Overview
Segpay has a rating of 3.2 stars from 3,666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.
Even after 3 to 4 messages my issue remains unresolved. I still have two charges show up on my credit card.
I charged be on Feb 4th which was okay. Then you charged me again on Feb 18th which was not ok. I only needed one month of subscription. I hope this is not a pattern with your company with other subscribers also.
You dismissed my reclaim as I made a mistake buying tokens. You don't hear your customers what is the first rule of a company. So I can tell I won't going to use again your $#*!y company.
Go $#*! yourself for being so mean.
Kisses
Ticket #CS*******: after inquiring several time about missing credit on my cam4. Com account paid on monday 24 march at 10am from my Nickel credit card to cam4 through segpay. Segpay just told me that payment was rejected by my bank. Nickel confrimed otherwise: merchand plaform Segpay did received full amount (47,95€) withdraw from my credit card account.
Quote "SOS Nickel (Nickel)
27 mars 2025, 11:10 UTC+1
Bonjour M. Rxxxx,
Nous accusons bonne réception de votre mail.
Nous sommes ravis de prendre en charge votre demande.
Après vérification, nous vous informons que le paiement de 47,90 € a bien été effectué, validé et encaissé par le commerçant.
Nous restons à votre disposition pour toute autre demande.
Excellente journée, L'équipe Nickel" unquote
I see a typical FRAUD case for which i ll file a police report if not solved by Segpay. Please advise of any log tracking data received from Nickel card J P Rxxxx 47,95€ /24/03/2025/ (Hello Mr. Robbe, We have received your email. We are pleased to process your request. After verification, we inform you that the payment of €47.90 has been successfully made, validated, and collected by the merchant. We remain at your disposal for any further inquiries. Have a great day, The Nickel Team)
Please solve this issue, waiting for your action and reply. Regards, JPR
Not good did not get refund but they canceled my script but that is fine but I wanted refund so that is not right
Needs to be a Zero star rating! I am reporting your company to the BBB and posting this terrible experience on all my social media platforms (and I have a combined 9 million subscribers) to inform them of this experience, and not to use your services).
I asked for a supervisor to call me- but I never received a call
I keep getting emails for a purchase I have not made. Despite my efforts to resolve this I'm not sure I have
Belonged to 2 sites. Both sites started to stop streaming videos at around 30 minutes. Happened on both my computer through my ISP and on my phone using my data. Instead of trying to fix it or give me reason why it was happened, they just cancelled my subscriptions. I inquired twice and neither would tell me why they just cancelled instead of trying to fix the problem
I didn't get anything out of the feet finder site but a waste of time and $6. I was stalked by scammers too but when I was charged another months membership I told them I wanted a refund and got it in like 5 min.
A week of emails and headache. Very scammy feeling dealing with them. Any business that does allow a customer to speak to a live person gives huge red flags. I found pages of issues and complaints on Reddit of people experiencing the exact same issue. How does a credit card processing company not have a secure method for id verification? Requesting sensitive info via email is poor business.
Professional service from the start. Thank you.
In this service desert, it is extremely refreshing to meet such a professional employee.
Very good and quick service. They helped me with the issue and I had the money back on my account one or two days after first contact.
I had canceled my subscription and asked for a refund and you guys did send one but then decided to take it back and repeated that process of taking and sending it..
The problem have not been solved, I am still not able to purchase packages in the online game Lust Goddess
It was great but for some personal reasons I will like to stop the membership as soon as posible.
I made a payment twice by error. The payment was cancelled immediately and the amount reimbursed the next day. Perfect.
Terrible. I paid for a month's subscription and only received 2 days of access before it was cancelled in a an upgrade debacle. It was never reinstated after my explanation and request. Eventually Segpay just ignored my emails. Terrible behaviour from Segsteal.
They scam you of your money and take extra charges.
They say it will cost 1 euro for the first time but instantly take the full amount for a year after you sign it.
This is a clear scam and should be illegal.
And they issue no refund.
This is a really bad issue and i dont know how this is legal
Okay your price a weird unless you subscribe to a studio and tickets are over priced compared to the video's you can purchase, I guess the real deal is when subscribe to a studio
THEY RESOLVE ANY QUESTIONS, AND WITH GREAT KINDNESS AND ALSO QUICKLY, IT IS A GREAT SERVICE THAT IS OFFERED, KEEP IT UP
Jkl A, We appreciate the 5-star review. Always remember we are here whenever you need us.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
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- Deerfield Beach, Florida
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Josef, Your vote of confidence means a great deal to us. Thank you so much!