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MyTripReviews 2,589

3.0

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From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+238
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
775
value
738
shipping
516
returns
642
quality
692
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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Better than other travel websites
June 11, 2025

Better than other travel websites. It was quick, easy and straightforward. Thank you so much!

Date of experience: June 1, 2025
Germany
1 review
0 helpful votes
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Quick, easy wonderful experience buying a ticket for myself!

Date of experience: May 31, 2025
Mississippi
1 review
0 helpful votes
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A very helpful young man helped me with my booking that I was having major problems with

Date of experience: May 31, 2025
North Carolina
1 review
0 helpful votes
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Great, affordable ticket prices and easy to purchase! So glad that we found this site!

Date of experience: May 30, 2025
Utah
1 review
0 helpful votes
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Too many options to op out of
June 9, 2025

Too many options to op out of. Many of these airlines cover..

Date of experience: May 29, 2025
Florida
1 review
0 helpful votes
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Date of experience: May 29, 2025

Very good, easyπŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚πŸ™‚

Date of experience: May 29, 2025
New Jersey
1 review
0 helpful votes
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So far MyTrip has been great at processing the flights. It's cheaper than other carriers but their price jumps are quite extreme!

Date of experience: May 29, 2025
Thailand
1 review
0 helpful votes
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So many additional offerings that are kind annoying to opt out of

Date of experience: May 29, 2025
District of Columbia
1 review
0 helpful votes
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Website a bit difficult to navigate, but I managed to. Too many cash grabs.

Date of experience: May 28, 2025
Aland Islands
1 review
0 helpful votes
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Quite a bit of bells and whistles needing to be unchecked to not end up paying extra fees.

Date of experience: May 28, 2025
Louisiana
3 reviews
0 helpful votes
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Way too many options and issues, this should have been a lot easier to navigate

Date of experience: May 28, 2025
Belgium
1 review
0 helpful votes
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Mostly good, but could not use Apple Pay, not sure why. It did not give an error. The page simply did not react to me pressing the button to pay.

Date of experience: May 28, 2025
Peru
1 review
0 helpful votes
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Travel to Canada and USA
June 7, 2025

Very well organized information, very fast response, not surprises. The price I found was very satisfaying.

Date of experience: May 27, 2025
Saudi Arabia
1 review
0 helpful votes
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Thanks for saving the day!
June 6, 2025

Thanks for saving the day! I need this ticket to make it to a wedding!

Date of experience: May 27, 2025
New York
1 review
0 helpful votes
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In the middle of booking my trip, the price jumped $80. After the convoluted process of booking and entering my details, it felt like I was hostage to the process and there was no other option but to accept.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 27, 2025
Argentina
1 review
0 helpful votes
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Painful exp with all the add on selections. I understand that your trying to bleed every drop of blood from your customer as possible. I will try to never use your company again.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 27, 2025
Florida
1 review
0 helpful votes
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Until now, I like it
June 6, 2025

Until now, I like it. I hope it doesn't give me any problems after the purchase. Thank you

Date of experience: May 27, 2025
Hungary
1 review
0 helpful votes
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Easier to understand simple steps and great price the best agency in EU

Date of experience: May 27, 2025
Florida
1 review
0 helpful votes
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FΓ‘cil de realizar pΓ‘gina confiable. Buen servicio. Es la primera vez que la uso y la usarΓ© mΓ‘s seguido

Date of experience: May 27, 2025
Canada
1 review
0 helpful votes
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Very scary reviews, I'll be surprised to see myself at the final destination not ripped off

Date of experience: May 26, 2025