business logo of Payoneer

PayoneerReviews 9,967

4.4

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
455
value
405
shipping
275
returns
267
quality
392
This company responds to reviews on average within 5 days

Instant Feedback

1 review

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Pakistan
1 review
0 helpful votes
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Perfect solution for e-commerce
June 25, 2018

The perfect solution for e-commerce and online payment gateway, outside Europe and us residents.

Highly recommended.

Date of experience: June 21, 2018
Nigeria
1 review
0 helpful votes
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Payoneer
June 25, 2018

Astounding service, security is taken very seriously and I am happy to be part of this platform. Payoneer is the new world payment system to take over the global village.

Date of experience: June 21, 2018
Pakistan
1 review
0 helpful votes
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Great
June 25, 2018

Your services are best. When i have some issues live chat will help me and this person help me out of my problem. Thank you

Date of experience: June 21, 2018
Pakistan
1 review
0 helpful votes
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Good experience
June 25, 2018

Experience was very good based on quick and positive response.
In the mean time I would suggest to add more customer representative to save customer time.

Date of experience: June 21, 2018
Morocco
1 review
0 helpful votes
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Great support
June 25, 2018

I still have an issue about how to orders my card but the support is very good, they take time to your inquiries

Date of experience: June 21, 2018
Pakistan
1 review
0 helpful votes
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Excellent
June 23, 2018

Overall a good experience. Customer support listen completely and help all the way. More than expectations.

Date of experience: June 21, 2018
Germany
1 review
0 helpful votes
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Great Service
June 23, 2018

Have a complaint and poured my mind out to customer care and she attended to me positively. Thank again for the great service.

Date of experience: June 21, 2018
Morocco
1 review
0 helpful votes
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Very good service
June 23, 2018

My issue was fixed in less than 10 min, very good support, my issue was fixed in less than 10 min, very good support, my issue was fixed in less than 10 min, very good support,

Date of experience: June 21, 2018
Indonesia
1 review
0 helpful votes
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Easy to do, Easy to live with
June 23, 2018

It's easy to use Payoneer, Using Payoneer is fast with low fee of service. Their customers services are good and polite

Date of experience: June 21, 2018
Egypt
1 review
0 helpful votes
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I have a very wonderful impression
Thanks for the quick reply
And achievement...

Date of experience: June 21, 2018
Bangladesh
1 review
0 helpful votes
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Best Customer Service
June 23, 2018

It was just easy when asking the question she just answered. Also, I didn't wait too long. There was just one before after serving them they reached me out.

I am very happy to get the opportunity to accept the payment from anywhere in the world.

She was very polite, professional.

Date of experience: June 21, 2018
India
1 review
0 helpful votes
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Good
June 23, 2018

It was good
I have talked with customer care executive and he gave me information correctly
So I am happy with him.
Thanks

Date of experience: June 21, 2018
Bangladesh
1 review
0 helpful votes
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Great Support
June 23, 2018

I am really impressed getting such kind of support from Josh as well as Daniel. Guys, you both were very helpful for me.

Date of experience: June 20, 2018
1 review
0 helpful votes
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Excellent
June 23, 2018

So glad that i decide to chose Payoneer. Great services and even better help center.
Keep up the great job
Cheers.

Date of experience: June 20, 2018
Bangladesh
1 review
1 helpful vote
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Money isn't safe
June 23, 2018

Keep money on your account isn't safe on Payoneer. This is really not acceptable to them. I request more security on transactions. It would be better if it asks each time on every transaction.

Date of experience: June 20, 2018
Philippines
1 review
0 helpful votes
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I hope your payment crediting will be faster as we already have to wait for the clearing period. Overall, I am satisfied with Payoneer. I just really pray that the funds can be credited real time.

Date of experience: June 20, 2018
Serbia
1 review
0 helpful votes
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I recently ran into an issue with my latest transaction. I wanted to consult about how the dispute process works. The payoneer service was very helpful and that helped me to understand things. I appreciate the help from Daisy.

Date of experience: June 20, 2018
KR
1 review
0 helpful votes
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Thank you
June 23, 2018

Thank you for support! Hope you support me more in future with kindness!
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Date of experience: June 20, 2018
Bangladesh
1 review
0 helpful votes
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Great support by Payoneer.
June 23, 2018

I am really happy with this support. Thank you Mica. You are very friendly and helpful. I got all question answer properly and my problem solution easily.

Date of experience: June 20, 2018
Pakistan
1 review
0 helpful votes
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Great Experience
June 23, 2018

Great experience of assistance, its such a very good and professional service provided by Payoneer. I really appreciated this service of payoneer.

Date of experience: June 20, 2018