PoolZoom has a rating of 2.3 stars from 119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PoolZoom most frequently mention and customer service. PoolZoom ranks 8th among Swimming Pool sites.
The parts were easy to find and order on the PoolZoom website. Prices were cheaper than I saw at other sites.
Order went through fine. No problems. The part was exactly as ordered. I will order from them again.
I had a filter that is missing the middle Velcro part so everything keeps falling out of the dolphin into to pool. This was a perfect fit and replacement. Works great!
I order an internal component of a sand filter. The price was right and shipping was awesome since it was free. The time it took to receive it was timely. I will do business again with seller. A+!
Needed replacement parts for my Polaris. Poolzoom is a great place to get new equipment or replacement parts!
Easy to shop website with a Polaris 360 schematic that helps greatly. Quick ordering process and shipping. The item was exactly what I wanted, and Poolzoom has many options for parts.
Thank you for fast shipping I have received the item before The day I was waiting it good quality item and fast service thanks again
Right on time with the right part a little on the pricey side but the guy up the street was almost double
PowerClean Ultra In-Line Chlorinator - Clear Glass Lid, CTM-45-4001, $119.15. Exactly what I needed, a chlorinator that really works, at an excellent price, quick-shipped, with all the fittings needed for installation, except for the PVC cleaner and glue, of course. Photos: 1 - The white flow indicator is letting me know the system is working. 2 - The glass top lets me easily see if I need to add new chlorine tablets. 3 - Pool pump is off, no flow indicated. 4 - Photo from the opposite side.
They waited two full weeks before shipping two tiny pump drain plugs. If you chat with them about the delay, then they will lie directly and say that USPS has not yet scanned the items but they have been shipped. Do not do business with this place.
Everything I needed was in stock, at a great price, and shipped fast! You won't go wrong shopping at this site, highly recommend.
Thank you for the review Kurt! We appreciate your patronage and feedback. Please keep PoolZoom in mind for all your pool needs as summer is just around the corner.
Sincerely,
dan@poolzoom.com
Customer Service Manager
1.888.756.9666
www.poolzoom.com
Helped me with my order and she was awesome. She knew what I needed more than I did. The price was outstanding! Adcock Pool and supply wanted 192.96. I ended up paying 114. And some change! That's a savings of about 74.00 or 75.00 dollars. V zero saving from the other place. Hey on my Social Security need all the help I can get! And big super thank you to Rose who really made my day! By the way Rose means beautiful in Spanish! Jack Edwards I will be buying here from now on. Give Rose a raise!
Thank you for the great review Jack! We appreciate your patronage and your feedback. Please keep PoolZoom in mind for all your future pool needs.
Sincerely,
dan@poolzoom.com
Customer Service Manager
1.888.756.9666
www.poolzoom.com
I ordered a Polaris sweep hose from PoolZoom and it arrived in a wide open package. I emailed the company and have not heard back from them. I am not sure if I received everything I was supposed to.
I placed an order for a new grid system for my DE filter. Three days later it arrived, was just what I needed, and the filter is ready to go. Excellent!
I could not find the skimmer basket I needed anywhere. Had my local pool supply look in all the catalogs. To no avail. Then I discovered pool zoom. Found it right away. And the price was right! And it was delivered earlier than expected. Thank you.
I received my order within the time limit specified. I am satified with Pool Zoom service and their help desk personnel.
For every reviewer who has complained about the aftermarket pool scrubbers for Polaris cleaners, I share you frustration. They wear out within one to two weeks. I ordered the genuine Polaris scrubbers from Poolzoom and the price is the best I can find. These scrubbers you can find many places, but this vendor was least expensive and shipping was reasonable. I recommend.
Thank you for the great review Andy! We appreciate your patronage and feedback. Please keep PoolZoom in mind for all your future pool needs.
Sincerely,
dan@poolzoom.com
Customer Service Manager PoolZoom
1.888.756.9666
www.poolzoom.com
Fast delivery, quality replacement part for my pool heater at the best price. Definitely recommend poolzoom.
Made my order easily online and their search engine to find the right models of pumps works great. Already ordered another part on Monday and am waiting on it to arrive. Definitely a great experience with dealing wit Pool Zoom.
Thank you for the great review Roger!
We appreciate your patronage and nice feedback. Please keep PoolZoom in mind for all your future pool needs.
Sincerely,
dan@poolzoom.com
Customer Service Manager
1.888.756.9666
www.poolzoom.com
Answer: The availability of the part versus buying the complete unit. The price was right for this hard to find part.
PoolZoom Pool Parts and Pool Supplies Online. Huge In-Stock Inventory, Quick Shipping
Thank you for the great review David!
We appreciate your patronage and feedback. Please keep PoolZoom in mind for all your future pool needs as summer is just around the corner.
Sincerely,
dan@poolzoom.com
Customer Service Manager
1.888.756.9666
www.poolzoom.com