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StatelyReviews 664

3.5
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Stately Reviews Summary

Stately has a rating of 3.5 stars from 664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 22nd among Men's Clothing sites.

This company responds to reviews on average within 9 days
Maryland
1 review
0 helpful votes
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Surprisingly Perfect Match!
July 1, 2023

I recently had the pleasure of trying out the Stately Clothes service, and I must say, I was pleasantly surprised by their selection. As someone with a particular taste in fashion, I wasn't sure if their offerings would align with my personal style. However, I was in for a delightful surprise.

The moment I received my curated package, I couldn't help but admire the attention to detail in selecting pieces that matched my physique and personality. Although the items weren't what I would typically choose for myself, they somehow managed to capture my essence perfectly.

The Stately Clothes service truly understands the art of dressing their customers. Each garment, from the shirts to the trousers, seemed like it was handpicked with my preferences in mind. The fit was impeccable, accentuating my best features and providing a level of comfort I hadn't experienced before.

What impressed me the most was how the pieces seamlessly integrated into my existing wardrobe. They effortlessly complemented my style, allowing me to experiment with new combinations and create unique outfits. It was as if the Stately Clothes team knew my fashion aspirations better than I did myself.

Beyond the exceptional selection, the service itself was a breeze to navigate. The website was user-friendly, and the ordering process was straightforward. The package arrived promptly, and the presentation was top-notch, showcasing their commitment to delivering a premium experience.

In conclusion, I can't express enough how pleasantly surprised I was with the Stately Clothes service. Their ability to curate a selection that not only matched me perfectly but also pushed me outside my comfort zone is a testament to their expertise. If you're looking to elevate your wardrobe and discover new fashion possibilities, I wholeheartedly recommend giving Stately Clothes a try. Prepare to be surprised and delighted!

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Clothes are meant to make you feel great and we are so happy we were able to do this for you Brandon! We will be sure to pass along the kudos to your stylist for you and we are so happy you are a member here with us at Stately!

Texas
1 review
0 helpful votes
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Largely dissatisfied
July 30, 2023

My experience with Stately has been entirely frustrating. First, it's been my sense that Stately is just trying to off-load surplus clothing, similar to what you'd find on a clearance rack at Nordstroms, whether the items are what you want or not. I don't think you've ever looked at my style feedback or the photos I uploaded - which came from Stately's Facebook/IG pages - because the items you've sent me don't look anything like those photos or what I've asked for. Right now, I'm stuck with two boxes fully of items I don't want, and if I want to send them back, I'll have to pay for the shipping myself. I might be willing to do that if I thought you'd send back items I actually wanted, but months of experience with Stately indicates that's unlikely. The only reason I haven't cancelled is that I'm crossing my fingers you might be willing to allow me to exchange the items mentioned above. Otherwise, I have no idea what I'm going to do with the items I have. Ultimately, I don't believe I've received the value I've paid for, the experience has been frustrating, and it hasn't improved my wardrobe in any measurable way. You have a lot of work to do to make this service valuable to customers like me.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Hi Andy! We are so sorry your experience with Stately was anything other than amazing. We are so grateful you are still a member with us and we would be happy to look into this for you so we can make this right. A member of our member services team will be reaching out to you within the next 24 hours so we can get this exchange going for you.

Florida
1 review
0 helpful votes
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Outstanding!
June 30, 2023

The boxes they send are excellent combinations for my style and - if something needs to be returned - it happens seamlessly. I highly recommend it!

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

We are so happy we can send you clothes to get you out of shopping Carlos! We are so glad to have you as a Stately member.

New York
1 review
0 helpful votes
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Wrong pants waist size
July 30, 2023

Hi
My actual waist size is 34"
I have received several pants from stately in this order and in previous that have a tag that stste they are 34" waist but when you try them on they are 36"
I even measured the pants and they are all 2" bigger than stated in the tags
Very disappointing with this

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

We are so sorry about this Anthony! We will be sure to look into this and see what is going on with the sizing of our pants. Our member services team will reach out to you within the next 24 hours to get some more feedback from you and give you a status update on your exchange.

Georgia
1 review
0 helpful votes
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Clothing Review
June 30, 2023

I have loved 99% of the clothes I have received. It has been a great addition to my wardrobe and I have gotten so many compliments on my outfits. The quality is amazing and the fit actually is great for a guy that is 6"2 and 280lbs. I recommended this to all my friends.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Anything we can we do to get to 100% of you loving all the clothes we send? So happy we are almost to 100% and we are glad to have you looking sharp receiving all of those compliments from family and friends. You are about to have everyone dressed 10/10 around you!

Canada
1 review
1 helpful vote
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Easy return for resize!
June 30, 2023

Very seldom do I have to return any items. Usually I love them. But this month I had a shirt that I needed to return for a different size. Stately was great! It was easy to make the return and I received the new shirt very quickly.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Thats what we love to hear Bill! So happy to have members who enjoy our service!

Kansas
1 review
2 helpful votes
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Stylist missed the mark
July 30, 2023

The stylists clearly do not look at the style profile or order history. I got the same pants 3 times and about 80% of my items over 4 packages were green! I asked for no more green and they kept sending more green. The items in the boxes looked nothing like the outfits shown on the marketing pictures.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

We are so sorry to hear this Chris. We will be sure to share this with our styling team so we can improve our service as a whole and send our members items that are in line with their style preferences. Our member services team will reach out to you within the next 24 hours so we can further assist!

Massachusetts
1 review
0 helpful votes
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Just ok
July 30, 2023

There are always one or two items that I like, but others not so much. Returns are not very easy.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

We are so sorry about this Alex. We would love to hear more feedback about our exchange process so we can make improvements moving forward. We went ahead and had our member services team reach out to we can hear more from you and we are so glad you are still a member with us!

Florida
1 review
0 helpful votes
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I tried Stately for several months. The number of gray jeans, black jeans, and gray shorts I've received was silly. Shirts were so varied in size they were either too big or not big enough. I truly got tired of complaining and returning clothes so decided to cancel, even after trying a few stylists.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Sorry to hear this Blair! We are so sorry the items you were sent were not quite right for you. We will be sure to share this feedback with our teams to improve our service in the future. Our member services team will be reaching out to you within the next 24 hours for more feedback.

Georgia
2 reviews
0 helpful votes
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Great Clothes!
June 30, 2023

Great Clothes! I love how every box works with the one before!

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Exactly Craig! Our service is meant to elevate your wardrobe one box at a time so you can have a closet with versatile pieces to pair together for any season!

Tennessee
3 reviews
2 helpful votes
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This is the one that works for me
June 30, 2023

I've tried several subscriptions services. This is the one that works for me. The clothes look great, and they are high quality. Great, name brands too.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Thanks for the kudos Brent and for loving our service! Stately will always send you top mens wear brands to look great all year long!

New York
1 review
0 helpful votes
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Great Clothes!
June 30, 2023

Great experience using this service! I am very pleased with the fashion selections my stylist sends me. My wardrobe has gone through a much needed fashion update at a very affordable cost. So glad I found out about this service, it is exactly what I needed!
Thank you so much!

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Thanks for being an amazing Stately member Andre! We believe that you don't have to break the bank to look stylish and we are so happy we are able to help you look your best!

Massachusetts
1 review
0 helpful votes
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I look Good
June 30, 2023

Been awesome having new clothes to wear! People have noticed and I feel confident in every outfit I put on.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Confidence is KEY with Stately! We are so glad we have been able to send you some awesome fits to step up your wardrobe and make you feel your best. Thanks for being a member of the Stately best dressed Fam!

Minnesota
1 review
0 helpful votes
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Style CPR
June 30, 2023

As a person who was a horrible dresser, Stately has completely changed how people look at my style. I have gone from being t shirt same pare of jeans hoodie and baseball cap guy. To constantly getting compliments on how I dress! Thank you for reviving my style when I had no idea how!

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

We are so glad we were able to upgrade your wardrobe Jonathan! Hope you stay stylish all year long with the amazing threads we continue to send you!

Tennessee
1 review
0 helpful votes
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Great clothes, great service.
June 30, 2023

Everything always fits and falls in line with my personal taste! Great company!

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

We LOVE to hear this Alex! Thanks for being such an awesome member and enjoying our service just as much as we do!

New Jersey
1 review
0 helpful votes
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Great Box
June 30, 2023

Have had a lot of trouble in the past with Stately but finally received a great box that fits properly

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

We are so happy you received a great box with us Alan! We are committed to making sure our members love the items they receive in their boxes and if you have any questions in the future, please reach out to our member services team and they are happy to help.

Florida
1 review
0 helpful votes
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Waiting on box.
July 30, 2023

It's june 30th, I was charged on the 18th and no word of any box. Not even an email. Can't give a good review if I don't get goods paid for.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Hi David! Thanks so much for sharing your feedback. Typically once orders are placed it takes from 5-10 business days before orders are shipped. This is because we order items from our brand partners and once they arrive at our fulfillment center they are curated into a box just for you and sent out. Our member services team will reach out within the next 24 hours to give you an update on your box!

New Jersey
1 review
0 helpful votes
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Thinking about canceling
July 30, 2023

Thinking about canceling. Sending me a lot of the same stuff lately. Sent me same exact shirt twice.

Stately attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

Oh no, we hate to hear this Christopher! We will have our member services team reaching out to you within the next 24 hours so they can look into this for you and make this right.

Louisiana
1 review
0 helpful votes
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Incredible stylist
June 30, 2023

I love when I receive my box and see all these super stylish pieces that I would probably never buy while shopping for myself, then try them on and look absolutely amazing. My stylist has an impeccable ability to nail it every delivery. Totally recommend to everyone. 10/10!

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

YAYYYY! We are so happy you loved the items you have been sent. We are so happy to hear from members who love our service just as much as we do! Thanks for rocking the Stately look in your stylish new threads!

Wisconsin
1 review
1 helpful vote
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Could do better
July 30, 2023

I'm not a very stylish guy, and I know it. That's why for a year now I've been entrusting Stately to send me exquisite clothes that I'd be proud to wear. Unfortunately, I don't feel that I'm getting my money's worth. I get a lot of duplicates, a lot of colorless shirts (boring!), And only once did I receive a pair of shoes. I certainly am able to put together some nice outfits now, but I feel my dollars could've been spent better elsewhere.

Date of experience: June 30, 2023
Jessica M. — Stately Rep
over a year old

We are so sorry Alex! We want to make sure our members are happy with the items they are receiving. We are so sorry you only received shoes once, it looks like you were on our Luxe plan and shoes unfortunately are not included in every box. Your stylist do try their best to send them in every 4-5 boxes depending on inventory availability. If you would like shoes in every box we highly recommend the Regal plan since this plan, as well as the Presidential plan comes with shoes in every box! A member of our team will be reaching out to you shortly to get more of your feedback!

From the business

Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.

Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.

Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.

Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!

So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.


statelymen.com
Los Angeles, CA
+14