On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The procedure was easy.but I have taken that trip many times. Never encounter so many offers for extra charges. I was afraid I was not on the right site.
Simple and fast experience. All booking option are of real value for those who need them.
First time using and it was Quick and easier than booking through an airline website.
All smooth going until the price change before the transaction ended
Thanks for making my booking so easy. Easy bookings from home
I love you guys. You make things much easier and better. You guys deserve a 5 star. Others please start using my trip for your travel trip and make things easier.
I have been buying the air tickets a few times and my trip.com is good
This was my first time utilizing this site. Although I did not receive the tickets automatically like other sites, the confirmation email with reservation numbers was forwarded within the timeframe stated on the site. I utilized three different airlines without any issues. Great site for inexpensive tickets.
Good serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood serviceGood service
My second booking & travel. Payment method is very easy to follow, informative & fantastic. I will do it again
So far, so good. Straight forward. I especially liked the price listed for carry-on and checked luggage. Some sites hide the cost.
Too much annoying advertised services that needs taking attention away from important stuff
Very Easy to use and affordable. I saw able to pick and choose what I Need.
One of the best travel websites. Easy to use and cheapest prices. Thanks
Regarding the previous flight refound on luggage still waiting your respond from refound department...
I booked second time and things so far are perfect
The process was pretty self explanatory. However prices are outrageous and the little hidden fees are even worse. Paying to receive alerts or to check in on phone.
Plus my ticket has no carry on bag
MyTrip would charge me $59 per ticket for canceling a flight within 24hr after booking even though the airline does not charge any penalty. They should clearly indicate the policy about canceling within 24hr. Even the customer service I talked to on the phone admits that this is not fair but nothing she could do, it is their policy. I tried to save a few bucks and ended up paying $59, it is not worth it. I am not sure this is the same for other online platforms but I am only going to book directly through airlines from now on.
Fue muy rápido el proceso para sacar los pasajes, dio dos veces error pero después pudimos sacarlos sin problema
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members