From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
Easy and pleasant booking experience. I will use it again and also refer others.
Too much extra options that you have to say no too before going forward
Beautiful and Efficient professional experience i love it
Process was quick. Airline has to join some alliance and provide frequent flier miles or others will get AWAY WITH THE BUSINESS
I put an exact amount in my expense account but the transactions were declined due to their attempt to charge greater amount 5 times.
The offers to upgrade were so many. Please make it simple. Other steps were simple.
Encourage friends and family to book from you it is suitable
Excellent options and prices thanks for your hard work on this trip
It was easily done right away. That's amasing. This is my first experience with mytrip.com and hope is not the last one. Thank you.
Timed out very quickly. But very cool to see all the different options for additions. Also seems like I got the best price for the ticket
Took forever with so many options & after reading one of the travel insurances details as requested when I was done all my travel information was gone & I had to re-enter.
Too many charges for thing that should be included. Could simplify sign up procedure.
Easy simple website. Excellent. Get load fast web payment.
MyTrip is a disaster- bought my ticket, 12 hrs later, received news, had to cancel. Clearly it was advertised that I could cancel within 24 hrs with no penalty. MyTrip said not their responsibility, call the airline. Refuse to be accountable, conflicting info from different people on the phone. Total money grab, do not use MyTrip
The site offered good pricing and flight options that made my selection easier.
The plane ticket price increased by $60 after it expired in 15 minutes when I had to re-do my booking.
VERY EXPEDITIOUS AND SMOOTH TRANSACTION, EXCELLENT! I TRY TO USE THIS SITE AS MUCH AS I CAN, I HIGHLY RECOMMEND USING THIS SITE.
Very easy and smooth service. I like the way you offer options with all clarity
Didn't get knocked off this time. Last time I got knocked off 3 or 4 times.
Gave one price than charged for seats. Kinda sucks. Bad. There is that 50 characters.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members