From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I am using Payoneer couple of years now and I am very happy and grateful to the team... all the time, all of my questions and requirements are sorted out very quickly! Thanks Payoneer
Amazing AS WELL, very well done Payoneer team! Always assist me with the special care. They always solved my issues in few minutes
I got to know about your service only this morning when I was told by Fewo direkt.de that I have to deal with a problem occured during my completing an upload of a second apartment - it would not take me to the next step as it says that there is a technical problem with the online payment service. This problem I had to sort out myself with Pioneer!?
Good job. Very clear and good understanding... Great job. I satisfied 100%. Just I want to know is my payments under review.So payoneer will solve it.and custom support is very usefull for us. Thank you payoneer...
I just recommend PAYONEER is the best and better than other payment services i hope so
Thanks PAYONEER
Becca was great, great communication, well known, does great job helping me all i needs, I really appreciate it
Thanks
As a freelancer based in Pakistan we have a lot of challenges to face in getting our payments, payoneer has made my life easier but allowing me to send and receive payment and enable me to run smoothly my small one man business.
I had a problem with the shipment of my prepaid card, i knocked Payoneer support and they replied nicely and tried their best tto solve my problem. They assure me about the re-shipment. I hope this time i will get it on time.
I hope payoneer can also give us the bank code for local bank's here in the Philippines sinve I have been calling my local bank and all they can provide me is the SWIFT CODE.
The representative was very kind and knowledgeable and express a will to assist. I was able to understand everything clearly.
Thank you
I am satisfied about Payoneer services and I was given help by the time I lost my card and the operator was very prompt
This was a really good experience with Payoneer. I enjoyed talking to the lady and she helped me a great deal. Thank you very much for helping me today
Have been using Payoneer for years now. I have about 6 years in usage and always on top of the service, great service. Sometimes the customer support lacks a bit of English and strong accent but nothing is perfect but definitely responsive.
I think the title says it all. Easy to sign up and use and support is out of this world efficient and polite!
I had a very pleasant chat with customer service staff (Ianne) and she helped me reset my PIN in a matter of few minutes. Good service, fast and polite.
Very good customer service. Nice, friendly and very professional. It's always nice to call the support team.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members