Overview
SKYLUX Travel has a rating of 4.8 stars from 2,570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and best price. SKYLUX Travel ranks 2nd among Travel Agency sites.
I have booked a couple of trips with Skylux and Aaron has been servicing me. He works very very hard to get the best price and goes over and beyond to make sure that I am satisfied. Skylux is very lucky to have him representing their company. Thank you Aaron/1
I worked with Watson Y. He was a very good listener, did what I asked and produced excellent results in the transportation planning for my travel to Paris in September 2025. He was pleasant throughout the entire telephone experience. He was also patient with me. I'm an old fart who can be curmudgeonly without realizing it. Watson Y is an excellent salesman because he delivers the service requested. I will recommend SkyLux Travel to others because of my experience with Watson Y. Watson Y is a keeper. Treat him well.
Luxury travel is all about impeccable service, and we’re so happy to hear that Watson provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!
Lori B was excellent and so patient with me as we booked our trip to Greece. I feel We got the best price around - we looked at many other airlines and everyone was 2-3x the price. Thank you to Lori for making it possible.
We are so pleased to hear that Lori B provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
Your service and staff are the best. Lynette C was the best! She is patient, professional, took great care and time in finding the best flight and rates for business class and also helped for hotels for a 2 day layover on the return journey, making it a fantastic vacation plan.
Luxury travel is all about impeccable service, and we’re so happy to hear that Lynette C provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!
Mark, the booking agent, was very cordial, patient, and accommodating. It was nice talking to him. Did not appear to pressure me on anything. He was very open to discuss several options with me. I will certainly recommend him and Skylux Travel to family and friends.
What a pleasure to hear about your positive experience with Mark! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!
Nice price… Great service for our trip to Iceland!
Good customer service as I always expect with sky Lux. Fast and reliable, and Raul knew exactly what he was doing.
We are so pleased to hear that Raul provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
This is the very first time I ever book my flight thru Skylux. The agent whom I worked with has provided service of excellence. Not only that he had tried his best to provided me the best and lowest fare, He handled my entire booking process with outstanding patience and detailed info regarding other extra service offered by Skylux. He explained each optional service without being pushy. Instead, He analyzed the pro and cons from the point of my need. For sure I will book my flight in the future via Skylux and hopefully with this particular agent who stationed at Philippine. By the way, he talks in perfect English with almost no accent which makes our communication easy and efficient.
Seeing your positive rating makes our day! Thank you for choosing Skylux Travel—we can’t wait to plan your next luxurious trip!
I was looking for tickets from New York to Belgrade, Serbia. Sabrina went out of her way looking for the best match possible, she was communicating with me to offer different options. Sabrina provided great customer service.
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Sabrina will be thrilled to know they made your trip planning effortless and enjoyable!
Dominic helped us to get the best price in the market. He tried to match my budget by working diligently for more than 3 days and got me the best business class tickets
What a pleasure to hear about your positive experience with Dominic! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!
Great service Jackson Wright has always been very helpful to me over the past seven or eight years. He helped me reschedule this particular trip to England because of a conflict that I have here in the United States.
Personalized service is at the heart of what we do, and we’re delighted that Jackson made your experience seamless and enjoyable. Thank you for sharing your review—we can’t wait to assist you again!
Excellent service! I appreciated the expertise and patience with me as I navigated something new at the point in my life. I'm excited about this new adventure!
At Skylux Travel, we believe that every journey should begin with excellence, and we are delighted to hear about your positive experience. Your satisfaction is our priority, and we look forward to making your next booking just as smooth and luxurious!
I am an elderly gent who has been booking my families tickets for six decades. After finding a great deal on International travel I called SKYLUX and ended up with the same business class itinerary for about 25% savings. I certainly will use them again.
We are grateful for your kind words about Spenser! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
Butch found the perfect tickets for me faster than anyone I have ever used before at Skybox and I've been buying tickets from them for 10 years. Excellent service. Fast and responsive. Kind and accommodating. I will be delighted to use him again
Thank you for your kind words about Butch! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
Axel once again made my Business Class travel plans run smoothly and professionally. He is a credit to the company. I would recommend SkyLux to others. Only snag I experienced this purchase was a system glitch in the payment form. It would not allow certain fields to be open. Ultimately succeeded but frustrating while trying to process.
We are grateful for your kind words about Axel! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
I needed to travel overseas in 2 weeks' time and I asked for help with the booking. Benevolence handled my booking in a friendly, professional and conclusive manner. She not only engaged her supervisor to help her meet my restrictions, she explained issues thoroughly and convincingly. I would have bought my ticket elsewhere but for Benevolence. I am looking forward to booking all my future travel with Skylux Travels because of this positive experience. In my numerous interations with travel agents, I can safely say there's Benevolence is simply the very BEST.
We are so pleased to hear that Benevolence provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
Very pleasant. Very excellent. Very excellent. Very excellent Very excellent. Very excellent. Why do you want me to type more than 100 letters? Is it enough. I consider this silly requirement as "DUMB".
Luxury should be stress-free, and we are so pleased to hear that your booking experience was smooth and enjoyable. Your trust in Skylux Travel means everything to us. We can’t wait to assist you with your next first-class adventure!
Julian has been very patient, looking for a good deal for me, changing the option when the prices changed at the last minute allowing me to finalize the booking. Thank you Julian
Thank you for your wonderful feedback! Julian takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!
We have been using Glen Johnson as our sky Luxe expert in business flights for over 10 years. He is professional, dependable, always finds the right flights for us at a very good price We highly recommend Glen and sky luxe
It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Glen Johnson will be thrilled to know they made your trip planning effortless and enjoyable!
Lola was able to get us the flight and the price we need. She was thorough and explained to us every steps with clear instructions. We really appreciate her dedication and she was very easy to work with.
Your words mean so much to us! Lola takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
We do this once or twice every year and loyally stayed with Skylux. We are fortunate to have known Dexter for many years. Dexter helps out very efficiently and and in a timely manner. He is very polite and punctual.
Dexter has helped us in many unexpected situations, while abroad.
What a pleasure to hear about your positive experience with Dexter! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
2024: served 1.5 million+ customers, with 400+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Luxury travel is all about impeccable service, and we’re so happy to hear that Aaron provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!