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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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A very convenient system which allows me to receive payments from my freelance jobs on a credit card, which I can use internationally.
Unlike Paypal, you can actually get in touch with an agent on Life Chat, and within a few minutes. I waited for about five minutes only, spoke to an agent, and my little technical issue was solved.
I Try find a easy way to get monthly payment from company where i work for more than 8 year witch is located in U. S, but there are to many problems it its takes more thane 10 days and payment request is canceled for poor reasons. My monthly payment was more than $ 700, but to be safe i send test request to our company for $ 100 and i never receive it.
I'm very unhappy with your service.
Very professional and fast service, they are trusted every time feel free during the transaction. Suggestion just add an option of adds funds from the local bank account and debit card, please!
Thanks
I had some issues with my account and the customer service solved it promptly via online chat. The customer support guy was very polite and answered all of my questions quickly. Problem was solved in the matter of 5 minutes...
I really love the service, he was very polite and very helpful, i will recommend, iv'e been looking for a way to solve this issue for a very long time, Benji's service was very helpful
I had an issue and Payoneer Cusomter Service provided Excellent service to resolve the issue. Thank you very much.
Evan helped me out with my card, quite professionally, polite and timely. I appreciate the amazing service that is provided, taken through a step by step method to resolve any issues with Payoneer Card
Overall good, tough to get customer service agent if facing issues in the transaction, need time to get support through chat and call. Sometimes charged more than actual amount and sometimes need times to received payments and transfer amount
The agent help me with my issue, because of the delayed shipping of my master card, and he was very helpful,
I have used Payoneer for almost 4 months and they have provided an answer for every single one of my questions, believe me it has been a loooooooot. Money is always a difficult topic and they have always answered professionally and with a genuine interest of helping me.
I am really shocked how 6523, 54 can just disappear. Amazon paid as usual punctual, but it was never credited on the payoneer account.
I contacted the customer care and they asked me all kind of Screenshots and informations. Then after they replied that they can only investigate if I send them a full screenshot from amazon of the transaction. Of course is this very easy to get from such a small company as amazon. It is nearly impossible.
I am very desparate that the 6523, 54 are lost and I will never see them again :(
Payoneer CS never disappoints me and always helps me whenever there's any problem with my account or I have any questions. Always sort out things quickly. Loving the service. Thank you.
Payoneer is the best online payment platform I have ever used. All thanks to payoneer and their staff. They have done excellently well.
Used to be good at first. Now they are out to steal everything that you get paid by your clients. They hold the money and will never process it. If a client sends you money and you don't see it on your account, just forget about it, the payoneer team has stolen it. I hate the guy who referred me to payoneer because I will get no money for the work I have done in the past two months with my clients. They have stolen over $500 from me. I am so sick! I hate payoneer and will never use it in my life. PLEASE STAY AWAY FROM THESE THIEVES. ONLY USE IT IF YOU ARE SURE YOU ARE DONATING YOUR MONEY TO THEM!
In my opinion, the customer service is great. The only issue I had was the wait time to chat with CS which is about 3 minutes.
Thanks for fast reply. It is best payment sistem in Usa and worldwide. Thanks for fast reply. It is best payment sistem in Usa and worldwide Thanks for fast reply. It is best payment sistem in Usa and worldwide
Very satisfied with the way everything worked out very curtious very helpful would recommend payoneer to anyone
Very smooth migration from my bank regular tasks.
We can be paid thru this way wherever we are, using the same card.
Fast, effective and simple to use. Cool!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members