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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Very good experience everything is ok so far thanks!
All good no problem while choosing tickets very fast and reliable
It is a good experience because it has really good deals.
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I called to the help desk line and they answered my queries pretty quickly!
Todo muy muy muy fluido y rapido, muchas gracias por eso
The platform was very easy to use, and the response time for sending the ticket is fast.
Excelente servicio!
There was no mention that choosing a seat cost 20$. And only appear at the final billing
When I booked the reservation, the price was 851 but you charged me 910. When I called to your supporter, he told me because of transmission fee, but I wasn't mentioned before.
L'Oréal es una empresa francesa de cosméticos y belleza, creada en 1909 por el químico Eugène Schueller. Con sede en Clichy, es la compañía de cosméticos más grande del mundo, y cuenta con una sede social en París.
Thank you!I truly appreciate it the booking was fast and I'm planning on traveling more frequently now that I have see. How fast and easy it is.
Excellent. I will recommend to another passenger in the near future.
Rellené los datos en español, pero los correos me han llegado en inglés sin la opción de poder leerlo en español, hay que mejorar esto.
No problem with the booking yet, all smooth. I'm trying to fill 50 characters
Just using the web I got one good trip and I have not too much experien.
Hasta el momento a Sido la mejor de mis experiencias xq nunca había tenido la dicha de comprar en su empresa
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members