business logo of Perpay Inc.

Perpay Inc.

Overview

Perpay Inc. has a rating of 4.2 stars from 1,075 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perpay Inc. most frequently mention customer service, credit card and direct deposit. Perpay Inc. ranks 9th among Discount Shopping sites.

service
306
value
123
shipping
117
returns
85
quality
738
This company responds to reviews on average within 3 days
+86
How would you rate Perpay Inc.?
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Louisiana
1 review
0 helpful votes
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Long slow process
May 7, 2025

I feel like they take you through a lot. I feel that if i already have an open direct deposit I shouldn't have to go through yet another direct deposit I'm currently waiting on a device that I ordered months and was approved for months ago when all they had to do was update my amount on there end…but yet I'm still waiting.

Date of experience: April 29, 2025
Perpay T. Perpay Inc. Rep
19 hours ago

We appreciate you taking the time to leave feedback. We aim to keep the setup process simple, and we’re sorry for any confusion or delays you’ve faced - updating direct deposit details can sometimes be required depending on your minimum payment. Unfortunately, we are unable to update any information related to your direct deposit, including the amount that's taken out. To do this, you would need to manually change the amount on your end, or, connect with your employer or payroll provider to have them facilitate that change for you. If you would like us to help verify that the amount was changed, or if you have any additional concerns, please feel free to reach out to us at hello@perpay.com, we'll gladly assist you from there!

California
1 review
0 helpful votes
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No help
May 7, 2025

I recently reached out to payper because i noticed my credit went down because I had 4 missed payments, my employer changed my direct deposit and I had forgotten so I missed payment on $1.00 dollar for 4 months. I reached out to payper and asked if they can help remove the late payments from my credit report as i wanted to purchase a home in the near future, and they said they could not help. What is your opinion am i in the wrong for asking?

Date of experience: May 2, 2025
Perpay T. Perpay Inc. Rep
19 hours ago

Thanks for taking the time to share your experience! We understand how frustrating unexpected credit changes can be—especially during something as important as preparing for a home purchase. While we do our best to support our members, in cases where missed payments are valid—even if due to something like a direct deposit change—we’re unfortunately unable to make adjustments. We truly appreciate your understanding, and we’re always here to help with planning tools or repayment support moving forward. Feel free to reach out anytime at hello@perpay.com.

Pennsylvania
1 review
0 helpful votes
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Great
April 8, 2025

I had an issue, where my job deposited my whole paycheck instead of the normal payment. Someone from prepay called immediately to rectify the situation. I appreciated that they called me to clear things up. I've been shopping with them for 4 years and will continue to do so.

Date of experience: March 29, 2025
California
1 review
0 helpful votes
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Always reliable and affordable!
April 24, 2025

I always tell my close friends and co-workers about Perpay. I have been using them for a really long time, and I also love having a credit card with them that helps my credit, along with ordering and paying on time. Check them out! They have fantastic new items from well-known brands.

Date of experience: April 14, 2025
New York
1 review
0 helpful votes
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I love perpay
April 20, 2025

Perpay has given me the advantage to get the nice things that i normally wouldn't be able to afford at the mall or stores! The direct deposit allows my payments to be withheld directly from my check making it super convenient and no chance of missing a payment my credit score has in creased 3points since using perpay! This is an amazing app and super beneficial for those who work hard and deserve nice things but also live paycheck to pay check! Thanks perpay! Y'all are amazing! P. S the customer service is always fast to respond and help in the fastest but the best way possible!

Date of experience: April 10, 2025
Ohio
1 review
0 helpful votes
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Best app ever
April 29, 2025

I have been approved for Perpay for a few years but I never used the app and one day I just happen to go into the app and I decided to check it out so I ordered a few things and I am so very pleased that I did… best app ever

Date of experience: April 19, 2025
Washington
1 review
0 helpful votes
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Disappointed
May 7, 2025

I have been trying to get a response back from the support team about the Apple Watch that I didn't receive it's supposed to been delivered on the 19 and today is April 27,2025. So that they can contact fed x to help with the investigation, so I'm going to remove the payment until I get the item that I'm paying for.

Date of experience: April 27, 2025
Perpay T. Perpay Inc. Rep
1 day ago

We’re really sorry to hear about the trouble receiving your Apple Watch. It’s never our intention for delays like this to happen, and we’d love the chance to make it right. Our team is currently working through a large volume of customer outreach at this time, but we will get back to you as soon as possible, if we haven't already! Thanks for your patience.

Illinois
1 review
0 helpful votes
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A committed member
May 7, 2025

I have been using this service for years and I love it so easy and they have a lot of the items I always look for and it helps with big ticket items I love this service and never usually have any issues will continue to use.

Date of experience: May 5, 2025
Texas
1 review
0 helpful votes
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Pleased with product offering and customer service. Perpay is my new favorite way to buy products and goods from the best brands. Would recommend to my friends, neighbors, aunts, unc's, granny's, and the mailman. Seriously the best program in the credit building/shopping industry

Date of experience: April 17, 2025
Texas
1 review
0 helpful votes
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Very affordable
April 14, 2025

Even though I received a tv that was broken to pieces and I wasn't able to get a refund or replacement I still love Perpay and all of the items that they offer. It's very affordable and the best part is they help with building up your credit score. I am so glad 😌 for this website! Keep up the great work Perpay

Date of experience: April 3, 2025
California
1 review
0 helpful votes
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Definitely NOT a Perpay fan
May 7, 2025

I signed up for Perpay 10 weeks ago and have not received my credit card. I have had debits from my payroll for two months now. My account has had a credit for over a month and I cannot use this because I am not happy with your in store products or pricing. I have called 4 times in the last month regarding my lack of credit card. I think this company may be a scam. I don't think I will every get a credit card. If I do not receive a card in 5 days, I will report this to the BBB. And, I will tell everybody I know NOT to sign up with Perpay.

Date of experience: May 2, 2025
Perpay T. Perpay Inc. Rep
19 hours ago

We’re sorry to hear about the delay in receiving your card and the issues you've experienced with our store offerings. We understand your concerns and take this feedback seriously. I'm happy to inform you that a team member has reached out with more information regarding your card, and to assist with any additional questions or concerns. Please respond to their message, and they'll take the next appropriate steps from there!

Massachusetts
1 review
0 helpful votes
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Good site
April 7, 2025

Very good site if you need time paying for high ticket items. Only thing that I don't like is that you have to pay extra if you want them to report to the credit bureaus. That should be automatic without having to pay a fee.

Date of experience: March 28, 2025
Michigan
1 review
0 helpful votes
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Perfect way to rebuild your credit in a hurry
April 12, 2025

I started using Perpay last year around October wasn't really sold at first looking at the prices and the whole direct deposit before shipping idea. Eventually I set up my Direct Deposit and received my product a few days later. Best decision I ever made my score was very low and no one would offer me anything because of it. Now since using Perpay the last few months I have managed to rebuild my credit and also qualify to be a first time home buyer something I was unable to do 6 months ago

Date of experience: April 2, 2025
Connecticut
1 review
0 helpful votes
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My experience with this app
April 6, 2025

So my experience with this app, I got the iPad offer here made the payments faithfully but it's saying I owe 200 and something dollars for something that I don't even know because I think they still would've been taken out for my direct deposit. I'm trying to order something now and I don't know if it's gonna come or not and I really Like you guys. I'm just trying to get stuff to buy.

Date of experience: March 27, 2025
Perpay T. Perpay Inc. Rep
1 month ago

We appreciate you sharing your experience Elizabeth. A member of our team was able to reach out and provide some additional information regarding your most recent order. Please respond to that message so we can resolve this for you!

Washington
1 review
0 helpful votes
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Thankful
April 30, 2025

Ever since being with Perpay, I have been able to purchase items I need, regardless of my credit score! Since I started using Perpay my credit has went up 20 points!

Date of experience: April 19, 2025
California
1 review
0 helpful votes
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Easy Process, Even Easier Buying!
April 11, 2025

I've been using PerPay for a little over a year now, and I can't say enough nice things about them. The payback option is seemless with integration with your jobs payroll, and they only approve you for what you can afford, which keeps you from sinking into a hole.

The selection of items is amazing (only wish their game and lego options were updated and expanded), but you can basically find EVERYTHING here.

And I can't say enough good things about the support staff! They always respond quickly and provide you with the information you need!

100/10 would recommend!

Date of experience: April 1, 2025
New York
1 review
0 helpful votes
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Not helpful
May 7, 2025

They were able to apparently verify my identity but I still cannot place an order. I'm finding it difficult as i was trying to order a watch that is very expensive without this service.

Date of experience: April 27, 2025
Perpay T. Perpay Inc. Rep
19 hours ago

Thank you for sharing this feedback! While we’re glad your identity was verified, we're sorry that you are unable to place your order. We understand how frustrating it can be to run into issues placing an order—especially when you're counting on Perpay to make a large purchase more manageable. Our team would love to take a closer look and help get things moving. Please reach out to us at hello@perpay.com so we can assist you directly.

Ohio
1 review
0 helpful votes
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Please get better Customer Service
March 23, 2025

I have been trying for hours and several emails later I still have not received a response from someone who can assist me with speaking to a customer service representative about my issue. I have vision issues and it's frustrating and very difficult for me to communicate via email or text please consider that not everyone wants to be typing out their issues I am personally offended that a company would make it this difficult for those customers who don't have email access all day

Date of experience: March 13, 2025
Perpay T. Perpay Inc. Rep
2 months ago

We are sorry to hear about the delays you experienced and understand how frustrating that can be. I can see that a Team member has gotten back to you with an update on your order. If you have any further questions or concerns please feel free to respond to our last message so we can assist you.

Pennsylvania
1 review
0 helpful votes
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"I was struggling to improve my credit, but Perpay offered a helpful solution that has demonstrably put me on a better financial path."

I highly recommend Perpay to anyone wanting to rebuild their credit. It's been a valuable tool for me.

Date of experience: March 27, 2025
Pennsylvania
1 review
0 helpful votes
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Amazing way to get big ticket items
May 7, 2025

I have been using per pay for a few years now it helped boost my credit score. It also is a way to get big items and designer products without having to pay the whole price upfront.

Date of experience: May 2, 2025