Online Ticket Express
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Online Ticket ExpressReviews 877

3.7
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Online Ticket Express Reviews Summary

Online Ticket Express has a rating of 3.7 stars from 877 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Online Ticket Express most frequently mention great experience, customer service and purchase tickets. Online Ticket Express ranks 11th among Tickets sites.

service
23
value
23
shipping
22
quality
23
Ireland
2 reviews
1 helpful vote
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Crooks
March 24, 2016

Not only did they ignore all my calls (literally no answer), I received a refund from my credit card because they are fraudsters and now I noticed the one review elsewhere I had written they had it removed (because they never heard of me GRRRRR) AVOID AVOID AVOID
P. S very curious that practically all their reviews are either 5 star or 1, I know which I believe and which I don't

Date of experience: March 24, 2016
Switzerland
1 review
3 helpful votes
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Don't trust them!
March 1, 2016

This is the worst ticket shop I have ever expierenced. I brought 2 tickets for Juve - Inter 4 weeks in advance of the game, but they were not able to deliver the tickets. After unanswered e-mail and a lot of phone calls, I was assured that the ticket will soon be delivered. But only one day before the game, they told me that they could not not deliver. I already travelled to Turin and couldn't find any other ticket and therefore missed the game, but had a lot of expenses.

Never buy here!

Date of experience: March 1, 2016
Poland
1 review
2 helpful votes
Follow ERIC C.
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8 WEEKS BEFORE THE CHAMPIONS LEAGUE GAME BETWEEN JUVENTUS VS. BAYERN MUNICH I PURCHASED 4 TICKETS FOR MY FAMILY (450 EUROS/TICKET). I FOLLOWED UP SEVERAL TIMES BEFORE THE GAME REGARDING THE TICKETS AND I WAS PROMISED NOT TO WORRY AND TICKETS WILL BE DELIVERED TO MY HOTEL BEFORE THE GAME. I PURCHASED MY 4 FLIGHTS AND 2 HOTEL ROOMS TO GO TO TORINO WATCH THE GAME WITH MY FAMILY. WHEN I WAS ALREADY IN TORINO, LESS THAN 24 HOURS BEFORE THE GAMNE I RECEIVED AN E-MAIL FROM ONLINE TICKET EXPRESS THAT UNFORTUNATELY MY TICKETS WERE NOT AVAILABLE ANYMORE AND THAT I WOULD BE REFUNDED MY MONEY... SORRY... SO I CALLED THEIR "CUSTOMER SERVICE" DEPARTMENT ASKING THEM FOR A SOLUTION SINCE I ALREADY TRAVELLED AND SPENT ALL THIS MONEY JUST TO WATCH THIS GAME... THERE ANSWER WAS SORRY, NOTHING TO DO AND THEY HANGED UP THE PHONE ON ME... OBVIOUSLY LESS THAN 24 HOURS BEFORE SUCH AN IMPORTANT GAME IT WAS IMPOSSIBLE TO GET ANY TICKETS FROM ANY OTHER PROVIDERS. THEREFORE I ENDED UP WATCHING THE GAME WITH MY FAMILY IN A BAR IN TORINO... THANK YOU "ONLINE TICKET EXPRESS'! LATER I LEARNED THAT MOST PROBABLY THIS FARSE COMPANY ACTUALLY SOLD MY TICKETS AT A HIGHER PRICE TO SOMEONE ELSE... REAL PROFESSIONAL CROOKS! I HOPE YOUR FARSE COMPANY WILL DISAPPEAR AT THE EARLIEST AND YOU WILL STOP CHEATING CUSTOMERS.

Date of experience: February 27, 2016
Utah
1 review
0 helpful votes
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Great discovery
January 11, 2016

I was looking for tickets to see the Premier League live in action on different websites and I found this one. At the end, after comparing it with other ones out there this was the cheapest one. A very good service, my experience was really satisfying. I got my two tickets to the match between Newcastle United vs Liverpool on time directly to my hotel desk and the price was reasonable. They contacted me several times to arrange all the delivery process and that was a good detail, they got everything under control. Definitely I will use this service again.

Date of experience: January 10, 2016
Utah
1 review
0 helpful votes
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Easy and safe
January 8, 2016

The thing that I valorate the most is that ordering was really easy, with lots of tickets available. Also, my tickets to attend to the Sunderland – Liverpool match on december 30th were sent within plenty of time, I had nothing to worry about. I liked being updated by email at each stage of the delivery process, to me was a huge relief. I would definitely recommend to everyone, specially to the ones that don't usually buy online, cause is so reliable and easy to use. Also, they have order guarantee, so that's amazing.

Date of experience: January 7, 2016
Israel
1 review
0 helpful votes
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Leverkusen vs Barcelona
December 17, 2015

This is not my first time, and not even my last using this service. I'm from Spain and I'm a big fan of Barcelona, so I wanted to see them outside of the Camp Nou. I've choose a match in Germany versus Leverkusen. The price was A-MAZING, so I had to purchase them. We got the best seats in the category we ordered and I got them by post very fast, so I'm glad I choose them. My friends got their tickets from another company and they got them in a wrong stand. OnlineTicketExpress has been always the best option for me.

Date of experience: December 16, 2015
France
1 review
0 helpful votes
Follow Gaspard C.
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A very good discovery. I got two tickets to the Chelsea vs Dynamo Kiev match last november and I was amazed by their great deals and promotions. I liked being able to track my order and my tickets arrived directly to my home with plenty of time. I liked being updated by phone at every stage of the process, that made me trust them. I have absolutely no problem with them, so I would recommend it to anyone that would want to buy spots tickets in a easy and reliable way.

Date of experience: December 14, 2015
Georgia
1 review
2 helpful votes
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DO NOT USE THEM!
December 11, 2015

They are a bait and witch company.
They failed to deliver tickets, lied about it three times, and then gave me the worse seat in the house when I paid for the best.

Please note their terms and conditions, WHERE THEY TELL YOU THEY CAN DO WHATEVER THEY WANT.

7. Tickets
A. The customer accepts on behalf of OnlineTicketExpress that in case of availability of tickets in a higher/lower category than the category confirmed, OnlineTicketExpress will deliver the clients tickets in a higher/lower category and will charge/refund for the extra amount of money related to the difference between the categories of each ticket"

Date of experience: December 11, 2015
Utah
1 review
0 helpful votes
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Real Madrid - Barcelona
November 27, 2015

Finally, I got to the see El Clásico for the first time in my life! I got my tickets from OnlineTicketExpress and had no problems at all. I got an excellent service and the people the costumer treatment was over the top. It’s good to know that there is a good football ticket website that I can trust. And in a occasion like this, I wanted the best service and I got exactly what I expected. Highly recommended.

Date of experience: November 26, 2015
Germany
1 review
0 helpful votes
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Chelsea vs Aston Villa
November 17, 2015

I booked tickets for Chelsea vs Aston Villa match for my son and I. I bought them to surprise him for his birthday. I'm not good with computers and online stuff, so I decided to call the company and make the purchase directly on the phone. I spoke to them and they were really nice. The sales rep who I spoke to explained me everything very detailed, so I could understand what I was buying. And about the seat selection, they recommended good stadium zones and levels, and we end up with excellent seats at Anfield. The tickets arrived to my house about 5 days before the match, so I could have my son a proper surprise.
Everything was plain and clear, and the results were just as expected, no bad surprises. The only one who got the surprise was my son, so I'm glad. Thanks!

Date of experience: November 16, 2015
RU
1 review
0 helpful votes
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I was very impressed by this page that I've just discovered. No matter how popular the football match is, they got tickets for it and their prices are really competitive. For this reason, I decided I must try it and I have to say that every penny was worth it. Their delivery system is like a clock, and directly to my hotel in Valencia, so it was really confortable for me as the client. It was only my first time but it won't be the last. One of the best ticket agents out there, from my experience.

Date of experience: November 10, 2015
Switzerland
1 review
0 helpful votes
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Good
November 3, 2015

I bought my boyfriend tickets to the Manchester United vs Ipswich Town match for our 4 year anniversary gift given the fact that we were vacationing in the UK. He has been a long time Manchester United supporter and it was a huge surprise for him. I got the tickets by OnlineTicketExpress taking the recommendation of one of his friends. I was a bit confused with the seats selection, but their costumer service guided me to get the best seats for my budget. They were so supportive, and I have to thank them for their patience to my thousand questions. I highly recommend it ;)

Date of experience: November 2, 2015
RU
1 review
0 helpful votes
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Very nice customer service, they send me regular emails to inform me about my tickets and the details of my order. They send me the tickets when promised and the price and booking fee was not high. It was my first time booking with them, and I have no complains, my experience was ok. Hope I will be back someday to Old Trafford!

Date of experience: October 26, 2015
Spain
1 review
0 helpful votes
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We really enjoyed the last game of Bayer in Barcelona. We were my wife, my 2 kids and myself. We got the e-tickets immediately, fast and easy for us, given the fact that we don't usually buy by internet, but this time was the most convenient choice. Great experience and great to see Barça recover from losing in only two minutes. Wow.

Date of experience: October 13, 2015
Israel
1 review
1 helpful vote
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FC Barcelona vs Leverkusen
September 30, 2015

Great match, happy with the result and the way I received my e-tickets from online tickets express, in 24h they provide me the purchase.
Thank you very much.
Leopoldo

Date of experience: September 30, 2015
NL
1 review
1 helpful vote
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Excellet Service
September 29, 2015

The e-Tickets arrived quickly as you told me two days ago, from now I will contact to you more often for a football tickets, good Job.
Casper

Date of experience: September 29, 2015
Ireland
1 review
1 helpful vote
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Online Ticket Express.com look to be a web site that's improving all the time.
I have been worked several times with them and every time is more easy to do the order and get the Tickets. Thanks.

Winfred

Date of experience: September 28, 2015
NL
1 review
1 helpful vote
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Good time in Barcelona
September 23, 2015

Nice experience in Barcelona, my friend invite me to go the match Barcelona vs Levante last week, I received the tickets in my e-mail address the same day, it was a surprise for me, onlineticketexpress.com sent it by e-mail directly to me.
Carla

Date of experience: September 22, 2015
France
1 review
0 helpful votes
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FRANCE V ITALY
September 19, 2015

I wold like to inform u that I have my tickets for the Rugby World Cup of Toworrow.
Good job onlineticketexpress.com.
Thanks, Dimitri

Date of experience: September 18, 2015
Singapore
1 review
0 helpful votes
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We greatly appreciate to onlineticketexpress.com your service and quality and thank you for your special attention to us. We´ll be back soon to your web site.

Jean

Date of experience: September 15, 2015

From the business

Online Ticket Express Guarantee the best tickets prices since 1994. Buy all football tickets with the best seats online. Secure Payment & Tracked Delivery!


onlineticketexpress.com
Madrid, MERS, Spain