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From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
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We are really happy for your help. Thank you so much. Easy way to find tickets and all we need it.
Excellent chat support, solved in a minute by Dat P.
Excelente rapido y con muchas opciones de viaje es recomendable esta web
First time i booked in your site but it's quite easy for me to check the flight and choose the cheapest one. Thank you.
All good thanks make sure transaction helps I appreciate for quick response
Muy amigable la reserva de mi pasaje, facil la seleccion de las opciones aereas, facilidad en el pago,
Worst customer service. These people don't provide the information on website and then tell customer that the air line make the changes so they can't promise anything. So, it is customer job to verify with the air line directly if the ticket is refundable or non refundable.
Try not to book our flight from this website ever.
I will be able to give a more accurate review once I travel and be back of my journey.
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Awful I booked a flight and received a receipt through email the most incomplete receipt ever, didn't even show the time of
Flight departure.
This company is doing a wonderful job on the Airticket online booking and this is the most
Easiest online booking in my life
The most friendly Airticket
Online booking user friendly
Thank you for easy and quick service! All choices were convenient.
Good website to book ticket but one thing while making payment again you added usd 75 This si not good for shocking to customer. Rest all okay.Better to avoid such payment on payment time
Detailed flight and airfare information, lower service charges, excellent service
Estoy sumamente satisfecho, puesto que la gestión resulto verdaderamente muy buena y se resolvió de manera rápida y eficiente.
My experience with Mytrip.com.au was a nightmare. They made a mistake on one of my family member's ticket names, and what should have been a quick fix dragged on for almost two months. I contacted them over fifteen times and sent multiple emails, but each time, a new representative would give me a different story and false promises. Their handling was utterly misleading and frustrating. In the end, I had to go to the airport with the incorrect name and beg for help from airport authorities. If you value your time and sanity, avoid Mytrip.com.au entirely.
Every click brings up a new screen trying to sell you some option, most of them things you'd assume airlines would do anyway, such as provide help if something went wrong.
Very easy to find a nice t plan trip and book the airfare tickets round trip
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members