full refund though.
Answer: Hi Sue :) You can contact us here: https://www.tanga.com/support. We'd be happy to help!
Answer: Hey Vanessa - this is Krista with Tanga. I saw that you wrote into the site and asked about these. I've responded there, but they are authentic :) These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models. If you'd like to return, just reply to my email and we can go from there. Thank you so much for being a customer :)
Answer: If you use the on site e-mail they will contact you with in a reasonable amount of time and will correct or address any problems or concerns. They are only 36 people so they do not work 24 hours around the clock. But any time I've needed them they have responded and helped. They do not have a phone number.
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.