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Tanga Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
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I would love to thank all of you for continually performing as a top notch online retailer. Every order that I have place with you has met with all of my expectations. You have kept me aware of the order process through e-mail confirmations and tracking notifications. Thanks again to everyone at Tanga for showing that you don't have to be big to SHINE! You guys Rock!
I've been very pleased with all my items except the iHome portable rechargeable mini speakers, they were refurbished but still had a dent in one of the covers and one of the speakers has an annoying rattle in it like its blown! I also would like a phone number that I could call, so I could actually talk to a representative at Tanga! Other than that I am pleased. I would like to get a good set of mini speakers!
I have bought about 6 or 7 different items from this site. It is all JUNK. Poor quality, junk. I'm wearing a family ring I bought, for example, and it's turning my finger green... I could go on and on about the differents products. Do not recommend. One thing I bought was completely defective... had to send back. I still await my refund..
Tanga is good stuff! The products arrive on time, they are very well proced, and the site is easy to shop from. I ordered an Auburn tie for my brother in law for Christmas and it was $10. A similar tie would have easily costed $30 on another site. I just ordered 2 salad containers for my kids and they are very nice. A good deal for $8.00 and free shipping.
I love Tanga. A great company with a lot of heart (and a great sense of fun). Fast, accurate orders and delivery. I will definitely shop here a lot more!
Tanga is the greatest. If you have problems with your product in any way they will do there best to resolve the issue at hand.
My initial purchase was great. I learned about Tanga from another online service. I liked the products; more importantly, i liked the price. The service was great. I have kept coming back to buy more stuff. This in spite of having to return my very first purchase. Customer Service when making returns could use some tweaking. Contact us needs help. Other than that its all good.
I love Tanga! It is a small company which puts customer service first. They have great deals, and the more you buy, the more you save! After making a certain number of purchases you can become a Tanga VIP and get even more discounts, plus they send you coupon codes. Shipping is a little slower than for some other sites, but they tell you that. It's part of what helps them get you the lowest possible price. Plus, their customer service is very friendly. They accepted a return of something I bought which didn't fit me, even though the item itself was neither damaged nor defective. They do all of the little things right. Their emails are fun and quirky, their prices are awesome, and they have excellent customer service. Can't beat it.
Great prices and customer service. I always look for items I want there before anywhere else!
Only one problem. I should be a STU and yet it is late happening.
Great stuff, low prices, and fast shipping... what more can you ask for? I heart Tanga :)
I love Tanga! I think it's fabulous & will continue shopping with them. I have no complaints at all.
Tanga has yet to let me down... Great prices, fast delivery, VIP deals and so far the products have been great! Keep up the GREAT work Tanga...
Everything I have bought, since I discovered you, has been well and honestly as described.
When I think of something I want or need I check your website first.
I found this site around Christmas last year, the prices you have on your products are awesome, and I've gotten everything I've ordered from you. Thanks you have a regular customer.
Good, fun, unique, interesting items. Great service. Only complaint is too many emails (sometimes 6 or more per day!)
I ordered a Jawbone Up 24. It was on sale, about half the price as was available anywhere else. Delivery was prompt and trackable. The item was exactly as advertised. I am very satisfied with the service and would certainly order from them again.
A great company to deal with. Quality products- was very happy with my purchase and they offer some of the lowest prices found anywhere on the internet. Delivery was faster than expected. I intend to give Tanga more of my business because the overall experience dealing with this company was exceptional from ordering to delivery.
What a great site Tanga is! I ordered DG sunglasses. They were exactly as stated on the website. Delivery was quick and check out was easy. Although, items do go fast. I wanted a cashmere scarf, I waited a day to order it and the color I wanted was gone. So if you see something and they have it in stock, order it! I check everyday to see the great items. I will absolutely spread the word and order from them again and again. Etc! ;)
I am enjoying my looking & shopping experience, product & delivery!
I was told about this website by a co worker and I love it
I have been happy with everything so far
From the business
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Shawn,
Thanks so much for reaching out! We are very sorry to hear your mini speakers are damaged.:(
Unfortunately the order cannot be found with the information provided. The order number is not foudn in our system. It should be alphanumeric.
If you could please contact our customer service department with your contact information and any information you have for this order, we can look further into the issue to get you resolution.
We are primarily email based, so we cannot always get to the phone due to high volume inquiries. We try our best to return voice mails in 24-48 hours in the order they are received via email.
Our office number is 435.688.9595, however the best way to reach us is by visiting this link: www.tanga.com/support
Thanks,
TangaLaura
Customer Service Manager