From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
Very disappointed that the airfare went up as I was paying. That is not good business! The price that was quoted should be honored. I had already put in my credit card information and just needed to press confirm.
Easy to use and very happy with the price best site I ever used
Good pricing and a very simple booking process to understand and follow.
Easy to book. Plenty options for adding services. SMS cost-
Very good rates, better than the airline's official website. Easy to process data. Immediate purchase confirmation. Highly recommended. This is my second time purchasing a flight here. Thank you! 😀
All the upsells and added fees make me feel like I'm being taken advantage of. Why don't you just have the basic flight cost and leave out all the gimmicks?
Clear and easy booking process, I am looking forward to start my journey!
In the middle the app they changed there price $75 add for no reason
So far good, just that i didn't have option of entering Global entry number.
DEBERIAN TENER ATENCION AL CLIENTE EN ESPAÑOL LAS 24HS
Great webpage, trusty, great service
Many times bought with this page never has a problems
Excellent experience, really easy to book and friendly interface.
Great experience always. Very friendly to use it. Friendly interface.
It is very duplicitous business in allowing me to book the ticket and go through the entire process and have you raise the price $234 after I submit payment.
The amount of add on trickery is horrendous. It's difficult to make it through the page with just you're normal order.
Perfect experience.! It was easy and price was competitive.
DONT EVER BOOK WITH THESE GUYS. WORST COMPANY EVERY. JUST HAVE HUMAN ROBOTS. NO HUMANS... PLEASE DONT EVER THINK TO BOOK WITH THIS MONEY MINDED COMPANY. WORST EVER
⸻ I tried to book a 7:20 AM flight from İzmir to Barcelona via MyTrip through Skyscanner. Even when I selected 4 passengers, the flight still appeared as available. However, when I contacted MyTrip customer service, they told me that availability was limited and I couldn't proceed. This was confusing and frustrating, as the system still showed the flight for 4 people. I asked for clarification and escalation, but received no helpful solution. I'm disappointed with the lack of clear information and support.
60 USD fee additional payment (increase in charge) at the final step.
Your checkout process is purposefully confusing and encourages people to add on additional charges. I accidentally clicked a box and approved a charge that I really didn't want because I didn't see the "no thanks" box that was super tiny in the corner.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members