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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Overall it's smooth experience. I ordered with wrong date, next day called in to change. Cost $300 additional.
Vuelos accesibles, con variedad de horarios y variedad de aerolíneas
I have a good experience but confirmation of booking is still pending...
I appreciate all the information. Better offers then other airlines
Very good service. Will purchase from again. Making the arrangements were hassle free and painless.
Gracias los correos me han llegado solo no he recibido el descuento de mi tarjeta de pago
La recomiendo, muy rapido y efectivo el proceso de la reservacion
Haven't traveled out of country in over a year so it was great to be able to find a ticket for a good price
Nice work will definitely use them again best rates on the internet
It was easy to book and got the confirmation on time
The service was great the prices were awesome thank you for your help
I was looking for a plane ticket to the USA for a month already and thank God I have checked this website and boom! I finally got it in a very affordable price. It was very fast and easy. I hope your services will continue to be more satisfactory and excellent for all your clients. Thank you very much
This is first time for me but really i'm interested and satisfied. Thanks
Great website havent had any problems with it. I love it
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members