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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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My rep was extremely professional and courteous. She deserves promotion. I wish customer service was like this all the time with every company.
I received great service today from the agent and step by step instructions for the issue that I was having with my new account.
Its taking too long to receive a payment. Expedite fast in approval and remitting. Otherwise it is fine. And do not send back the payment.
The customer service is really the best. I would like to provide five out of five.
I wish the good luck.
Thanks a lot.
He was nice and helpful. Good fellow.
He was attentive to my issues. Definitely nice customer support.
Every time i contact payoneer my issue got resolved i never get disappoint if i have problem i just call them and they resolve it for me
Payoneer is is a very fast gateway to receive your money. And this is what you need to grow your business, fast!
Like I said, One stop solution to global online business. :)
I had some troubles with the shipping of my card, but they have been a great help!
All the people I know who use Payoneer have had great experiences with them.
Edwin helped me a lot to resolve my issue. I really liked the services of the support team. It was really really helpful. Specially Edwin was awesome.
My customer service representative was fantastic. Very thorough, patient and considerate. Resolved the issue with ease.
Clear and simple. Transparent expenses. Worldwide usable. Professional and patient agents. Highly recommended.
This platform sucks. Not recommend. It is not like paypal or transferwise where you can send money to another company or any individuals at any time.
I have called the customer service of payoneer it was great and a gentleman was trying to help me thank you
Payoneer service is certainly second to non. Timely and always ready to assist, everytime.
I would recommend for every freelancer
It was amazing! I really appreciate their support. I forgot my card pin and contacted support to reset. The support was very helpful to me.
I am from Morocco and I have been a customer for 5 years.
Payoneer has always been the perfect solution for my online transactions.
Great service, everyone and every company needs to use them.
Highly recommended a trusted and well known company.
I must say the wait time was none, only have to call 1time and it's correct. They are very professional.
Good service i am very happy with the help she gave me...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members