business logo of Segpay

Segpay

Overview

Segpay has a rating of 3.2 stars from 3,666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.

service
102
value
83
shipping
36
returns
47
quality
86
This company responds to reviews on average within 21 days
How would you rate Segpay?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow Tom Z.
Unfollow Tom Z.
Send Message
Share Review
Report Review

Quick Response
February 18, 2025

Was a bit nervous as I don't know how credits were authorised without my. Indent, I obviously pressed something, I called and without any delays I was reimbursed ahead of time they told me, spoke to an agent which was reassuring

Date of experience: February 8, 2025
Sweden
1 review
0 helpful votes
Follow Jesper P.
Unfollow Jesper P.
Send Message
Share Review
Report Review

Fast and good
May 5, 2025

I wrote in with a log in problem. They quickly belived me and fixed the problem for me on their own.

Date of experience: April 25, 2025
Raphael M. Segpay Rep
6 days ago

Jesper P, Your vote of confidence means a great deal to us. Thank you so much!

Virginia
1 review
0 helpful votes
Follow Olivier H.
Unfollow Olivier H.
Send Message
Share Review
Report Review

No answer, no message, no refund
May 9, 2025

I don't have an answer. You have quitly closed my case!
I don't understand this procedure.
If i receive no answer, i contact Mastercard.

Date of experience: April 30, 2025
GB
1 review
0 helpful votes
Follow Achala M.
Unfollow Achala M.
Send Message
Share Review
Report Review

I'm not happy. They didn't help
April 19, 2025

I sent a email about the cancellation for my subscription and reverse money back. They didn't reply.

Date of experience: April 9, 2025
Illinois
1 review
0 helpful votes
Follow M A.
Unfollow M A.
Send Message
Share Review
Report Review

Review
February 17, 2025

Tried to purchase a subscription. The website is out dated. The username portal was faulty. Then all I wanted to do was reset my password and username but had to wait for the emails to allow me to do that. And now I am trying to purchase the subscription again and it is telling my it is declined. I know I have money.

Date of experience: February 7, 2025
California
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Send Message
Share Review
Report Review

Charged multiple times for one purchase
March 9, 2025

I used a certain website to purchase certain things and then realized after I hit pay I was charged three times for one transaction. Had to contact PayPal and my bank to cancel.

Date of experience: February 27, 2025
India
1 review
0 helpful votes
Follow Shoiab S.
Unfollow Shoiab S.
Send Message
Share Review
Report Review

Unable to contact customer care
March 17, 2025

After taking my money no tokens recieved and its a fake and fraud site, kindy eithor give me tokens for the amount u have taken or refund my money back immediately

Date of experience: March 7, 2025
GB
1 review
0 helpful votes
Follow Simon S.
Unfollow Simon S.
Send Message
Share Review
Report Review

I cancelled a subscription 5 months ago only to recently find the payments were unknowingly reinstated and withdrawn from my account.

Date of experience: March 26, 2025
India
1 review
0 helpful votes
Follow Mohammed S.
Unfollow Mohammed S.
Send Message
Share Review
Report Review

I don't have anything ratings to you guys
May 3, 2025

Most worst experience I have faced
And I will never open this platform again, the most worstexperience in my life

Date of experience: April 23, 2025
France
1 review
0 helpful votes
Follow justine v.
Unfollow justine v.
Send Message
Share Review
Report Review

Great costumer service
March 4, 2025

Very understanding and quick responses for issues.
I paid for a subscription by accident and they refunded me as soon as could and understood my situation.

Date of experience: February 22, 2025
Pennsylvania
1 review
0 helpful votes
Follow Afershe W.
Unfollow Afershe W.
Send Message
Share Review
Report Review

Add extra subscription to steal your money
March 15, 2025

Added an extra subscription and then failed to cancel both in time so I ended up getting charged for a subscription that should have been cancelled.

Date of experience: March 4, 2025
GB
1 review
0 helpful votes
Follow Walter W.
Unfollow Walter W.
Send Message
Share Review
Report Review

Very disappointed
March 25, 2025

You have showed a complete absence of customer service. I want someone to contact me directly to resolve my disappointment.

Date of experience: March 4, 2025
California
1 review
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Send Message
Share Review
Report Review

We did alright.
April 13, 2025

I'm still not sure what went wrong with Candy. Tv but I GREATLY appreciate the quick resolution. Thanks.

Date of experience: April 3, 2025
Germany
1 review
0 helpful votes
Follow Lea P.
Unfollow Lea P.
Send Message
Share Review
Report Review

Not helpful
March 17, 2025

I tried to clarify a double payment or false payment but the service was confusing and not helpful at all

Date of experience: March 3, 2025
Denmark
1 review
0 helpful votes
Follow Mathilde P.
Unfollow Mathilde P.
Send Message
Share Review
Report Review

Very poorly!
March 26, 2025

I haven't gotten the help from you that I needed at all! You have charged me money four times this months, and I haven't made any payments!

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
Follow Andy M.
Unfollow Andy M.
Send Message
Share Review
Report Review

Renew my experience
April 6, 2025

It was great and now I need to rejoin because I'm not afraid to do this!
I'm excited to submit so many more pictures and some feet pics too

Date of experience: March 13, 2025
India
1 review
0 helpful votes
Follow Akshay S.
Unfollow Akshay S.
Send Message
Share Review
Report Review

Not received my refund
March 26, 2025

Hi team, noone is bothering himself to talk about my refund status how long it would take... My tickett id is below:

Date of experience: March 16, 2025
Massachusetts
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Send Message
Share Review
Report Review

Hacked
February 2, 2025

I believe that somehow somebody was able to hack and use my PayPal account. I have since secured my account. Unfortunately for me PayPal states they did not see malicious activity. That is hard to understand. There were charges in the same amount. At first I thought the charges were related to a music lesson I was going to purchase. I do appreciate you responding at least it was not an excessive amount of money.Hopefully I will not have any further issues.
Thank you

Date of experience: January 23, 2025
Iowa
1 review
0 helpful votes
Follow Ralph H.
Unfollow Ralph H.
Send Message
Share Review
Report Review

Ok. Somewhat
April 6, 2025

Not enough women on there. And the ones that were on they were so shy. Handles for the camera work is kind of bad on that...

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
Follow Andrew G.
Unfollow Andrew G.
Send Message
Share Review
Report Review

Didn't help
March 17, 2025

I never got my money back from a fade click on the pay part. They emailed me many times but got nowhere. I'd still like my 16 dollars back.

Date of experience: March 6, 2025