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The company's reputation is marked by a stark divide in customer experiences. While some customers appreciate the competitive pricing and product variety, many express frustration with the quality of items received and significant issues with customer service. Common concerns include unresponsive support, inadequate return policies, and delivery delays, leading to a lack of trust in the company's reliability. Positive feedback is overshadowed by a growing sentiment of dissatisfaction, particularly regarding the handling of issues post-purchase. Overall, the company appears to struggle with maintaining customer satisfaction and effective communication.
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Great experience. Quick shipping and the product was exactly what I wanted.
I found Tanga accidentally and find such unique items and the prices are so good I can't resist when I find some thing I really like! Shipping into my area is slow (rural MT) but always receive my order in a reasonable amount of time. CWMaples
I tried Tanga for the first time and was hooked. They do what they say and have fantastic prices\!
Took a lot of time for the product to come but, when it came I was happy. It looked like it was worth it's price but, what do I know?
I loved the fact that I was able to buy online and support a small business. Also got a GREAT deal, was icing on the cake.
I LOVE Tanga! I am constantly referring my friends. We live on a budget and would not be able to afford the neat things that I can get from here without this site. I recently purchased HD Tv Antennas which work very well. I have bought 2 pair of boots from here in the last two months, earrings, a children's tablet and so much more. I can't say enough great things about Tanga!
I got my item on time. It was of good quality and it is as described.
This is one of the best deal I have ever gotten. I will definitely be placing another order from Tanga.com. Shipping cost is very reasonable & is fast. The item I ordered is of good quality.
Shipment and product is fine but the problem with payment process. When I ordered it first, order didn't go through and order same product with different company. And after 3 days i see my account, they charged me and now I have same product in two. I requested them to cancel the order before they have processed the shipment and answer was no! Not good experience!
I have nothing bad to say. I love the products & prices. You all have been very helpful with any issues I have had, they have been addressed promptly & professionally. You all are doing a FANTASTIC job! You care about your customers & thank you very much!
Product was free and great I love it. Thanks Tanga
The organizer I got is just as you described it, and I really like it. Thank you.
Tanga is a great site... offers a wide variety of products, from home, kitchen, apparel, and many more... prices are great. Great experience with company.
I enjoyed the prices and variety of time provided by Tanga!
I love Tanga. Perfects for gifts and great deals. Also very happy with shipping:-)
Tanga is very reliable, and has great bargains. Found many things at Christmas and now
For Valentine's. Thanks Tanga!
So far so good on my FreedomPop Liberty Tablet, my latest Tanga purchase. After 40 minutes on the phone with Liberty Pop Tech Support, we got it to function. Free 200 minutes of talk and unlimited text (via WiFi only) is hard to beat!
Checkout process was very easy. Items arrived quickly.
Have ordered a few things through them lately. Excellent service and very very efficient. Orders complete and always on time. Could not be happier with the products and i love the prices even more. Excellent and thank you. Just wish you were shipping to Canada as well.
I've been very happy with the prices and the sped of shipments. Also the packaging is always good. I like the variety of offerings on Tanga.
Answer: Hi Sue :) You can contact us here: https://www.tanga.com/support. We'd be happy to help!
Answer: Hey Vanessa - this is Krista with Tanga. I saw that you wrote into the site and asked about these. I've responded there, but they are authentic :) These Beats are now currently discontinued. Recently Dr. Dre separated from the original partnership of Monster headphones, which is another reason we can get these at such a great price! These Beats are authentic, however are no longer associated with current Dr. Dre models. If you'd like to return, just reply to my email and we can go from there. Thank you so much for being a customer :)
Answer: If you use the on site e-mail they will contact you with in a reasonable amount of time and will correct or address any problems or concerns. They are only 36 people so they do not work 24 hours around the clock. But any time I've needed them they have responded and helped. They do not have a phone number.
Tanga.com has the absolute best prices on the internet. Since 2006 we've saved our customers over $300 million! New sales every day at 7AM and 4PM PST.
Hello Poo K,
We are sorry for any trouble with this order. It does look like this order processed successfully at time of purchase. Unfortunately, once an order is exported to be fulfilled the order can no longer be cancelled. Because we work with multiple shipping partners, once an order is exported from our system to theirs, we can no longer modify or cancel the order.
You are welcome to refuse the package and have it returned to us, or you can return it with the return information we've provided.
However, due to the confusion, I am more than happy to make the exception and email a prepaid return label so you can return this order for a full refund. Once we received your return we will issue the refund in 5 business days.
Please don't hesitate to reach out to our customer service department if you need further assistance. I will provide the contact link below:
www.tanga.com/support
Thanks,
TangaLaura
Customer Service Manager