business logo of Perpay Inc.

Perpay Inc.

Overview

Perpay Inc. has a rating of 4.2 stars from 1,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.

service
306
value
123
shipping
117
returns
85
quality
676
This company responds to reviews on average within 3 days
+86
How would you rate Perpay Inc.?
grey star
grey star
grey star
grey star
grey star
Georgia
1 review
0 helpful votes
Follow Roseann H.
Unfollow Roseann H.
Send Message
Share Review
Report Review

Review of Perpay Inc
April 30, 2025

My experience with PerPay has been exceptional. The products are quality products and shipping is fast. The only issue I've had lately is with my active shipping. I've never missed a payment and have paid off multiple products but somehow my active shipping is no longer working. Please fix this issue.

Date of experience: April 20, 2025
Florida
1 review
0 helpful votes
Follow Britney R.
Unfollow Britney R.
Send Message
Share Review
Report Review

Personal Pixie Dust
May 5, 2025

Let me tell you about this magical program that lets you order what you want without unleashing your inner budget monster! 💰 It's like a wish list with a twist! You find that coveted gadget, trendy outfit, or quirky home decor, and instead of breaking the bank, you simply make small deductions from your direct deposit. Imagine this: You're treating yourself to that fancy coffee maker and instead of a hefty upfront cost, it feels more like a little subscription box of joy every payday! 🎁 It's guilt-free shopping with a sprinkle of fun and a dash of anticipation! Oh, and the best part? You're turning impulse buys into delightful experiences. If you're looking to indulge without the financial hangover, this program is your new best friend! 10/10 would recommend for happy spending vibes! 🎈💸

Date of experience: April 25, 2025
Georgia
1 review
0 helpful votes
Follow Maya P.
Unfollow Maya P.
Send Message
Share Review
Report Review

Successful
April 28, 2025

Overall my purchasing have been amazing, only thing is entering in my employer direct deposit info has to be manual, but that was a breeze once I spoke with my HR. I received my items quickly great condition and it was authentic! Customer services is great as well they contact you back very quick and don't hesitate to answer any questions you have! I'm please and now on my second order! Must say it helps with your credit as well! IM HOOKED

Date of experience: April 18, 2025
New York
1 review
0 helpful votes
Follow Colin W.
Unfollow Colin W.
Send Message
Share Review
Report Review

Customer service
May 2, 2025

I had an issue with an order I been waiting on for awhile. There was a miss understanding. Customer service was a great help, they always go above and beyond. It never fails I leave the chat satisfied. Thank you again.

Date of experience: April 22, 2025
Peru
1 review
0 helpful votes
Follow Raquel S.
Unfollow Raquel S.
Send Message
Share Review
Report Review

Great card to build credit
May 3, 2025

If you know how to use this card properly for both the marketplace financing and the credit with the card then it can really help you. After a few payments my credit score went up and so did my credit limit. I like that it pulls straight from my direct deposit so I don't miss a payment! Like I said you just know how to use it in a smart way. Don't go financing a bunch of bs because the interest is high af. Other than that love the card.

Date of experience: April 23, 2025
Colorado
1 review
0 helpful votes
Follow Eric R.
Unfollow Eric R.
Send Message
Share Review
Report Review

Excellent service, products and payments
May 3, 2025

I've ordered from Perpay 3 times already each time my experience was great. The purchase arrived rather quickly after shipment and the quality of the products were as expected with Name Brands. If you are looking to pay off items you've been wanting for a low fee, and trying to rebuild your credit, I highly recommend Perpay.

Date of experience: April 23, 2025
New York
1 review
0 helpful votes
Follow Nicolas S.
Unfollow Nicolas S.
Send Message
Share Review
Report Review

From Nintendo to YSL Perpay Delivers!
May 5, 2025

I've been using Perpay for a while now, and I've had a great experience so far. The site is easy to use, and getting approved was quick and simple. I've bought a few things from them, including a Nintendo DS bundle, a YSL perfume, and a couple more items and everything arrived in good condition and on time. What I like most is how convenient the payment process is. The automatic payments taken from my paycheck make it stress-free, and I don't have to worry about missing due dates

Date of experience: April 25, 2025
Florida
1 review
0 helpful votes
Follow Olayinka F.
Unfollow Olayinka F.
Send Message
Share Review
Report Review

Expanding marketplace.
May 5, 2025

My overall experience with Perpay has been positive. I genuinely appreciate their services and am satisfied with the platform's convenience and functionality. However, I believe there is significant room for improvement in terms of expanding their marketplace by incorporating a wider variety of retailers

Date of experience: April 25, 2025
Missouri
1 review
0 helpful votes
Follow Saquana C.
Unfollow Saquana C.
Send Message
Share Review
Report Review

I love everything about PerPay!
May 2, 2025

My experience with PerPay is very good. My devices were packaged neatly & nicely. My devices came rapidly. It was no hassle. Truly thinking about getting something else. I don't have one bad thing to say about PerPay! I'm thankful. My credit score also went up 10 points!

Date of experience: April 22, 2025
South Dakota
1 review
0 helpful votes
Follow Andre K.
Unfollow Andre K.
Send Message
Share Review
Report Review

Very good!
May 5, 2025

So far, I really enjoy the overall experience! I have put in requests for certain products. We will see if/when they get them. For the credit situation, it does what it says. You make good on paying back, they make good on reporting your positive activity!

Date of experience: April 25, 2025
Texas
1 review
0 helpful votes
Follow Traci G.
Unfollow Traci G.
Send Message
Share Review
Report Review

Customer support takes forever
April 20, 2025

I can't get a hold of a live person, and it takes almost a week at a time just to get a response from anyone. Now my whole paycheck is being sent to them and I have no idea if I'm going to get my remaining balance back after they keep their portion for my order. I don't even want the order anymore because I feel no confidence in this service due to the lack of customer service/support

Date of experience: April 10, 2025
Perpay T. Perpay Inc. Rep
2 weeks ago

We are so sorry to hear about the frustrating experience and sincerely appreciates the honest feedback. We'd love to connect with you to look into this further, and ensure that a resolution is reached as soon as possible. Please reach out to us via hello@perpay. Com, and a member of our team will surely be in touch to assist you from there!

Texas
1 review
0 helpful votes
Follow Chelsea W.
Unfollow Chelsea W.
Send Message
Share Review
Report Review

Best Shopping Experience
April 26, 2025

I work for a federal government agency I applied and got approved for $1000 instant. Of course it goes up $2500. Which is great as well. This is a prepay shopping service at your convenience. Easy to setup and payments. An easily be deducted from your payroll..

Date of experience: April 16, 2025
Washington
1 review
0 helpful votes
Follow Brandon L.
Unfollow Brandon L.
Send Message
Share Review
Report Review

Best thing happened
April 17, 2025

What can I say about per pay besides it's the number 1 app I use. The products be great and a little pricey but the payment plan is unbeatable. Thank you guys so much for helping put smiles on my family faces specially my daughter. Thank you per pay once again!

Date of experience: April 7, 2025
North Carolina
1 review
0 helpful votes
Follow Zondria P.
Unfollow Zondria P.
Send Message
Share Review
Report Review

Useful
May 3, 2025

Perpay can be very useful to me. However, I have been using it for quite some time, and what bothers me is that I still have to wait for my direct deposit before I get my order shipped. When a customer is consistent with ordering and paying, Perpay should ship immediately. That's just my opinion. It makes customers want to keep coming back. However, my last experience almost made me give up. I placed an order and received active shipping, but my order was never shipped out. I sent numerous emails, but finally got a response when I asked to cancel after 10 days. Instead of customer service expediting my order at that point, they cancelled the order and refunded me my first payment to my Perpay credit card, which was made the Monday after I placed the order (Saturday). Disappointing!

Date of experience: April 22, 2025
Perpay T. Perpay Inc. Rep
4 days ago

We’re grateful for your continued use of Perpay and sincerely regret that your recent experience didn’t reflect the level of service we aim to provide. Our shipping process is designed to ensure secure and responsible transactions, but we understand that it can feel limiting for returning users. We’re especially sorry that your recent order wasn’t fulfilled after showing active shipping, and that our response time missed the mark. We’re always working to improve and sincerely appreciate you taking the time to share this with us. At this time, I'm happy to report that a team member has reached out to you to address this issue, please respond to their message, and we'll take the next appropriate steps from there to rectify this!

Michigan
1 review
0 helpful votes
Follow michele b.
Unfollow michele b.
Send Message
Share Review
Report Review

Lazy
April 13, 2025

Lazy! The leave packages at mailbox that is right inside entrance. I'm paying on a package I never received. Why ask for address if you don't deliver to apartment door? Paying my balance off and not ordering again!

Date of experience: April 2, 2025
Colorado
1 review
0 helpful votes
Follow Lakeisha W.
Unfollow Lakeisha W.
Send Message
Share Review
Report Review

Deposit
April 14, 2025

I haven't been able to set my direct deposit up manually or electronically. I've also reached out to customer service more then three times and no response on how to fix this. I don't understand because they been taking money out for my purchases I made prior. I can't even use the site.

Date of experience: April 4, 2025
Perpay T. Perpay Inc. Rep
3 weeks ago

We're sorry to hear about the delay you've experienced with setting up your direct deposit and receiving support. We understand how frustrating that can be and appreciate the feedback. Our team is currently working through a large volume of customer outreach at this time, but we will get back to you as soon as possible! Thanks for your patience.

New York
1 review
0 helpful votes
Follow Amy C.
Unfollow Amy C.
Send Message
Share Review
Report Review

Horrible customer service
April 28, 2025

I have had horrible customer service experiences with your company. It is nearly impossible to reach anyone with questions and it feels like I get ignored when it comes to shipping on orders that I have been approved for and have already purchased a couple big purchases and never missed a payment for. It would be nice if your company could provide better customer service

Date of experience: April 18, 2025
Perpay T. Perpay Inc. Rep
1 week ago

Thank you for sharing your feedback — we're sorry to hear this was your experience. We strive to make our service simple and supportive, especially for our long-standing customers. We understand how frustrating shipping delays and communication issues can be, and we’d love the chance to follow up and improve things. Feel free to contact us directly at hello@perpay. Com, and I assure you, a team member will be more than happy to follow up with you and take the next appropriate steps from there!

California
1 review
0 helpful votes
Follow Samantha D.
Unfollow Samantha D.
Send Message
Share Review
Report Review

Zero Regrets
May 4, 2025

I've been using Perpay for a few years now and I have zero complaints. It's helped my credit score, great product offerings, easy payment schedule/set up and customer service is responsive and timely. Couldn't ask for anything more honestly.

Date of experience: April 23, 2025
Ohio
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Send Message
Share Review
Report Review

Can't find acct
April 18, 2025

Things are expensive had acct paid through direct deposit paid in full and I just found out they put it on my credit report that I owed 1.00 yes one dollar which isn't true I owe nothing can't find acct hard to get a hold of people

Date of experience: April 7, 2025
Perpay T. Perpay Inc. Rep
3 weeks ago

Thanks for bringing this to Perpay’s attention. It's important to the team that credit reporting is both accurate and transparent. If there's a discrepancy—even as small as a dollar—the team wants to get to the bottom of it quickly. For help locating your account or clarifying the balance, please email hello@perpay. Com so they can assist further.

Washington
1 review
0 helpful votes
Follow Crystal B.
Unfollow Crystal B.
Send Message
Share Review
Report Review

Customer service!
April 19, 2025

I recently had a few issues getting my direct deposit set back up. Tanner was my contact. He was incredibly helpful. Walked me through the issue, helped me solve the issue, and got everything fixed for me. He was so responsive via email. I just cannot be happier with the customer service I received.

Date of experience: April 9, 2025