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MyTripReviews 2,591

3.0

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From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+238
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
775
value
738
shipping
516
returns
642
quality
692
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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It would not take my security code repeatedly & so many nickel and dime options that were additional... UGH1

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 19, 2025
Sweden
1 review
0 helpful votes
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A SCAM COMPANY
May 29, 2025

A SCAM COMPANY! Do not order anything from this so-called travel agent. They charge for things they do not do and have hidden things in their general terms and conditions. I paid for a cancellation guarantee, but did not get any money back when canceling. Strongly advised against.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 19, 2025
California
1 review
0 helpful votes
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This website is sketchy And wouldn't take my Apple Pay nor a completely valid credit card. Somebody needs to work on your interface. And the click beta is terrible.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 18, 2025
North Carolina
1 review
0 helpful votes
Follow Deborah N.
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It took over an hour to book a flight. Your site kept saying a flight was available, but when I went to pay I was told it was not. Of course this took 3 tries because by the time I got to pay, I was told that I had to start over as my search had expired. This was my first time to use your site... not good.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 18, 2025
Philippines
2 reviews
0 helpful votes
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Be prepared to have a higher price at checkout. Im thinking that's how they make money if you don't buy all the unnecessary extras.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 18, 2025
Washington
1 review
0 helpful votes
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All so good!
May 27, 2025

All so good! Good price too. I have used before, and nothing went wrong.

Date of experience: May 17, 2025
California
1 review
0 helpful votes
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It was a Very quick and easy super understanding process I loved the travel insurance because life always throws curve balls

Date of experience: May 17, 2025
New York
1 review
0 helpful votes
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Thank you for quick process and confirmation. You made it an easy process

Date of experience: May 17, 2025
Cyprus
1 review
0 helpful votes
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Easy booking experience
May 27, 2025

Easy booking experience. Will use again i hope soon. Lets go

Date of experience: May 16, 2025
Malawi
1 review
0 helpful votes
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The price suddenly changed after going through all the process.
This is purposely misleading.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 16, 2025
Belgium
1 review
0 helpful votes
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Very good and fast!
May 26, 2025

Very good and fast! I recommend to everyone, never had a problem!

Date of experience: May 16, 2025
Pennsylvania
1 review
0 helpful votes
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Great prices and smooth booking experience! I was really impressed with how affordable the flights were compared to other sites. Will definitely use this service again!

Date of experience: May 15, 2025
Australia
1 review
0 helpful votes
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Seems alright
May 26, 2025

Seems alright. More anxious about the trip than the feedback right now.

Date of experience: May 15, 2025
Michigan
1 review
0 helpful votes
Follow Rocio U.
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Not only are your online booking pages a nightmare, but most airlines' online booking pages are a nightmare. There are far too many choices and selections, many of which are duplicates and obviously designed to trip up customers to mistakenly buy something they do not want or need. Actual prices at the end of the experiences are USUALLY 2 or 3 times the original expected and advertised price. Airlines and air booking agencies are highly discompassionate and they apparently have one motive and one motive only, which is to take as much money as possible from their customers.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 15, 2025
GB
1 review
0 helpful votes
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My booking
May 25, 2025

It was very easy to book my flight and very handy for low costs! I will use them again for any future journeys that i make.

Date of experience: May 15, 2025
Canada
1 review
0 helpful votes
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Easy to use and good prices!
May 25, 2025

I booked my tickets without a hassle with MyTrip and it was easy to use, user-friendly and had good prices! Thank you so much!

Date of experience: May 15, 2025
Tennessee
1 review
0 helpful votes
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This company has been so lovely for me! Every trip I have taken has worked out perfectly, just make sure you check in for your flights with the airlines!

Date of experience: May 15, 2025
Qatar
1 review
0 helpful votes
Follow Irshad R.
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I will suggest all people do not book any ticket from mytrip.com otherwise you will regret.it is important to conduct thorough research and consider a range of reviews and sources before making any travel booking decisions.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 15, 2025
California
1 review
0 helpful votes
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Was very easy and clear to book extras. Will use the site again

Date of experience: May 14, 2025
California
2 reviews
0 helpful votes
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Great prices found!
May 25, 2025

Great prices found! Although you have to decline all options to get best prices.

Date of experience: May 14, 2025