Online Ticket Express
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Online Ticket ExpressReviews 877

3.7
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Online Ticket Express Reviews Summary

Online Ticket Express has a rating of 3.7 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service and purchase tickets. Online Ticket Express ranks 11th among Tickets sites.

service
23
value
23
shipping
22
quality
23
France
1 review
0 helpful votes
Follow Carlos l.
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My name is Dr Carlos my order num is ******* i arrived from Colombia ordered two games on the same weekend Liverpool v Chelsea and Tottenham v Stoke.
We arrived to Liverpool Hotel in the 7/11/2014 we asked in the reception if there is any tickets waiting for us the said no but there is a massage from the representative of the company to call him. We phone him and he explain us that the reception didn't accept the envelop and he came to meet us and give us the tickets, the seats was great and the game was brilliant.
The day after we traveled to London the tickets was waiting for us at the reception and we enjoyed the game.
I really want to thanks you guys for the special vacation and your professional service

Date of experience: November 15, 2014
GB
1 review
0 helpful votes
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Order 305603
October 9, 2014

Order *******

We had a good day out and ended up with a victory.

I will definitely be looking to book again. When there are tickets available for manchester utd vs liverpool on december 13th would you be able to let me know? I will be on a trip and be returning on the 10th december.

Many thanks once again

Regards

Darren

Date of experience: October 9, 2014
California
1 review
0 helpful votes
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My wife bought me present to my birthday football tickets from OnlineTicketExpress
I received the tickets to my hotel in London and went to see Chelsea playing at home the seats was great it was the best present i ever received.

Date of experience: September 10, 2014
New York
1 review
1 helpful vote
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I was extremely happy that the 40th birthday present brought for my wife and kids was gonna be Barca v Elche, got to the stadium got in, had truly amazing seats, and the best birthday present ever, appreciation to the company onlineticketexpress, not sure what people expect as the tickets are not ready available to purchase direct from stadium, would recommend and use again, but anyone thinking they are getting something for nothing, well your not! Fabulous

Date of experience: August 24, 2014
GB
1 review
0 helpful votes
Follow Suzi M.
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We order tickets to the playoff champion league in Italy played Napoli v Athletic Bilbao
The tickets was great and the service was fine thanks Onlineticketexpress will recommend...

Date of experience: August 20, 2014
California
1 review
0 helpful votes
Follow josef d.
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We ordered tickets for Man United v swansea the booking done easily online at onlineticketexpress.com
The football tickets were waiting for us at the hotel.
Provide an answer to every question and resolve it easy with patient.
Reliable and politeness service.
Absolute delight...

Date of experience: August 17, 2014
Virginia
1 review
0 helpful votes
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Safe, Easy and friendly site.
Thanks OnlineTicketExpress!
Safe and easy ordering process.
Friendly and professional service.

Date of experience: August 17, 2014
New York
1 review
0 helpful votes
Follow Glan M.
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I took my son to his birthday to watch is favorite team Tottenham, they won yesterday
And he was so happy, if you want to choose a birthday present please go and buy from them tickets for football game its the best present.
Thanks OnlineTicketExpress

Date of experience: August 17, 2014
Washington
1 review
0 helpful votes
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I really admire the promotions, the weekend discounts and the World Cup 2014 ticket mania they have set there. But I believe that with little improvement in the Traffic service, they earn even better reviews. I noticed that the Traffic service isn't as determined as seems their ticket selling department. Rest, everything was fine.

Date of experience: July 26, 2014
New Jersey
1 review
0 helpful votes
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Sold Out Events!
July 20, 2014

Sold Out Events!
I like the availability of sold out events. But I checked the price of my tickets the day of the event and discovered that the prices high more than when I bought my tickets a week before. That said, I like Onlineticketexpress.

Date of experience: July 20, 2014
Texas
2 reviews
0 helpful votes
Follow kim e.
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Got last minute tickets here and was worried about doing it this way. Not a problem was convenient & reliable.

Date of experience: July 12, 2014
California
1 review
0 helpful votes
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Roland Garros Tickets!
Easy booking process, tickets arrived electronically in plenty of time, no trouble in presenting tickets at the gate and communication from Onlineticketexpress was timely and accurate. Would use them again

Date of experience: July 12, 2014
California
2 reviews
1 helpful vote
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I booked tickets to my old dad on the site, after reading all the reviews i was bit nervous i called the company maybe 10 times, i can say the customer service are professional all the time answered to the phone and Laura was so relaxing, the tickets arrived to my dad hotel like she said and every thing was OK, I want to thank you Online Ticket Express for the best World Cup tickets, my dad phoned me from the stadium saying "the atmosphere is amazing, the best game Brazil v Germany "

Date of experience: July 10, 2014
Indonesia
3 reviews
5 helpful votes
Follow selvi w.
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We book 82 tickets for our group in Spain VS Chile match on 18 Jun. We dealed with tickonet.com (Mario Estrada) where suddenly dissapear 2 weeks before match. We try to find any info and we realize they all related (easysportstickets, onlineticketsexpress, etc) and i was so scary when reading all the reviews about these companies. We try to call all the call center number we got from website, we tried very hard and from thousands call we made, we only manage to call 3 times (1 is Brazil call center ms. Laura, and 2 times is France call center Ms. Anna) all call center is dissapointed me because the way they reply is only wait and wait but they DONT WANT to give any contact or number in Brazil. It made us like stupid if any delay of deliveries we just can wait. So stupid company treat customer like this. After a long2 waiting finally ticket arrived at 9 PM on 17 Jun but here is the worst part:

1.03 tickets they sent were fake tickets which cause my guests rejected to enter stadium

2. I ordered 34 tickets cat 1 but they gave 34 tickets cat 2

3. I ordered 48 tickets cat 2 but they gave 48 tickets cat 3!

Now i am trying to call them asking from refund, we send email but no reply at all. And i can see these rubbish company do not have good willing to their customer.

Even they FINALLY sent the tickets but the way they treat us, i can say they are liar and thief.

And based on my experience i strongly suggest you never buy anything from them. Even all good reviews i dont believe at all, because if we notice all good review suddenly coming up together and always 5 star given. Not 4star or 3 star. So i think it is one of their staff to increase their rate in sitejabber. Be careful guys. They are really well plan criminal. The way we can do tell people as many as we can to STOP buying anything from their websites

Date of experience: July 7, 2014
NL
2 reviews
2 helpful votes
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We watched the quarter final Holland and Costa Rika we was so happy that we win i hope that we will arrive to the final
We was group of 12 people that traveled from Holland to Brazil for the World Cup
We received all as promised The seats was perfect and thanks to Onlineticketexpress
We will definitely recommend our friends to buy at this site.

Ruben

Date of experience: July 7, 2014
Virginia
2 reviews
1 helpful vote
Follow tom r.
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We are travel agency RubensTour we cooperate with Onlineticketexpress in the last three years.
The Website is Safe and Easy and Professional, they have many tour operators working with them.
Last tickets we bought from them was for the World Cup in Brazil and it was like we expect.
We never heard about any complain form our clients, we all the time receiving the tickets in time.
We recommend to all travel agency go and buy with Onlineticketexpress!

Date of experience: July 4, 2014
South Africa
1 review
0 helpful votes
Follow Timothy H.
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I have been using this service for booking football tickets for the last four games I went to. Booking is easy, usually taking about five to ten minutes, not including the time it takes the confirmation to arrive by email.
To date, tickets arrive like clockwork and the payment is as I expected.
I will continue booking with them.

Date of experience: April 3, 2014
GB
1 review
0 helpful votes
Follow Daniel L.
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Just a quick note: they managed to get us 2 tickets at very short notice for Man UTD v Aston Villa.

Flawless service!

Absolutely No hesitation recommending them full heartedly

Date of experience: April 2, 2014
GB
1 review
1 helpful vote
Follow Daisy G.
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One of their agents called me earlier and answered each of my questions politely and to the point. I made an inquiry about the match between Norwich & West Brom this Saturtay, fearing it might be too late.
He promised I will get the tickets "in a day or two" - and you know what? I believe him.
Keeping up the faith :)

Date of experience: April 2, 2014
GB
1 review
0 helpful votes
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Where to begin?
March 25, 2014

Where to begin?
Bottom line: They are a fine site, they stand by their word and they are fair
They do send out the tickets "when they have them" which could mean very close to the match - 3 days prior, even.

We booked four tickets to see Chelsea vs Arsenal and they got our order right.

We will be ordering again soon.

Date of experience: March 25, 2014

From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!


onlineticketexpress.com
Madrid, MERS, Spain