Online Ticket Express
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Online Ticket ExpressReviews 877

3.7
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Online Ticket Express Reviews Summary

Online Ticket Express has a rating of 3.7 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service and purchase tickets. Online Ticket Express ranks 11th among Tickets sites.

service
23
value
23
shipping
22
quality
23
RU
1 review
0 helpful votes
Follow Bruce B.
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Thanks onlineticketexpress, I am going to print my e-tickets received 2 minutes ago at my e-mail address. Ready for the match Paris Saint Germain vs Girondins De Bordeaux next Friday 11.

Bruce

Date of experience: September 9, 2015
RU
1 review
0 helpful votes
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U2 IN ITALY
September 4, 2015

Bought 4 tickets for U2 played last 4 of the current month, amazing time and good understanding whit the company who is running onlineticketexpres.com website. We get the tickets at our hotel 24h before the event. Good price and good attention, Thanks!
Gabriela

Date of experience: September 4, 2015
Mexico
1 review
0 helpful votes
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Last month I ordered 5 tickets at OnlineTicketsexpress website to assist the mach Liverpool vs West Ham United, played on 29/08/15. Was a surprise for me to have the tickets in the reception of the Hotel I told them. I will follow this website. Thanks!
Bobbie

Date of experience: September 2, 2015
Spain
1 review
0 helpful votes
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Community Shield
August 1, 2015

As part of our vacations in UK we decided to assist to the Community Shield game there. We already received the tickets at the reception of our hotel! Can't wait to be there and see the game live!

Date of experience: July 31, 2015
Florida
1 review
0 helpful votes
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Wimbledon
July 25, 2015

Hi guys, to send me the tickets via email few days before the event. I appreciate. Was easy to work with you.

Date of experience: July 24, 2015
Spain
1 review
0 helpful votes
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Good service, friendly and reliable gave me great tickets for liverpool v crystal palace, Gerards last game at Anfield I had a great time well worth it

Date of experience: July 13, 2015
GB
1 review
1 helpful vote
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Well Done
June 4, 2015

I received the tickets i order for the France Open to my email one day after i complete the purchase.
It was E-Tickets they send to my email, we print them and want to see the game of Nadal.
Very good experience, thanks Onlieticketexpress will recommend

Date of experience: June 4, 2015
Spain
1 review
0 helpful votes
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Waiting
June 1, 2015

I bought tickets for the french open for Wednesday is Monday 5pm and I do not know when I will get my tickets. I am calling all day and have no answer.
I hope the tickets come soon

Date of experience: June 1, 2015
Richard D. — Online Ticket Express Rep
over a year old

Dear MARTIN ARRIBAS, E-Ticket sent to your email on the 01/6/2015 11:51 am.
We also called you and confirm with you on the phone the E-Ticket arrived to your mail box.

We Hope you will enjoy the game

Best Regards
Richard Dawes

crm@onlineticketexpress.com

Czechia
1 review
3 helpful votes
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Here is my honest experience with this company:

I booked tickets to a big football game in Marseille in April (Marseille-PSG) through the company. Tickets were quite expensive - almost 400 euro for two.
They contacted me and asked where to deliver them. I sent them the adress to the hotel I had booked.
A few days before the game we had a change of plans and I decided to call the company and ask if it was possible to cancel the buy. The answer was that it most probably wasn't possible, but they would inform me if it was.

The days went by without a word from Online ticket express. I called them probably about 50 times without an answer. We changed our plans back to the original, assuming the tickets would be delivered as planned.

Game day came, still no answer. The tickets were never delivered and we resorted to watching the game on the street.

While this was all pretty sad and certainly ruined the last day of our trip, at least I would have expected to get the money back. I called several times without answer. I wrote them three emails, of which only the first one was answered. It read:
"We have your confirmation by email that you couldnt attend to the match.".
The money is still missing.

I'm writing this "review" partly to warn others, and partly because I'm still hoping to provoke some kind of reaction from the company. I guess going to the police would be the next resort to deal with these crooks.

My advice: Stay away!

Wilhelm
Czech Republic

Date of experience: May 26, 2015
Spain
2 reviews
1 helpful vote
Follow Muhamad H.
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Enjoy the game
May 25, 2015

Hello!
Thank you for the opportunity to visit the FCB game! Willing to come back for the next Spanish League season! Great service sending me electronic tickets to my email.
Will use your service next year!

Date of experience: May 25, 2015
Israel
1 review
2 helpful votes
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My girlfriend and I were very weary to purchase tickets but we found onlineticketexpress on the internet and it was so easy and most important safe to buy, we traveled to London to watch Arsenal playing it was great experience, thanks.

Date of experience: May 25, 2015
Ireland
1 review
1 helpful vote
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I bought two tickets for 2015 tennis Fernch open. I paid $750.00 for Monday May 25 matches. I did not receive any tickets. They never replied to my phone s or e mail
AH St Louis Mo USA

Date of experience: May 22, 2015
Richard D. — Online Ticket Express Rep
over a year old

Dear Aiman Hawasli, E-Tickets sent to your email on the 25/5 9:00 am.
We tried to call you to update you but your phone was ringing and you didn't answer.

We are very sorry to learn from your experience but we read your email and replied by sending the E-tickets to print and go with them to watch the game.

Best Regards
Richard Dawes

crm@onlineticketexpress.com

GB
1 review
0 helpful votes
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I bought 2 tickets from Onlineticketexpress for the game Manchester United vs Arsenal in Cat 1 Diamond i paid £300 but i received excellent seats, John the representative gave me season cards and ask to collect them after the game i was little bit nervous from this action but it was fine no worries.

Thanks for the good service!

Date of experience: May 21, 2015
GB
1 review
0 helpful votes
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Very Good Job...
May 7, 2015

We paid lot of money to see the game in torino Juventus vs Real Madrid but we are not regret, Onlineticketexpress done very good job i really need to say we was little bit concerned but they have amazing traffic department, the tickets delivered in time and seat was very best ones no complain, i traveled all time will see you next time.

Date of experience: May 7, 2015
Spain
1 review
0 helpful votes
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FCB Game
May 7, 2015

Just came back home after enjoying the match between FC Barcelona vs Bayern Munich yesterday night in Barcelona. Such an amazing game!

Received the tickets into my mail address the day before the game, and Customer Service called me to check I received them perfectly!

We had such a great time, thank you guys! And such a great seats, 106 Sector!

Date of experience: May 7, 2015
Spain
1 review
0 helpful votes
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Madrid Champions
April 27, 2015

We received 2 tickets together on the best section to enjoy Real Madrid on Champions game! We received paper tickets at our hotel reception. I will recommend your website!

Date of experience: April 27, 2015
Vermont
1 review
2 helpful votes
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TERRIBLE EXPERIENCE
April 17, 2015

Do not buy tickets from this website. They say they will send you the tickets a day before and they never sent tickets. They claimed to have emailed them but I never received them... I have sent nearly a dozen emails attempting to get refunded like their policy says and they have not answered once. Terrible customer service, terrible website.

Date of experience: April 17, 2015
1 review
0 helpful votes
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After purchasing 2 tickets for my kids to see Italian Semi Final Lazio v Juventus in Roma, i called to check when the tickets will arrived been told tickets will arrive 2-5 days before the game, tickets arrived on the 2th April, Good Customer service.
My kids fans juventus and they was very happy from the big win!
We already booked the tickets for the Italian Cup final from Onlineticketexpress will appreciate The same good service, Thanks.

Date of experience: April 10, 2015
Spain
2 reviews
0 helpful votes
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I want to thank you the customer service for sending electronic tickets to my email address 3 days before the game. I will use your site again!

Date of experience: March 20, 2015
Spain
1 review
0 helpful votes
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Cheapest price
February 20, 2015

Bought tickets for a Champions League game. They had the best prices and received electronic tickets to my email

Date of experience: February 20, 2015

From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!


onlineticketexpress.com
Madrid, MERS, Spain