Overview
Segpay has a rating of 3.2 stars from 3,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.
Wanted to cancel a subscription, got help immediately at the same day. Very nice and professional. Would use it again!
My Cam4 membership was cancelled with no notice because of a denied payment from my bank The unfortunate situation is that the automatic renewal came due the same day I lost my credit card and put it on hold incase someone tried to use it. This hold was only in effect for less than 30 hours as someone returned my wallet. What I think you SHOULD do in these situations is send a message saying that a payment was missed. I would have paid it then or asked you to resubmit the charges and all would have been fine but NO, and NOW because I contacted cam4 and complained to them, I have been permanently banned from their sight because of this 1 day credit card situation. I am NOT happy. I did not even get to set up a new account and the policy that you can not reopen an account once it is closed it ridiculous. ALL of this could have been prevented had you sent an email regarding the missed payment. You were able to send me an email AFTER the fact informing me of my suspended account but NOT an email allowing me to make right the payment problem.
When I was having no help or contact from the site, Segpay were quick, decisive and positive.
It was Segpay that delivered the goods.
Segpay took several withdrawals out of my account - and is refusing to cooperate with me to return the unauthorized charges. I have tried to work with Segpay on this issue, and they simply refuse to acknowledge that they took any money at all! I have lost close to $50 because of Segpay, and I've gotten zero amount of cooperation from Segpay! I SUGGEST TO ANYONE - DO NOT DO ANYTHING THAT INVOLVES SEGPAY! They are a disreputative company!
Received an answer very quickly. Problem being it didn't answer my question. Question was. Why did I receive a charge against my PayPal account.
A simple email request to cancel an invoice – a short time later I received confirmation of the cancellation – super fast! Thank you very much!
Chrstian, Segpay appreciates the confidence you have in our team. We are available 24 hours a day, 7 days a week, 365 days a year.
The most critical aspect for me as a consumer, who has the potential to do much more business with this entity, is customer service, in particular the ability to cancel, adjust or change a particular site membership, and Webpage exceeds in making this process easy and secure. Exceptional.
I am getting billed by you guys for something. I don't even know what it is, but I would like it cancelled immediately please
I was totally excited to join your service but then I realized that I can't use your services cause I live in Canada. So I ended my subscription
It will not let me post my ad it says i exceeded\ the tries can you reset my account or help me please i even opened a new account and i still cant post please i am 61 years old i sent my id please help me
They handled my need to cancel a payment or subscription perfectly well…and fast I would trust them in the future.
Was a bit nervous as I don't know how credits were authorised without my. Indent, I obviously pressed something, I called and without any delays I was reimbursed ahead of time they told me, spoke to an agent which was reassuring
I wrote in with a log in problem. They quickly belived me and fixed the problem for me on their own.
Jesper P, Your vote of confidence means a great deal to us. Thank you so much!
I sent a email about the cancellation for my subscription and reverse money back. They didn't reply.
Tried to purchase a subscription. The website is out dated. The username portal was faulty. Then all I wanted to do was reset my password and username but had to wait for the emails to allow me to do that. And now I am trying to purchase the subscription again and it is telling my it is declined. I know I have money.
I used a certain website to purchase certain things and then realized after I hit pay I was charged three times for one transaction. Had to contact PayPal and my bank to cancel.
After taking my money no tokens recieved and its a fake and fraud site, kindy eithor give me tokens for the amount u have taken or refund my money back immediately
I cancelled a subscription 5 months ago only to recently find the payments were unknowingly reinstated and withdrawn from my account.
Most worst experience I have faced
And I will never open this platform again, the most worstexperience in my life
Very understanding and quick responses for issues.
I paid for a subscription by accident and they refunded me as soon as could and understood my situation.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Keith W, We appreciate the 5-star review. Always remember we are here whenever you need us.