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Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
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Difficult to get the actual tickets and too many extra charge options
Far too many taps when buying a ticket - but very cheap tickets!
It was easy to find and book the airline tickets I needed.
Why did you give me a refund? Also with a return within 5 days? I really don't like this, I didn't receive the money and I can't fly because of you! Send me your address and zip code to notify me that I will go to court!
Great. Easy access
Had no issues using the app. Will recommend it to others.
I was nickel and dimed the whole way, received NO help along the way (unless I paid for it) and a typo costed me $75. The entire price for two tickets was $215, of which $151 of that was fees and carrier charges. It's so hard to just buy a friggin plane ticket at a decent rate. Thanks for nothing.
Good very fast and straight to the point highly recommended
It was to the point and served me well. The very professional and well designed.
I booked the ticket with you at the airport due to airline request. I did not hear from you because you took too much time and I was about to miss the flight. So, I booked another ticket with another airline. I am boarding now. Otherwise if I did not get another ticket I would miss the flight. Please cancel and refund me the charge. I emailed you but it does not get delivered. Please email me if you have any questions or concerns. Thank you for your prompt assistance.
A little satisfied but hated the price changing game! It was $606 several minutes ago, then it changed to $610 for the same flight right when I wanted to book. Won't book on this site again!
Good price, the booking was confirmed in minutes, they also give airline reference which is important
Thanks for all. Very easy buy ticket and price very Google from other company.
I'm trying to change the date of birth on the ticket which was accidentally entered if incorrectly (due to varying date formats) and no one is responding.
MyTrip es poco recomendable.
Reservé un vuelo CON una maleta de 20kg. Me llegó el recibo solo con itinerario y precio sin indicar detalles extras de que incluye. Para mí desagradable sorpresa al facturar el sistema me dice que no hay maletas a facturar. Es un fallo del sistema.
He hablado dos veces con atención al cliente y no admiten el error y además no me incluyen la maleta adicional ahora. Me dicen que contacte con la línea aérea y ésta me dice que contacte con Mytrip. Un círculo vicioso y mafioso. Ahora sin maleta ni ayuda. Me piden que intente facturar en el aeropuerto y pagar excesivamente por algo que ya pagué desde inicio.
So far so good. Have used Mytrip many times. Will use as often as I could when the price is right.
Great prices. Found everything I needed on the app to prepare for my trip
I was happy to choose my own seats. Got to see the prices on them. Made my choice. Move forward with it.
Fast and easy to find tickets for my next trip.
I have used My trip the last 6 month and is very pleased with the service.
This is the worst customer service in the world, I booked a ticket after submitting payment i got an error and when i resubmited it created 2 pnr(2 tickets) duplicate same person, when i called i was refused to talk to manager and i was told i will be charged for canceling one of the duplicate ticket - i asked if don't cancel one of the duplicate i will have a duplicate ticket which no airline will allow for passenger to fly.
Worst feeling -
It took me hours and hours and hours including with over someone else helping me for 2 hours. I had already turned down tickets for $1600 for the same flights that I ended up paying $2200 through Kayak, not including taxes and bag fees for another $200. This was just light economy or basic economy, not first class. I regret using Kayak
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members