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From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
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This my first time book from your website I love it the price very good too
I booked through them and suddenly the airline cancelled my booking after one month of booking and paying full amount. Now I am in circles chasing to get my refund
Never recommend losing your money with such bad sites.
Thanks did a great job thank you so much love it love it love it love it love it
I had to start all over because I had to think through my purchase and it took too long.
Yu buzzed blanked me mentioned happy :( i was out n I had to start again baggage 23k was 53 2nd time round baggage was 83 $u.s how pitiful increase of 30$us $[50] Australian can you kindly refund me the 30 as that s no fair on a silly extra fare :/ cmon what is that will the world need to know what happened if yu just ignore that mess n tell Italia to give Michael B that original 53 $ quoted
Great fare and easy to book. Held my fare for a while as I look for payment. Great fare and easy to book. Held my fare for a while as I look for payment.
I am very happy to use mytrip. Is very convenient and easy to used.
Quick and efficient. Very easy and great selection of the flights & options
Thank you was fast way booking I am very happy I don't have to speak to anyone
Price went up on my original booking by ~$100. I then canceled it one hour after booking and you charged me ~$300. Then I rebooked with a different date, and your price went up by $78 again. I would like my $300 back.
Very very easy and quick. Appreciate the efficiency! Would use application again when i travel more in the future!
I have very good experience with my booking. It was easy and instructions are clear. Thank you
Discount code campaign offline even though it is active.
Price change at payment
Where is the assistance contact form. I have been trying to arrange assistance for three days without success. I originally found the form but there was no slot in which to insert my mobile number. Now I cant find the form.
Great service love the prices it wont be the last time i am using the company
I don't recommend dealing with them
I don't recommend dealing with them, a very bad company, I traveled through them, my bag was broken, with a price of $150, and I contacted them, and their response was unfortunately, we will not be able to compensate you. I advise everyone not to deal with them for their bad service
Excellent service, easy to book ticket and quick response. Thanks
I was struggling to understand fare rules before booking.
This was very important, and I find it very minimal to keep this info until after booking. I booked the flexible ticket, and now I see that if I need to change, I will have to pay $100. Why? I hope I am wrong, because this is very strange.
I have the pleasure to let you know that you operate the best airline ever. Everything went on smoothly for me. Thank you very much.
Quick and easy, hassle free. Site is set up so it is user friendly
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members