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MyTripReviews 2,585

3.0

From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+238
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
774
value
737
shipping
515
returns
641
quality
691
This company responds to reviews on average within 7 days
Illinois
1 review
0 helpful votes
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Way too annoying with the 'options' to pay for extra garbage. Really scammy. So uncool. Whoever thought of that is a bad person.

Date of experience: June 22, 2025
California
1 review
0 helpful votes
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Very happy to be able to bundle all in one transaction. Baggage options were however insufficient.

Date of experience: June 21, 2025
Virginia
1 review
0 helpful votes
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A Very Satisfied Customer
July 1, 2025

This is the second time this year that we booked a trip to Germany with MyTrip. The booking process for the first trip to Germany and this trip was flawless. For both trip bookings, the My Trip staff was very courteous, professional, efficient, responsive and proficient.

Date of experience: June 21, 2025
Philippines
1 review
0 helpful votes
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In just a few minutes the price raised up so i do not have any choice.

Date of experience: June 21, 2025
Virginia
1 review
0 helpful votes
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My trip experience
July 1, 2025

Well the booking experience was good but I don't like the way the price was jacked up before booking next I re think again to book at your site lost around $40 because more over agoda

Date of experience: June 21, 2025
California
1 review
0 helpful votes
Follow Yasna A.
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It seems like all you want is to get people to pay a little extra for everything. There was a last minute price increase at the end that wasn't appreciated.

Date of experience: June 20, 2025
Virginia
1 review
0 helpful votes
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I bought a ticket
June 30, 2025

I just bought a plane ticket on the MyTrip website, the transaction was easy and the travel ticket was sent to me immediately. I'm waiting to make my trip for a clear final idea. THANKS.

Date of experience: June 20, 2025
Ohio
1 review
0 helpful votes
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I like the layout of the website and how easy it was to navigate

Date of experience: June 19, 2025
Italy
1 review
0 helpful votes
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Good app I had no problems with it, just asked if I wanted to pay for a ton of extras but oh wlel

Date of experience: June 19, 2025
California
1 review
0 helpful votes
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Great service and good transaction through all the process

Date of experience: June 18, 2025
Virginia
1 review
0 helpful votes
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Easy to book
June 28, 2025

Quick and easy to book. Will see how the customer service looks like if need particular help later.

Date of experience: June 18, 2025
Virginia
1 review
0 helpful votes
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Super and easy booking
June 28, 2025

Mytrip website is useful and easy. I booked all my flights in 2 minutes. Thanks Mytrip.

Date of experience: June 18, 2025
Israel
1 review
0 helpful votes
Follow Soraia C.
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There are too many choices and it confuses the person who ends up paying more money in order to buy the ticket one needs. It's an unfair system where money making is the goal.

Date of experience: June 17, 2025
Pennsylvania
1 review
0 helpful votes
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Price was exactly as price on skyscanner and very easy to book

Date of experience: June 17, 2025
California
1 review
0 helpful votes
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False advertising: $230 added for carry-on luggage. $150 to choose seats on 4 flights. $3 to get a text message with your booking information haha. Lots of other upsells. What was advertised as a $600 flight ended up at almost $1000. I guess this is the world we live in now...

Date of experience: June 17, 2025
Israel
1 review
0 helpful votes
Follow HAIM A.
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In Kayak page I added hand baggage. It did not transfer to mytrip. No option to add hand baggage in mytrip. What should I do now? :(

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 17, 2025
Texas
1 review
0 helpful votes
Follow Jafreisy A.
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Muy bueno y confiable lo recomiendo siempre. Es efectivo y puedes confiar

Date of experience: June 15, 2025
California
1 review
0 helpful votes
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Great experiences, like and very easy to booking my trip...

Date of experience: June 14, 2025
Germany
1 review
0 helpful votes
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Not happy with the 'extra charge' right at the end, after I had put in my credit card details. Am doubtful that this is "due to high demand" as the international reservations system would have figured out that beforehand. How could I be persuaded to use you again? Tim

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 14, 2025
Indonesia
1 review
0 helpful votes
Follow Wai Y.
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Too much asking adds on
I rather go business class to make sure I get all perks

Date of experience: June 14, 2025