Online Ticket ExpressReviews 877

I travelled from South Africa to watch the Carling Cup final at Wembley, I purchased my match tickets 10 days before the match with the cinfirmation to deliver the tickets to the hotel 1 day before the match. Needless to say I did not receive the tickets the day before, instead on the day of the match I was told by the customer support person it will be delivered 2 hours before the match, this did not happen. I phoned numerous times only to be rudely informed that the tickets were delived, 1 hour before the match the manager of the hotel contacted the customer support agent, he informed her to send me to the stadium, I got to the location as the match started and found no one with tickets. I have tried to contact them since with no reply. DON'T BE FOOLED THERE IS NOTHING EXPRESS OR ONLINE ABOUT THESE FRAUDULENT THIEVES.

www.onlineticketexpress.com - NEVER EVER AGAIN!
I bought 2 football tickets for Atletico de Madrid vs. FC Barcelona
I paid 377.00 euro for seats "CATEGORY 1 in Away section with Barcelona Fans" (as per description on the website). I have got tickets in the worst section - CATEGORY 4 (NOT even away section which was next sector)! Price on the ticket was 60 euro NOT 188!
Tickets should be delivered 3-5 days before the event (as per email with confirmation) - finally they delivered the tickets 1 day before and nobody answered the phones!
When I asked to speak to a manager, customer service agent declined and said he had given me all the info I could use. He was unprofessional, unpleasant, terrible and completely useless! Unfortunately I didn't check reviews before I bought the tickets :(.
They are THIEVES and should be in prison!

Onlineticketsexpress is a terrible company that regularly defrauds customers.

Onlineticketsexpress.com's customer service is nonexistant and of no help.

The tickets often are not delivered at all or are FAKE or are not the tickets that were purchased (terrible seats when the customer paid for category 1).

They have a policy of VIOLATING THEIR OWN TERMS AND CONDITIONS. They advertise that tickets will be shipped 3 to 5 days before the event, but according to customer service the actual policy is to deliver them 1 day before the event or zero days before the event to a pick up location near the event.

If you have been defrauded in any way by onlineticketexpress you can report them to the UK:

http://www.tradingstandards.gov.uk/

http://www.actionfraud.org.uk/report_fraud