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From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
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Used the app for second time. I like everything a lot!
Price 10% higher than advertised on skiplagged. Prices only in usd, which is inconvenient as you cant know the real rate billed.
The website is very easy to navigate and it was also very easy to book my travel.
One of the airlines that was part of my trip was delayed over two hours due to an "undermanning" issue at the departure airport. This caused me to miss my connecting flight. Because I booked through mytrip, I was unable to coordinate any assistance with the departure airline in getting to my destination.
I am a first time user and found the site to be easy to use and navigate.
I always get the best deals with My Trip and have also found them helpful when I had concerns or queries.
I didn't know the site, a friend suggested it to me, I liked using it
Price quickly jumping up when I confirm? Looks like cheating
You system booked leaving from the wrong airport and I'm having trouble having it corrected.
As many probably know it's a scam company.
If the flight happens, it can be somewhat of a discount for you booking thru Mytrip as they re-sell flight tickets on the cheap.
However if there is any complaications, you have to take them to court to get your refund.
I got saved written and verbal confirmation that they would refund my cancelled flight but after re-opening the case several times spending dozens of hours on their terrible customer service (nice people but nothing happens) they confirmed the refund but then never paid and removed any chance of contacting them from the site and archived my booking.
So they are 100% scammers, but that's the standard with these sorts of companies unfortunately.
Update: You said you need 30 working days, I submitted it in March. And even if we count from 17th of June it's more than 30 working days.
Stop with this nonsense and just give me my money back as you agreed to in March (which I have screenshots of).
Smooth and seamless! This is by far the absolute easiest booking site we've used ever!
Amazing đ
It's the best and the easiest way to get the best deal
Good and nice so its very help full for us in future we will continue like this
Mytrip doesnt even deserve a one star. My flight got cancelled by the airline and its been more than a year that I've been trying to reach them only to tell me same things all over again. Telling me that they would escalate to the support team like more than 5x already. That my case is urgent and concerning the agents already but would not update you in the next 24 hours. They even sent me a notice that they have refunded not even half of what I spent, but checked my bank and no refund was done and even confirmed it with the bank. Its my first time to book thru Mytrip and NEVER will I book here again.
I don't know how is gonna be, first time but my instinct tell that gonna be alright!
Difficult to get the actual tickets and too many extra charge options
Far too many taps when buying a ticket - but very cheap tickets!
It was easy to find and book the airline tickets I needed.
Why did you give me a refund? Also with a return within 5 days? I really don't like this, I didn't receive the money and I can't fly because of you! Send me your address and zip code to notify me that I will go to court!
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- Sitejabberâs sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members