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Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
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Very fast and easy booking with lots of options' highly recommend this website
Never heard of your site, but round a flight through kayak and it was considerably cheaper. Went to book and it kicked me out 10 times while processing payment and charged my credit card all 10 times as well. Finally got it to go through and it said the flight had gone up $800 in 30 mins. Finally was able to book hours later through an email I was sent- not sure what happened!
I got a flight ticket affordable and the last time that I got a ticket from them works so good to me so that's why I book another flight with them again and because it's easier and they let you know what is included in your ticket so you don't have to be worried about it
I booked my flight from Budapest to Vientiane, Laos. I have a lot of stuff and would like to pay for one more extra luggage but unfortunately, mytrip.com said it's impossible to add extra luggage.
I tried to call an agent whom sounded as if they were on a metro or traveling, very noisy background. I told that woman that my mother is dying in Spain and I needed to get there as soon as possible. What? The question I did not want to hear as I have been trying for an hour.
So…I booked online. Kind of sad, some humans appear to be lagging behind computers. I have my ticket and hopefully will reach my mother before she passes away.
The virtual assistant was even worse than the human. Just book by yourself. Save the headaches.
As soon as i swiped my card fot this fare with the understanding of a decent route, i was notified a four flights each way from MSY to CDG with extended wait time. On top of that dozens of emails to confuse the customer instead pf focusing on the essential infos. Ended sleeping overnight at boston airport. Frankly if this company was trying to provide me w a flawless 1 st time experience. They totally failed and i won't require their services in the futur.
Worst app ever, unless customer service, totally unprofessional,never use this app,a total disaster 0 out of 10.brutal server
I need to know if my trip is booked or not. Usually sends me some numbers and info but here it's not 100% sure it is
I have been using MyTrip to book my flights and I have had a pleasant experience. There is a variety of payment methods to chose from including Affirm for buy now and pay later which comes very handy when you have low funds and need time to pay the flight fare on a monthly basis. The booking process is just easy and uneventful.
Hidden fees……………………………………………………………………………………………………..
Booking failed twice before it succeeded. The page to enter passport number seems broken. E-mails contain JavaScript fragments.
Not very clear in what is being charged. No email confirmation. Unclear if booking went through
Easy to navigate. Lots of options! It's quite easy to look for flights. The website is very helpful in finding good flights and prices.
I booked a ticket from Bangkok to Koh Samui some time ago and received confirmation of the ticket without any problems. I realised however that I had booked the wrong dates. I contacted my trip to change the dates, paid the €104, and yet the flights have still not been changed. I contacted their customer service again today, was assured that everything was correct, was given a link that didn't work and a booking number that doesn't exist on
I contacted mytrip in July of last year and they told me that they were still waiting for the full refund from TAP (another company I will never use again). I decided to wait, and forgot all about it. I came across the old email last week and decided to try again. Lo and behold mytrip told me that TAP had refunded the ticket, heaven only knows how long they had had the money. Today I received 71 eur as a refund, the ticket cost me 286 eur. I queried why the refund was so low and was told that only the taxes had been reimbursed. I very much doubt this as TAP were offering a full refund for having changed the dates. If you consider mytrip's 40 eur service charge, then TAP only refunded me 111 eur according to mytrip. I will never use them again. They get the refund, then keep your money, have the nerve to add a service charge and do then not refund the full amount.
I had to travel because of an emergency, so my funds were low. I was able to find an affordable flight and booking it was effortless.
We found the flight on Google and proceeded to book it through MyTrip. Everything looked fine and the price was as advertised on Google - right up till the end after entering my credit card details when a message popped up saying there would be a $40 price increase due to higher demand. This is so sneaky but we were at the end of a long process of searching, selecting and buying it that I did not have the resolve to cancel it - which is probably what you intended. I would be interested how many other customers of yours experience that. This petty situation has ruined your brand name in my eyes and I will not be using you again.
My booking was EZ and reliable price.,
Thanks for all your services
Good, all the time, even of now you quoted my Flight more than others competitor!
Bad service and terrible communication and won't give refund. Do not suggest to go with this company
A second hospital emergency occurred.
~ 2.5 hrs after booking we had a family emergency landing a traveling family member in the hospital and we reached out ~ 5 hrs after booking, we were informed that they'll cancel but will charge all the taxes and $44 fee,we agreed. The connecting flight was not Managed. The hospital medical team resolved the emergency, we received hospital document and within 3 hrs we called back to reinstate the flight back. We were informed that it's too late. We can try to book another flight or book the same flight newly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members