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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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I had good experience with this website………………………..
One Great experience to book with you. I will do it again.
First time using this site Quick booking good price
Easy and clear process and great value flights secured.
Quickly response about my requirement, I would prefer not to have to dissable additionals options, I would prefer to abble it if I like
I did find affordable prices and variety of choices
Scammer...stay away from this company.reservations and tickets issues date always diffrent.if you want to change they charge very high price...stay away from them
Algo complicada mi experiencia porque no supe si si o si no se hizo mi reservación
Really fast process when time to book! I found my flight in no time
There are No hidden fees like another vendor whom we book for my husband but smartfares sold cheaper a day after we book our flights. Thats a miss Sadly.
Booking with smart fares is fast and easy. The price is unbeatable.
I booked for 3 people, and I selected seating together but it did not notify me with upcharge of $180.
Me llegó la confirmación de la reseva, pero aún no han descontado el dinero de la cuenta, solo el dinero de la gestión de SmartFares, lo que quiere decir que aún no tengo el tiquete
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members