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Segpay

Overview

Segpay has a rating of 3.2 stars from 3,649 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Segpay most frequently mention customer service, quick response and timely manner. Segpay ranks 2nd among Payment Processing sites.

service
101
value
82
shipping
36
returns
47
quality
85
This company responds to reviews on average within 21 days
How would you rate Segpay?
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Minnesota
1 review
0 helpful votes
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Great Service
December 31, 2024

When there was an issue with one of my orders, they were vary attentive to my concerns. I was vary surprised by their quick responses.

Date of experience: December 20, 2024
Philippines
1 review
0 helpful votes
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Good Customer Service
February 15, 2025

My concern was properly reviewed by the assigned employee. The provided answer was satisfactory.

Date of experience: January 27, 2025
New York
1 review
0 helpful votes
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Nothing resolved, confusing experience.
November 22, 2024

I just want my $49.35 back for a site I never signed up for or care to. I signed up for the site I wanted for $34.95 and that's it. Then I was double charged. It's really frustrating and I would love to cancel anything connected to these sites. Seems like a scam.

Date of experience: November 12, 2024
California
1 review
0 helpful votes
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Customer service sucks
February 8, 2025

I specifically asked to cancel this account and you guys didn't do it. I'm still being charged.

Date of experience: January 28, 2025
Austria
1 review
0 helpful votes
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Tasty
February 7, 2025

Well organized
Quick reactions from you wien needed
Communication perfect

Date of experience: January 28, 2025
Czechia
1 review
0 helpful votes
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Refund of the membership fee
January 18, 2025

Perfect, fast replies and very efficient, I want to give my compliments to the team, good job 😄

Date of experience: January 6, 2025
France
1 review
0 helpful votes
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Banking details
January 27, 2025

I asked to change my banking details my request was taken into account very quickly

Date of experience: January 16, 2025
New Zealand
1 review
0 helpful votes
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Cancelling subscription
April 9, 2025

Excellent service provided and actioned my request in a very timely and efficient manner.

Date of experience: March 30, 2025
Raphael M. Segpay Rep
1 month ago

Stephen, Segpay appreciates the confidence you have in our team. We are available 24 hours a day, 7 days a week, 365 days a year.

New York
1 review
0 helpful votes
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I did a transaction with yall
January 31, 2025

I used PayPal account for my Bitcoin account transfer on block chain n my transaction is stuck on the block chain. I paid 2 times for my transfer some one block my incoming account I want my money. Joseph

Date of experience: January 21, 2025
Netherlands
1 review
0 helpful votes
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Best
February 4, 2025

Thanks for resolving my payment issue I got refund

Date of experience: January 25, 2025
Brazil
1 review
0 helpful votes
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Very good
February 3, 2025

Have nice experience, they helped me when I needed, I'm very glad with the help.

Date of experience: January 24, 2025
Australia
1 review
0 helpful votes
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Professional
April 13, 2025

Your company was quick to cancel content I didn't order.

Date of experience: April 3, 2025
California
1 review
0 helpful votes
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Charged without my authorization
April 13, 2025

The issue has not been fixed and I never authorized this transaction.

Date of experience: April 3, 2025
California
1 review
0 helpful votes
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Ok 👍
February 2, 2025

I was enrolled in outpatient program and scheduled to start Feb

Date of experience: January 23, 2025
Michigan
1 review
0 helpful votes
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NOT RESOLVED
March 28, 2025

MULTIPLE ORDERS LOST. NOT RESOLVED. NOT RESPONDING. THEY KEEP "RESENDING" CLAIMING IT'S DELIVERED, WHICH IT NEVER HAS BEEN. I HAVE A RING CAMERA.

Date of experience: March 18, 2025
Florida
1 review
0 helpful votes
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No thanks
March 16, 2025

Don't want service. Why are you contacting here? Email is not wanting contacting or service. Don't understand.

Date of experience: March 1, 2025
Virginia
1 review
0 helpful votes
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Untrustworthy
December 3, 2024

Terrible double talking website business! I received very minimal help and cooperation from customer service! I kept being told the same thing EVERYTIME I FINALLY got ahold of a live agent... " You need to call your bank for assistance" I WILL NEVER EVER RECOMMEND SEGPAY TO ANYONE I KNOW EXCEPT MY ENEMIES!

Date of experience: November 22, 2024
South Carolina
1 review
0 helpful votes
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No email
January 19, 2025

I did not receive a copy of my requests and they said they sent this twice

Date of experience: January 9, 2025
Pennsylvania
1 review
0 helpful votes
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Locked out of my account
January 20, 2025

It still won't sent me a email to reset the password it not in spam or junk no where to be found

Date of experience: January 10, 2025
New York
1 review
0 helpful votes
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Still waiting!
January 31, 2025
Updated review

Still waiting on my refund of $39.99 after several emails, all the paperwork and proof! Zero stars!

Date of experience: January 20, 2025

I am highly disappointed!
January 31, 2025
Previous review

I wouldn't give it one star but I had to. I have not been taken care of or refunded the money taken from me even after proving all the necessary paperwork and proof that I got charged after I cancelled the subscription! Very upset and still waiting on my $39.99 refund!

Date of experience: January 20, 2025