Stately Reviews Summary
Stately has a rating of 3.5 stars from 664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 22nd among Men's Clothing sites.
There was a point during the winter months I was getting the same style of clothing but just different colors. Also they sent me winter clothes when summer months had already hit my area
I feel like my age is the only factor used to pick my clothing. Things I'm sent one month are similar to what I got the previous month and my style preferences don't seem to be taken into account.
Hi Anthony! We are so sorry the styles for your box missed the mark. We will be sure to share this feedback with our styling team so we can improve our service moving forward. A member of our team will reach out to you within the next 24 - 48 hours!
Same items I dislike keep coming tried Over and over to send back duplicates and disliked item only to keep getting kicked out of site if the next box is 40 percent usable intend to cancel
Thanks for sharing your feedback Brian! We are so sorry about this and would love to help. A member from our team will reach out to you within the next 24-48 hours.
It's been a long time since I've used a virtual stylist to enhance my wardrobe. After seeing a few ads from Stately, I finally pulled the trigger and gave them a try. I am very clear on my likes and dislikes when it comes to fashion and made a point to personalize my style profile; in the past, with a different service, I would receive items that were not my style but it was cheaper to keep them than return. I received my first box and I was very happy with the quality, the fit and the style of the clothing. A personal note from my stylist, Emanuel, was a great touch to help pair the items I received in the box.
Looking forward to my next box!
Thanks for the feedback Kerrie! We will be sure to pass along the kudos to your stylist and we are so happy you enjoyed our service so far. So happy to have valued members like you as apart of the Stately Fam!
Always high quality/great brand merchandise, but some are just just my style. I have reached out a few times to get access to the more specific curated option, but I was told it's only for new customers. I have also asked about quantities between the different membership levels and didn't get a favorable answer. Just a little more flexibility will put this product into a class of its own.
Hey Aaron! Thanks for your feedback. We do have our new feature Shop Your Look available for recurring members as well now, which is an amazing feature for all members. Our member services team will reach out to you within the next 24 - 48 hours to see if we can add more notes to your style profile and share some more information about the different tiered plans! We really appreciate you as a member.
I would like to see more dress pants rather than so many jeans.
Thanks for sharing your feedback Aldo! We went ahead and added a note to your style profile for more work attire pants instead of jeans. Feedback like this really helps our team partner with the right brands to send you items you will love in your boxes. If you have any other feedback to share please don't hesitate to reach out to our member services team!
Overall, I've enjoyed receiving some new clothes and looks that I probably wouldn't have chosen for myself. Not everything has been a homerun, but most I've enjoyed trying out. My last order I was slightly disappointed because I thought I chose a combo that included a pair of light green pants. But instead the pants were Navy (my 3rd Navy colored pair). They're great pants, so it's a small disappointment. However, the biggest letdown is that I've had a couple shirts that are 100% cotton that have shrunk too small after the first wash and I've only gotten to wear them once. So I'll just give them away.
Hi Adam! Thanks so much for being a member with us. We are so sorry to hear that! With cotton items we always recommend hang drying unless you're purposely trying to shrink. No worries though, someone from our team will be in contact in the next 24 - 48 hrs.
For three months in a row I received a long sleeve grey polo. Exchanging the items was easy however it seemed like the items were not chosen and selected for me. I also provided feedback that I wanted jeans, no socks and preferred solid shirts. Those requests are mostly not met. I enjoy many of the clothes that I am receiving however it does not feel like things are being styled or picked out for me.
Hi Aaron! Thanks so much for taking some time to let us know. We want to make sure all of our members are happy with the items they received, with special requests we are not able to guarantee special requests are met with exactly what you are looking for. However, a member of our team will be reaching out shortly to confirm we added those additional notes to your profile so your stylist can send you something more in line with what you are looking for!
As a short guy (5'7), Stately was extremely responsive to all my requests and made sure I loved the product. It's extremely difficult to find nice clothes in my size, but Stately found a way and made it easy. High quality clothing and 10/10 customer service.
We are so happy you love our service as much as we do. Thanks for being an awesome member, stay stylish!
From the business
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Chintan! So sorry the items you received missed the mark with your boxes. We will have a member of our member services team reach out so we can exchange some of these items for you. We want our members to enjoy the items they are sent and we would love to make this right for you!