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From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
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Not hard to deal with i find it flexible and helpful! 😃😃😃😃
No PNR or ticket number is sent till now it's been 5 hrs already since I book the tickets. Only the receipt has been sent and order number
Seems, ok, first flight for us, we will see when we will finish our trip:-)
Was trying to book 3 tickets with 1 being for my toddler. It would not let me book it for her own seat. So wound up having to just book two seats and my daughter to sit on our lap. I called they told me to use the app which I'm in another country and trying to download the app wouldn't take to long. I dunno if you're going to optimize just for your app then don't make a website just revert everyone to your site. Extremely inconvenient.
Where are the flight numbers? This process seems so odd and lacks details.
My experience was easy to use, without any sudden hidden charges.
Cookies are changing prices and this creates a bad feeling purchasing ofr a higher price - shame on you all
Fast and best Application good price and good customer service
"I'm grateful for the seamless experience with Mytrip so far! The efficient process and helpful support have made planning my trip a breeze. Thank you!"
Good always easy and convenient booking system. The booking overview is well organized and managable
Professional booking of travel arrangements always done professionally n fast. Clear overview how to book n get booking confirmation
New to this site.
Hope no hiccup and all goes well. I will update after my trip
Excelente, me pareció como y eficaz al realizar mi compra del boleto en lÃnea.
HabÃa solicitado vuelo LATAM saliendo de SDU para GRU dÃa 6 de junio a las 20:20 hs Y cuando llega la confirmación me compraron vuelo que sale a las 14:10 hs. No habÃa opciones de cambio para el vuelo que habÃa solicitado y al cancelar me cobran un fee. IncreÃble. Decepcionado totalmente. Quiero el reintegro total
Excellent with option to use Affirm to purchase my trip to Colombia
The representative was super nice, but the cancellation fees are a bit unforgivable. The flight I needed was coded incorrectly, and the website put me at an airport that was nearby instead of the airport I needed.
The possibility of picking your airlines is amazing. I was able to shop and reduce my price ticket
Simple to utilize and the additional fee questions are clear
I spent 2 hours to buy ticket on your site: constant "this ticket no available anymore", prices changes etc.
Not a fake bot website on skyscanner like all the others. Thank you for having a real price and real transaction.
It would not take my security code repeatedly & so many nickel and dime options that were additional... UGH1
A SCAM COMPANY! Do not order anything from this so-called travel agent. They charge for things they do not do and have hidden things in their general terms and conditions. I paid for a cancellation guarantee, but did not get any money back when canceling. Strongly advised against.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members