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MyTripReviews 2,586

3.0

From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+238
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
775
value
738
shipping
516
returns
642
quality
692
This company responds to reviews on average within 7 days
New York
1 review
0 helpful votes
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That sneaky price increase at the end 👊🏽 or else it woulda been 5 star as. I appreciate the check in though

Date of experience: June 13, 2025
Texas
1 review
0 helpful votes
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Great Service and super friendly website. Will be purchasing here in the future

Date of experience: June 12, 2025
California
1 review
0 helpful votes
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Very helpful and efficient
June 22, 2025

Very helpful and efficient. Some of the options should be included in the price - like a standard seat selection fee.

Date of experience: June 12, 2025
Thailand
1 review
0 helpful votes
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Quick and simple however the site does not work that great on mobile

Date of experience: June 12, 2025
Michigan
1 review
0 helpful votes
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I had to try 3 times to get the reservation done, says time out

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 12, 2025
Costa Rica
1 review
0 helpful votes
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Fast and easy
June 22, 2025

Really good prices for the tickets, fast and easy to navigate website, varios booking and assistance options

Date of experience: June 11, 2025
South Carolina
1 review
0 helpful votes
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Very informative for possible hiccups in booking flights with multiple airlines. Very helpful with providing solutions as well with multiple different options.

Date of experience: June 11, 2025
California
1 review
0 helpful votes
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Your website makes booking long and painful process. Its not a pleasant experience

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2025
Virginia
1 review
0 helpful votes
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The process was quick and easy
June 20, 2025

The process was quick and easy. Looking forward to a good flight

Date of experience: June 10, 2025
Argentina
1 review
0 helpful votes
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Good, although a little complicated for us, senior citizens

Date of experience: June 10, 2025
Nigeria
1 review
0 helpful votes
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Very good and reliable I think I will keep recommending people to use

Date of experience: June 10, 2025
Minnesota
1 review
0 helpful votes
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Very competitive such a prices all times I like this website very successful

Date of experience: June 9, 2025
Canada
1 review
0 helpful votes
Follow Amandeep S.
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I booked a flight on June 19th 2025. But NEOS flight has cancelled the flight. When I asked for compensation then turned me to my trip, when I asked my trip as I booked my flight from them then they told me that I have to contact NeOS flights. Both are ridiculous. I beg you please don't book any flight from my trip they are scammer

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 9, 2025
West Virginia
1 review
0 helpful votes
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Great site easy to use great price i'll use again need to have less characters

Date of experience: June 9, 2025
Minnesota
2 reviews
0 helpful votes
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Easy to use
June 18, 2025

Easy to use. Booking step by step is well clarified. Not sure if there is frequent guest benefit as a member

Date of experience: June 8, 2025
New York
1 review
0 helpful votes
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Very nicely organized
June 18, 2025

Very nicely organized. The only thing I would do better is explain the self-transfer procedure.

Date of experience: June 7, 2025
California
1 review
0 helpful votes
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Date of experience: June 7, 2025
Lebanon
1 review
0 helpful votes
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Wonderful web to use
June 17, 2025

Excellent, I recommend to use MY TRIP, cheap tickets, and very easy to access.
Will definitely book again.

Date of experience: June 7, 2025
New Jersey
1 review
0 helpful votes
Follow Kunjal R.
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Too many questions/options/additional charge at the time of checkout and that too for certain items that we take for granted such as an SMS for flight delays, etc

Date of experience: June 6, 2025
California
1 review
0 helpful votes
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Run do not walk
June 17, 2025

This is the most disreputable company I have dealt with. They advertise one thing and scam you with a higher price.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 6, 2025