Stacksocial Reviews Summary
Stacksocial has a rating of 2.6 stars from 765 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stacksocial most frequently mention credit card, phone number and lifetime subscription. Stacksocial ranks 8th among Gadgets sites.
Instant Feedback
I ordered a travel backpack with a solar panel to charge electronics and outdoor speaker. (Solgaard) The solar panel didn't charge the battery and batteries didn't hold a charge so I sent them a message before going on a trip. They immediately responded, asked for additional information then came up with a solution. They even saved me the hassle of sending the defective unit back to them. That had to have been expensive. They followed up with me and made sure I got the new one. I don't know the situation with the bad reviews but i have no reservations, these guys are legit.
Fantastic customer service handled my problem straight away and followed up to make sure it was all fixed will recommended to anybody
Appreciate how quickly customer service responded and fix my problem. I would definitely recommend checking out their website.
The customer service was great. They were thorough and prompt in responding to my needs. They helped me locate the company, though they weren't able to contact to get me what I had originally paid for.
I bought a speed reading course that turned out only to be used for reading self-help books, which it advocated over other books. It was mainly a method of skipping huge sections of a book and skimming over the rest of it. The course was completely useless for any serious book, and was presented in a sophomoric and motivational manner that took precedent over any substantial methodology. I wanted a refund but was refused. The course was so bad I unsubscribed from any more of their emails and would never consider another course from them. I could of just as well threw $25 out the window.
I was having an issue when redeeming a purchase and was complaining to their customer support (they called themselves support heroes). Within a day I got the help, just like that problem solved and i have no more issue with my purchase. Thanks.
Had a problem with authorization of a license code. Solution with 24 hours on the weekend. Problem resolved.
On Friday evening I wanted to redeem the code for a class I purchased and the code didn't work. I submitted the Help Desk request and heard from the support team on Saturday morning. The issue was resolved the first time with a new code and faster than expected. I am very pleased with the support I received.
Quick and great support provided to redeem the support heroes bundle components. I recommend. Many thanks
I enrolled in a course where an internet coupon was offered and for some reason the discount didn't post. The support heroes resolved the issue in 5 days with no problems!
The redemption process was very complicated for me. However, the help given from Support Heroes customer service was top notch! They responded quickly and did not give up on the customer (me)! Thank you for walking me through the process and helping me get it done!
I had some trouble with my checkout and requested a refund from customer service. They responded right away and gave me the refund I requested. Great customer service
Terrible customer service, refused to give refund and suddenly couldn't stop emailing after dispute raised with paypal. I would advise against any purchase from them.
I had a challenge downloading one of my purchases. After sending a service request, I received a response within 10 minutes with a solution.
The service that I paid for on Stack Socail was NOT AT ALL as advertised! They were selling a lifetime subscription to a service as a third party seller. The information they offered was COMPLETELY different than the actual company's description of the service. I never would have purchased this had I known. They REFUSE to give me a refund, even when I emailed them within minutes of discovering I'd been duped. Would NOT recommend.
My purchase of ear Bud and my follow up to check the tracking of my delivery.
I have received the required info for which im very grateful.
I had an issue with placing an order. After reaching out to support, I received a response within 10 minutes with a detailed instructions. I followed the instructions resolving the issue encountered.
I had an issue with a duplicate order and after reaching out to support heard back from them within a half hour letting me know they will cancel the duplicate order and issue a refund. Such prompt customer service!
Though I sent an email on Sunday, customer service replied within 10 minutes with a very detailed answer.
From the business
StackSocial scours the web for the newest software, gadgets & web services. Explore our giveaways, bundles, Pay What You Want deals & more.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members