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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I'm a traveler and every time I needed a new card (one expired, one lost) it was a pain in the $#*!! It is not easy to get a new residence when you are a digital nomad.
My account was blocked.
I sent email with my documents and chat with Evan on live chat.
I receive warm help and nicely.
Now, I'm just waiting from my documents approve.
Amazing customer service. They are very helpful and problems get sorted out quickly.
Also every chat conversation is saved for review.
I can compare paypal and payoneer and Payoneer is better service
Support is great and they actualy know how to help you
You will NOT recieve long emails or stuff like that but concrete and specific answers.
If you are withdrawing money average wait time is from 2-4 days and you can recieve statement what is your status.
Do you want to know more? Wait aproximately 10 minutes for support and they provide you even with document which is confirming that bank accepted payment.
Awesome!
And best of all... Paypal have in average 1$-> 58/59 + some strange fees and Payonner have in averate 60/61 per $
I am so grateful for your understending mee and try to help, from botom of my heart thank you, still I can not activate my Payoner and realy I do not know what is problem exept in step 3 beacuse I have not see op
The things that I want to call special about payoneer are It's easy, swift and most importantly the excellent customer service they provide.
Even got a call right back when it was disconnected. Thank you payoneer. I have to put in one hundred characters lol
The questions I asked were answered perfectly.
The only thing I felt down
Payoneer website make you choose your question from
A selection of choices and the more you select the more
Error notifications you see above
It feels like there is something wrong with the design of it.
Daniel was very polite and helpful. Entire process was fast and easy. I got all informations that I need.
I'm very happy to join Payoneer and it saves me lots of time very helpful and responsible.
Thank you
I'm using Payoneer, because I have no choice. It's my employer choice. You have a lot of glitches and issues with your mobile version of the site and withdrawing system. I can't login and every month when I have to withdraw my salary, every single month my account got suspended. I'm tired of that, please improve your system.
Thank you for services. I'm not able to write the details or line because i'm bzy so sorry for that.
Till now, all my experiences with banks were so Sick, Weak and Bad trust.
But Payoneer, They Really care About clients, I think that I must be very Rich to Earn Careful from my bank, But all I got is something like 20 $, and A bank Which I can Trust.
Good money transactions when compared to other platforms and definitely i will use this service for my upcoming payments. I will recommend everyone of my friends.
It was great experience. I prefer everyone to join payoneer as banking partner.The costumer service is also great. I am likely very comfortable with this and hope it will run as it is in further future. Thank you!
Good service very polite. Recommend to everyone. And easy to contact with your team. During waiting should be play lite music in the background.
Great at all. Very helpful I got. From 1st to last I got very helpful and quick response. It was really a great experience. I am satisfied.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members