Overview
Luminess has a rating of 3.8 stars from 7,716 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luminess most frequently mention customer service, skin tone and color match. Luminess ranks 2nd among Cosmetics sites.
Instant Feedback
Was supposed to pay shipping, wghoch I did. After I received order, you were going to charge me the full amount. The amount charged to the credit card was not the amount agreed upon, nor the amount advertised would be the total cost of the "special offer". Hence, why I hesitate to buy anything from you. Please review my order and provide credit and charge me correctly. Thank you
The advertising for Luminess full coverage foundation is misleading. While it is a good product, it failed to cover two marks on my face, not particularly dark, but they look like bruises. The ads show the foundation completely covering tattoos, so it should have covered the small, dark marks on my right cheek. It failed to do so, nor did the concealer work either.
This make up is no good for someone who has wrinkles, I tried it and don't like it, the primer is nice it makes your skin feel soft but the makeup sucks
It took forever to get the product. I am very disappointed in all of the products I received! The color is terrible, the finish is awful, the blur cream is a joke. This was a total waste of my time and money. Well I did like the brush
The primer felt great nice and cool. The foundation felt very silky. Great coverage. The products are wonderful. What I don't like is when you add things to your shopping cart. Your app adds more things to my shopping cart than what I added and they're very expensive things $39 here $36 here. I am on the budget and there's no way to remove those things from my shopping cart I did not want them I didn't ask for him but yet there they are. That to me is wrong very very wrong so even though your products are great I will not buy anything from you again because of your practice but trying to cheat people bye-bye Cheryl Diaz
Seems great. I hope the product works as it should. Excited to us
It is always hard to match my skin tone, especially when you are trying to go by what's on the internet. While it's not an exact match, it had a light coverage feeling (I only applied one layer). I still need to wear it for the day to see how it holds up.
I was playing my games and your ad kept popping up so, of course, eventually clicked on it to find out more about the makeup and hoping that it's not another disappointment. I can't tell you how many times I've ordered something and I always believed it was gonna make a difference and that I wished it was already here so I can start looking fabulous.
So, I shake the bottle, spray some on my brush and the makeup glides onto my face. I always use a powder to seal it and I've noticed that my makeup doesn't wear off, even holds up in bad weather.
I am happy to be able to say that I was not disappointed.
P.s. Thank god we got past the "contraption" aka airbrush device.
I only wear it when I go out but when I do, I get various compliments on how pretty I look. Those who make those compliment I encourage them to purchase the product. My mom (85) doesn't wear make up but I will try to get her To purchase it. I believe once she see how pretty she looks, she will buy it. Thank you luminous.
Shopping is fine, especially when you can try before you buy it. I just love getting compliments every time I wear it
I love the Luminess and will be ordering again very soon. It has truly made a difference in my skin and is just the way I like makeup. Makeup that does not take hours to put on and gives me a natural glowing look
My first order arrived and works with no problems.my second order, the nozzle won't spray and customer service was quick to fix the issue. Still have not received that replacement but it has not even been a week
I was very impressed that I was able to get another color since the first one was too light. The only thing I did not appreciate was being put on subscription which I called about and canceled. I'm the only one who should decide when and if I need more product and don't like having a scheduled delivery. I do like the product and will reorder when I need more.
Received my order in a timely matter. Unfortunately, I was unable to try the color until 3 weeks after it arrived. On the package, it said you have 14 days to return it. So, unfortunately, it looks like I'm stuck with a color that does not blend well with my skin tone. :(
The quality of these products are awful, and when I tried to reach out to return them, 3 or 4 times, I never heard back from them & now they just started charging me a monthly fee of $104. Not sure what to do.
I do like the ConcealAir concealer. It goes on nicely and works well. The Velvet Veil Skin Perfecting Serum I am not so impressed with. First of all, it is hard to get out of the bottle and also hard to know how much is actually in there. Because it is hard to get out of the bottle, it is hard to use or to get enough out to make a difference. When I can get the product out, it is nice to use but too much effort for not enough of a return.
Easy application, coverage is beautiful, hides all imperfections with feeling caked on and doesn't settle into wrinkles but rather it gives you a beautiful, natural look 💞 The blush is perfect, giving you a natural looking glow on your fa.ce. My makeup shade was a little darker than I wanted, it otherwise a beautiful, long lasting finish.
Great customer service! For some reason my order originally had the wrong address on it. Something happened when I used my Paypal, it pulled the wrong address. Anyhow, I spoke a few times with customer service and they were very helpful and friendly. I waited a little longer, but it's worth the wait.
I received good service and got advice on which color to pick and it was good so far. The only thing was, I did not understand it. I needed the finishing spray which in the process of ordering now and have not yet tried my product but will soon.
I ordered this to use as the full-body coverage it claims. I have spider & varicose veins & wanted to cover them, for an event I had to wear a dress for. It was a total failure. I even used primer before it & a setting spray after. I'm so disappointed.
I'm not impressed with the airbrush foundation, I had high hopes. It dried my skin out more than it already is so I looked like a scaly mess but...the face pallet is perfection. It's the only reason why I didn't return it. Will I order again probably not
Go ahead and finish processing with PayPal. I am not signing up for a subscription, but I do love the product. I will probably order again in the future. I do not need the extended trial anymore. Thanks
LUMINESS and its range of Airbrush Cosmetics, Airbrush Skincare, Airbrush Haircare, and Airbrush Tanning formulas are all made in the USA, are cruelty-free and are never tested on animals. We are continuously researching and redeveloping formulas and our latest SILK 4-in-1 Airbrush Foundation is completely CLEAN. Our Airbrush Skincare formulas including Vitamin C 15%, Niacinamide 10%, Retinol 1%, Hyaluronic Acid 2%, AHA 11%, and Vitamin B-5 are clean, cruelty free, vegan formulas that featured clinically proven and concentrated ingredients.
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- Stafford, TX, United States
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Business History
The makeup artist ALWAYS used an airbrush machine on the fashion models. He would ask each makeup artist, why are you using airbrush, and the response was always the same – It’s the best way to give you the flawless look and the only one that can last the whole photoshoot. So he thought to himself – if airbrushing is the best way to give women flawless, long-lasting and beautiful coverage – WHY doesn’t every woman in the country have one?
The answer was clear – traditional airbrushing was messy, loud, large, and relatively expensive – basically, it wasn’t friendly for the everyday woman and the majority of beauty companies were focused on traditional cosmetics. Determined, Sean worked on prototype after prototype – making an airbrush system that was smaller, more portable, easier to use, more precise until finally – LUMINESS was born. Rooted in the desire to create something innovative, LUMINESS filled a need for professional quality results in an easy-to-use at-home solution.
Now that he had a product, he needed to determine how to get it into the hands of every woman in the US. After considering many different channels, he decided right in the beginning that in order to become successful he needed to maintain a close connection to the women using the product. After all, it was this close connection to the makeup artist that allowed him to see how breakthrough a device like this could be if it was to be made available for in-home use.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members