Stately Reviews Summary
Stately has a rating of 3.5 stars from 664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 22nd among Men's Clothing sites.
I have been trying to contact you on the web site with no success, my pant size changed and I keep getting the same old size and to return an item is a night mare
The last 3 pants I received are big and baggy
I did change my pants size on the web site
But I keep getting the old sized
Please help
The only thing I want to add is I changed my shoe size to 10 but they keep sending me 10.5
Thanks for the feedback Christopher! We went ahead and made a note for you to make sure to send the correct shoe sizes. Sometimes if shoes run small we will size you a half size up, but if we do we will make sure to notate this for you.
Sometimes the selection is nice, and sometimes the selection isn't. Quality isn't that great as clothing wears out extremely fast.
We are so sorry some of the brands missed the mark! Our member services team will be reaching out to you within the next 24-48 hours to get some feedback about the brands we work with and the quality you mentioned.
Convenient, professionally curated style created just for me! I have been a member for just over a year now and have no regrets! As an HR professional, appearance is important and Stately's stylists keep me looking my best!
Glad we made this easy for you John! Professional and stylish can go hand in hand with the brands and items we send our members like you!
The boxes are getting better and better due to my stylist listening to my requests. I'm in my 50's but look like I'm in my 30's so I sent a picture of myself with an outfit and the stylist took it from there and I've been very comfortable ever since. Thank you Stately for keeping me in the style game.
Awesome to hear Eric! We want to make sure you look amazing at any age with the items we send in your boxes!
I have liked and wear every item I have received
I have gotten many compliments when I wear the items I receive.
Thanks for the love Chauncey! We are so happy to have members like you who love the items we send.
No matter what you guys take no action! I sent emails explaining of my dissatisfaction. I get the same stuff over and over! And nothing changes!
We are so sorry to hear this David! Our goal is to make sure our members love what is being sent to them and we hate to hear we missed the mark. Our member services team will be reaching out to you within the next 24-48 hours so we can see what we can do to make things right!
I'm enjoying the curated boxes that come monthly, except for the socks! I don't wear socks, and even put it on my profile "No Socks!" They're wild to begin with, but they keep showing up in my boxes. Otherwise, I do enjoy what I've received so far.
Thanks for your feedback Grady! We added that note to your style profile for you and we are so happy you loved the items we sent, with the exception of the sock fiasco. We just wanted you to be the best dressed from head to toe!
It is always a pleasure receiving a box from stately, the outfits never disappoint, always looking forward for my next box, never had an issue with my delivery
Thanks Cecil! So glad we were able to get you out of the mall and send items from top menswear brands straight to your door!
First, I like paying and keeping what I get. For the most part I have liked the product and most have fit well. My biggest issue is I live in a warm climate state and in both June and July I received boxes with long sleeves and long pants. Obviously in a warm climate these are not appropriate in summer. I have now left two comments and still receive them. The clothes I have kept I am very happy with.
Great Service and assistance with all my previous orders. I have order about 5-6 times.
Thanks for being an awesome member Anthony and loving Stately as much as we do!
My experience with Stately has been great. I can't believe how many compliments I've gotten on various pieces of clothing I've received. I originally intended to try Stately for 6 months or one year, but now I'd like to continue longer. I've only had to exchange something for a different size once, and the process was very easy.
We are so happy we were able to help update your wardrobe David! So glad everyone is loving the items we have sent you. Thanks for being an awesome member!
I appreciate that I'm a le to critique my styles and also receive positive acknowledgement of my concerns. I love the style choices and combinations. Much appreciated!
This is great to hear Charles! We will be sure to share this with our brand partners and make sure to partner with other brand similar. If you have any other brands you would like to see in our boxes please let us know!
Experience with bimonthly box and customer service has been great.
Thanks so much for the awesome feedback Alex! Our member services team does their best to make sure you have the best experience with us. Thanks for being a great member with us!
I like solid colors for my shirts and pants. The last two orders had a pattern shirt that I wold never wear.
Also beige pants, I have gotten in almost every order. Are there any other color pants?
Please help.
Dom
We are so sorry you received items you were not a fan of! We are happy to add some notes to your style profile to make sure you receive items you are a fan of with no print. Our member services team will reach out to you within the next 24 hours so we can add some notes to your style profile to get you items you will enjoy!
Started off ok with good conversation about goals and attire use. Provided some pictures of advertised combinations I liked. Boxes were hit and miss, duplicates of dress shirts that were sent in previous boxes, casualwear that was requested not to be sent, some items of poor quality, and a general state of feeling like very little of was communicated was actioned.
We are so sorry about this Jay! We hate to hear we missed the mark on your box even after your consultation call. Our member services team will be reaching out within the next 24 hours for more feedback from you so we can make this right!
I am a big fan of the product most of my wardrobe is from you. The one thing I wish is that if there was something I enjoyed and want another pair I wish I could order that separately.
Thanks for the feedback Austin! We will be sure to relay this to our team because this would be a great idea. We do have our Out Of the Box store where you can buy select items by themselves without having a subscription!
Always very nice clothing items and customer service is wonderful to work with.
You are awesome Albert! We love hearing things like this from our members and we are so happy we can send you items in your box that you enjoy!
Overall great experience. The value and quality of products for the price is outstanding. The pieces I received were a great variety of brands and styles that I may not have had an opportunity to try. I only had one shipment that contained items the were not a good fit, but the team at Stately happily allowed me the return them for exchange. I canceled my membership for budgeting purposes, but hope to be able to rejoin again in the future.
We are so happy you loved your box Bradley! When you are ready to come back be sure to reach out to our member services team for a special promo code to add bonus apparel to your first order back with us.
My experience with Stately has been great. The stylist select clothing that matches my style completely. I have also been impressed with the return policy. No hassle on making exchanges when something is sent that I do not like or does not fit correctly.
Thanks so much Antonio! We love our updated exchange process as well as all the amazing brands we work with. Thanks for being a member with Stately!
From the business
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry to hear this Basil. We pride ourselves on making sure we listen to member feedback, as well as being available as much as we can for our members. A member of our team will be reaching out shortly so we can make this right!