Stately Reviews Summary
Stately has a rating of 3.5 stars from 664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 22nd among Men's Clothing sites.
I was skeptical about signing up for this service but I was interested in trying something different. I hate shopping for clothes and have zero sense of style but always appreciate and even envy others who are well dressed. I have gotten 3 boxes so far from Stately and love everything they have put together for me. I get a lot of compliments from friends, family and colleagues.
For the receipt of my last order, I received a shirt that was almost identical to a shirt I received before. Although the shirt is a very nice-looking shirt (casual blue long sleeve); a variation of color would have been nice. Thank you.
We appreciate your feedback and we added some notes to your style profile for you. We will be sure to share this feedback with your stylist and we are glad you liked our service!
I love Stately as a service. They do a great job sending me up-to-date great fitting styles that keep me looking fresh and on point. I don't have time to shop, so I value everything they do for me!
Thanks for the love Brian! We are so happy you loved the items and we appreciate your feedback. We are so glad you are a member with us and if you need anything please let us know!
TL;DR stick to the lower or middle level plans to get some solid staples for good value. The highest level plan does not live up to expectations.
This is a great way to get some solid staples for a decent value. The pricing is fair, but you get what you pay for. At the lower and middle level packages, my opinion is that this service makes sense. At the highest levels, you may be let down if you are expecting truly premium brands/fabrics/styles.
Also, it's hard not to feel that some undesirable/overstocked items are being dumped on you. In almost every box I received, there was something (ranging from socks through button up shirts) that I really did not like but ended up keeping because the exchange process is sort of a PITA and takes quite a while.
All in all this a solid subscription service. Could be improved by including more premium brands/clothing with higher level packages and by simplifying and/or expediting the exchange process.
Thanks for your feedback Chris! We would be happy to hear from you as to what brand you would like to see in our Presidential box. This box was just launched earlier this year and we would love all the feedback from members. We appreciate you as a member and will be sure to share this feedback with our teams and brand partners!
Experience has been ok so far. Boxes arrive on time. I was looking forward to some nice summer outfits/shorts and button down short sleeve shirts for this summer. But my last box for July included black pants, and a long sleeve half zip. Yes, I could send it back but they will come in handy this winter. It would be nice to get things season appropriate that you could wear right away. Not have to Waite for a season change.
We are happy you have enjoyed our service for the most part Daniel! We are so sorry about sending you out of season items and we will be sure to share this feedback with your stylist. We have added notes to your style profile and we are confident that with an exchange we will be able to get things right!
Great quality and selection but would've liked more shorts in my last order for summer and early Fall. Hoping to get a mixture of pants and shorts/shirts or polos in next order.
Thanks for your feedback Christopher! We do see your signed up for the Regal plan which includes shoes in every box. We have added a note about the belts and shoes for you. We can opt you out of shoes if you would like and we recommend that if you would like to refrain from receiving shoes!
I been a client for a time and love the experience
Thanks for being an awesome member Floyd! We are so happy you have had a great experience with us and we appreciate you as a member with us.
The quality of the clothing sent recently appears to be declining. Additionally, there have been numerous sizing errors which cause frustrations when I am not able to send back in the allotted time frame. I am considering other options at this point.
We are so sorry about this and we will be sure to share this feedback with our styling team! We would love to hear more from you on how we can make this right, so a member from our member services team will be reaching out within the next 24 hours so we can assist further.
Overall it was a positive experience. I received a really nice pair of red shorts, navy blue tshirt that fit nicely. I received a hideous button down shirt that was an awkward fit and is already in the garage sale pile. Received a black collarless shirt with a button neck; really liked it. I also received a free pair of no show socks that refused to stay on my feet so they have already been thrown away. Overall I feel my boxes have been nice but I don't find with the designs/brands it's worth it.
Thanks for your feedback Tony! We are so sorry you were not a fan of some items and we do recommend reaching out to submit an exchange so you can receive items you will actually wear. We strive to make sure we are send members items that are in line with their style preferences. Our member services team is available via chat, phone and email to answer any and all of your questions!
I was very excited to start my subscription with Stately. The idea of having a personal shopper was otherworldly. I always felt like I had a good sense of style but when I started to look at my closet, it was mostly blacks, grays and jeans. So when I got my first shipment, it was very well put together. I have never really been a flannel guy but the push the envelope for me. I tried it on, and my family stated that it looked pretty good! So I was pretty excited to receive my next shipment. Lo and behold, another flannel shirt, and more jeans. This net box also had some pretty stylish gray boots which I would've never purchased. But again I did like the overall flow for the most part. The next month another shipment came and oh my gosh another flannel. In addition, the layers that they included over the three month. We're all fairly much the same just different colors. I felt as though there was not a lot of creativity going on. I went online and left my feedback and basically stated please don't send me any more flannels. The next month I got two flannels lol. So I think pretty shortly after that, I cancel the subscription. I still like the thought of a personal shopper, but I'm not sure if this particular model work for me.
I suspended my June delivery and received confirmation it was suspended. I then received an order…with wrong sized items despite the profile not changing. I suspended my July delivery and received confirmation it was suspended. I then received an order confirmation. I have received almost exact items multiple times (including shoes, belts and shirts). I have requested repeatedly NO SWEATERS yet I received in the winter. You have lost my $300 / month.
We are so sorry to hear this Christopher! We do try our best to send members the correct items and our member services team is chatting with you to see how we can make this right for you. We appreciate you as a member and will make sure you are taken care of!
Very good. Looking for more options on business attire such as blazers, slacks, men's suits.
Thanks so much for your feedback Chris! We went ahead and added notes to your style profile about your special request. Your stylist will try their best to send you items based on your feedback and we appreciate you as a member!
I really enjoyed my membership with Stately. The clothes are good quality and I love getting new stuff every month. I have a better style now that I use stately!
Awesome to hear Andy! We love sending you Christmas gifts all year long! We will be sure to share the kudos with your stylist and we appreciate you as a member.
Shipment was lost at UPS. During several text and emails, I could not convince anyone to just send another shipment. Finally they did.
Thanks for your feedback James! We are so sorry about this and once UPS scans the package we do not have any control over the package. We are so sorry it was lost and we did our best to let you know about the process as best we could. We ultimately let you know that we are happy to send a replacement to you we just needed to receive confirmation from UPS. We appreciate you as a member and if you have any other questions please let us know!
My latest Stately box, like all boxes, arrived earlier than anticipated with an excellent selection and everything that fits well and looks well. I couldn't be happier!
Thanks for the feedback Joe! We are so happy you liked the items in your boxes so far and that your stylist was able to push you out of your comfort zone. We will be sure to share this feedback with our team and we appreciate you as a member!
Stately is a great service and it offers me a lot of variety, especially with fashionable casual clothes. I receive items that I would not normally buy for myself and that has been great. The only drawback is that I receive several of the same auxiliary items, such as watches. The watches are great but I don't need 5 of the same style.
Other than that, all is pretty good.
Thanks so much for your feedback Cedric! We try our best to send a variety and we would be happy to opt you out of items so you don't receive similar items. A member of our team will reach out to you soon so we can help!
I like the clothes but just wish the clothing brands were more diversified. Additionally, they send things that are unreturnable which can be frustrating especially if the don't fit.
We are so sorry about this Daniel and we are happy to make things right for exchange items. A member from our team will reach out to you within the next 24 hours. We also would love to hear what brands you would like us to partner with so we can try to include those brands in our boxes in the future!
I for the most part liked it, but it always felt like you were dumping out of season clothes on your subscribers. And you would send me things that I specifically asked to not get. I had the top level and so I just decided to cancel. Too much money to have the wrong colors and sizes and clothes I couldn't wear for six months until the weather changed.
We are so sorry about this Chris! We make sure to send premium menswear brands and in season items to our members, so we hate to hear this was not the case for you. We want to see if there is anything we can do to make this right so a member of our team will be reaching out within the next 24-48 hours.
Seems to be the same box every month just a different color shirt
We are so sorry about this John and we take member feedback very seriously here so we can improve our service! Our member services team will be reaching out shortly and we are happy to still have you as a member with us.
This is a great service. They send me clothes to my style, sizes, and colors. Love it
Yayyy! We are so happy you loved the items you were sent. We appreciate members like you who love our service as much as we do!
From the business
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the great feedback Chris! We are so happy you love the items you have received and so have your family and friends. We appreciate you as a member with Stately!