Overview
Segpay has a rating of 3.2 stars from 3,666 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.
Courteous staff answered my query immediately and problem was solved
Easy to make contact and the cancellation request was processed quickly
I obtained a refund with your help. Thank you, highly appreciated.
Horrible, my issue still hasn't been fixed and i'm experiencing the same issues.
I received a very quick and helpful response to my inquiry. Thank you
Your Call agents not understanding English language
You said you would refund my money and then you lied and said it was Refunded. You owe me money.
Charges are popping up everyday! Who is doing this? Stop immediately!
I call Segpay to obtain my invoice from the purchase ID:*******. I had already called your office previously to obtain it, but I guess I needed to use the term invoice. Despite the use of the term invoice, tentative to delay or change the matter of discussion have been noticed. The mention of falsified information; the fact that I could not know the PO Box office number because it was "classified " information to make my request harder and harder.
You company is the second third party to email me concerning the ending of this subscription… There is many irregularities in my credit dossier with multiple institutions. I have changed credit cards many times and I should not have to counter argument your employees for a document of which I am entitled by law.
This institutional interactions was extremely stressful and kept me in an hyper vigilant state concerning my right as a person as well as the integrity of your company.
My order was not delivered, I want a refund. My order was not delivered, I need a refund.
Jessica was terrific in walking me through my options. They promptly corrected the problem. Thanks!
Not easy a real pain. Hard to manage. I expect they want it that way.
I thought i had cancled a subscription but they kept charging me for 10 months. I had another subscription to another site so I thought the payment were for that site. Upon realizing I requested a full refund to the completely unused subscription. I got multiple rude customer service agents and they still won't refund my money
Quick, easy and helpful! Took care of me and walked through everything in a kiss fashion.
I just needed to cancel my subscription and it was very fast and easy.
When there was an issue with one of my orders, they were vary attentive to my concerns. I was vary surprised by their quick responses.
My concern was properly reviewed by the assigned employee. The provided answer was satisfactory.
For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.
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- Deerfield Beach, Florida
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Floyd R, Your vote of confidence means a great deal to us. Thank you so much!