It was a sad, twisted and stupid experience for me. I couldn't get a specic video that i wanted to download, and it turned out that you people are good for nothing liars. So, in return, i will NEVER forgive you, and I will NEVER respect you, ever again. If none of you can as you say "get in control", then you need to find a way to get in control. But you turned out to be a bunch of unhearted stiffs, no compassionate unworthy humans that are not suitable to get this specific type kf help that i need to get done. And because you weren't able to, you come out only to be lazy and give invalid, unapologetic excuses. I won't stop to bother you until i actually get what i want of you. I'm not going to stop, so please don't threaten me with unnecesary notices of whatever it is you might or will do, because i won't tolerate behavior from any of you. You already made this difficult for me without thinking things through. If you want to be satisfied with any of us customers, then you should've thought about that before you decided to be unfair to me, or any of us. I am NOT asking or telling you to apologize to me for your ignorant, and insane failures, because i won't forgive you. Let me be crystal clear, so that even you can understand me: you want forgiveness: prove it. If you don't prove me that you want forgiveness, then it's exactly what i said about you: a bunch of good for nothing liars. And that will stain with your dishonor in whatever it is for your "company". I already told you what i want. So, i will say it one very last time, since i know how awful you pay attention, or seem to have poor memory in remembering in what i wanted: the 19-minute gay porn desert outdoor movie of matthew figata and aaron chu. Nothing more. And because you seem to want to be apologetic and lying to me by doing nothing about it, you certainly seem to be free from escaping any consequence, naturally, but you're NOT getting away from me that easily. Because as part of that consequence, you're getting me that movie with your own money. I'm NEVER letting you off the hook so you can be free of escaping consequences like a pathetic spineless coward, that any of you are. I told you once thaflt i had a problem that i complained about respectfully. That means, i did not cuss at you, or disrespected you in any way the first time, but you caused a provocation the second time, which in turn, caused me to send this feedback to you. So, as a result, you will do what i ask of you, so that you can learn a lesson about what you people did, so that you won't make that mistake again in the future. Otherwise, like i said, i won't stop complaining about this to you, and if i am forced to, due to depending on what you say, i may expose this to your manager, and perhaps anyone else who buys your subscription. So unless you want an unexpected journey as to how bad your company is, you'll stop being ignorant and heartless and stop making this more unfair and difficult for me, especially because i'm mentally disabled, and i say that because there were a bit back and forth exchange messages that we had that included difficult complex intelligent words you said that i had a very hard time understanding you. DO I MAKE MYSELF CRYSTAL CLEAR?!