On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Search cheap flights and cheap airline tickets for both domestic and international destinations. Call us toll free to book with lowest unpublished airfares.
SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I always use smartfares and I never had an issue they always helpful and have the best price. Keep the good work going. Thanks
Easy booking. Complete impress.fort time of I booking whit smart fares
It was easy and fast transactions.
Easy to use app
Took a couple more days than 24hrs to get the tickets. Otherwise service was awesome and cheapest airline tickets that I could find online.
Smooth so far! I did not experience any hiccups as I have with other sites.
Please stop advertising a price then it's all the way jacked up to another price like I was my ticket for 94 ended up paying like 140 so I'd perfer to know that's what I'm paying from the beginning
After I bought the tickets, they sent me the confirmation. Check with the airline and they told me that there was no payment from any travel agency. After that I contacted SmartFares Reservations and they told me that they could not buy that ticket since it had gone up in price to change for another day. Pss after arguing they just told me they can't do anything and see you later. That in 8 days I would have my money refunded.
I'm a little stressed I'm waiting for the day of my departure hoping that everything will go back to normal
So far so good--i was able to book my ticket fairly easily
Estoy en aeropuerto de Toronto y aún no me tienen mis reservas,no responden
Bad service no gusto y molesto la
Experienciazzzzzz
No clear instructions are given. This seems to be poor business practice.
Smooth and easy. Needs to work on getting easy access to print your booking
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members