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PayoneerReviews 9,946

4.4

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


payoneer.com
Founded in 2005
+234
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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
452
value
402
shipping
273
returns
266
quality
389
This company responds to reviews on average within 4 days

Instant Feedback

1 review
Bangladesh
3 reviews
37 helpful votes
Follow Morshed A.
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It was nice Experience With Payoneer customer team. I am really happy using payoneer to collect my earning by payoneer. Thanks again. :)

Date of experience: May 24, 2018
Pakistan
1 review
0 helpful votes
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Good Support
May 27, 2018

I am pleased with the support and help provided by Payoneer. Very friendly and prompt. I am pleased with the support and help provided by Payoneer. Very friendly and prompt.

Date of experience: May 24, 2018
Tennessee
1 review
0 helpful votes
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Great service, super friendly and eager to help! We had a minor glitch and he reached out to another source to ensure it was taken care of!

Date of experience: May 24, 2018
Turkiye
1 review
0 helpful votes
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Normal
May 27, 2018

Okey, without problem. Quite polite customer care serivces. If you can not solve the problems via online chat, you should try to call call centre.

Date of experience: May 24, 2018
Israel
1 review
0 helpful votes
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5 star
May 27, 2018

The waiting time was reasonable, the representative was attentive, patient, and I got reasoned answers.

Date of experience: May 24, 2018
Pakistan
1 review
0 helpful votes
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Payneer cs service
May 27, 2018

Outstanding experience. Its my first time to use but i am very satisfied...
I recommended it strongly. The cs service is very good and polite.
The person who assist me is very professional and not an average joe.

Date of experience: May 24, 2018
Jamaica
1 review
0 helpful votes
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Sastifying
May 27, 2018

I got satisfaction from the call the rep was very helpful she displayed an eagerness to meet my needs

Date of experience: May 24, 2018
Morocco
1 review
0 helpful votes
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Good services and support!
May 27, 2018

I have used Payoneer for 4 years now, and i can tell that they have a good services and professionnel support!

Date of experience: May 24, 2018
Pakistan
1 review
0 helpful votes
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Love you payoneer
May 27, 2018

The best customer support. Payment is delay sometime but customer support is best.
I am new at payoneer. Untill now everything is doing great. If until 6 month am satisfied with payoneer i will reffer payoneer to my more business parther to join payoneer.

Date of experience: May 24, 2018
Nepal
1 review
0 helpful votes
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Great Support
May 27, 2018

The support team answered all of my queries. I am happy with their prompt replies. Thanks again for the help.

Date of experience: May 24, 2018
Singapore
1 review
0 helpful votes
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Brilliant Customer Service
May 27, 2018

Excellent assistance any time you call. Always willing to go the extra Mile.
Nothing seems to be too much trouble to them

Date of experience: May 24, 2018
Canada
1 review
0 helpful votes
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The associate was very friendly. I had an issue with my shipping address and he was willing to stay on the line until I fixed it in my account. Very professional.

Date of experience: May 24, 2018
Bangladesh
1 review
0 helpful votes
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Awesome service
May 27, 2018

Payoneer is an awesome service enabling us freelancers to collect our payment from companies from abroad.

Date of experience: May 24, 2018
Bangladesh
1 review
0 helpful votes
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Great Service.
May 27, 2018

Great service & support. I am on a big problem with my account on receiving money & cart issue. He just solved the problem for me thanks for the service.

Date of experience: May 24, 2018
KR
1 review
0 helpful votes
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Professional Service
May 27, 2018

They handle matters professionally and quickly. Both qualities are very important when dealing with finances and handling our payments. I feel comfortable with their service.

Date of experience: May 24, 2018
Mexico
1 review
0 helpful votes
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Es muy prolongado el tiempo para enviar mi nueva tarjeta payonner tengo un pago retenido de airbnb el cuál necesitó y tiene ya un mes y no puedo retirar mi dinero por la demora de recibir mi tarjeta

Date of experience: May 24, 2018
Pakistan
1 review
0 helpful votes
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A Service of East
May 27, 2018

Payoneer has surely resolved all my problems of getting payments from customers across the world. It has made freelancing an extremely easy job.

Date of experience: May 24, 2018
Brazil
1 review
0 helpful votes
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Fast and professional
May 26, 2018

Help is given in a very fast and professional way. My issue was solved in less than 5 minutes. I highly recommend it.

Date of experience: May 24, 2018
District of Columbia
1 review
0 helpful votes
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Very good experience
May 26, 2018

Their agents are very kind and professional, also I am satisfied with their services. I am using their services more than one year and as a newly user I can say I am enough satisfied. Also, I think their commission and yearly maintenance of the account are very affordable.

Date of experience: May 24, 2018
Pakistan
1 review
0 helpful votes
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Best Payment Solution
May 26, 2018

I am using payoneer services since 2016 and I found payoneer as the best payment solution specially for freelancers of pakistan. I recommend other to use payoneer services.

Date of experience: May 24, 2018